Tricentis qTest Reviews & Product Details

Tricentis qTest is an AI-driven test management platform designed to help enterprise organizations centralize, standardize, and scale their software testing operations. It is a type of test management solution that helps QA teams, project managers, and development leads plan, track, and report on testing activities across Agile, waterfall, and hybrid delivery methodologies. qTest provides a centralized repository for test cases, test plans, and test execution results, enabling teams to maintain visibility and control over testing across large, distributed projects. It integrates with the leading ALM, CI/CD, and defect management tools used across enterprise software delivery pipelines, including Jira, Azure DevOps, Jenkins, Bamboo, Cucumber, Selenium, and Rally. Key capabilities include: - AI-powered agentic test creation (qTest Copilot) that autonomously drafts and reuses test cases from natural-language requirements - Test case management supporting structured, exploratory, and automated test types, deployable in the cloud or on-premises - DevOps-native workflow integration for event-driven, automated testing processes - Exploratory testing with built-in recording, annotation, and session management - Behavior-driven development support through qTest Scenario, a Jira app that helps Agile teams scale BDD practices - Customizable dashboards and analytics for quality metrics, test coverage, and sprint velocity - Automated test orchestration and execution host management - Scaling to support thousands of test cases, multiple projects, and large distributed teams qTest is well suited for enterprise QA organizations transitioning from legacy test management tools, teams implementing AI-assisted quality practices, and organizations that need a single source of truth for testing across complex programs. Its reporting and analytics capabilities give program managers and quality leads the visibility needed to make informed decisions about release readiness and quality risk throughout the development lifecycle. qTest also integrates with Tricentis Tosca, enabling teams to sync manual test cases for automated execution, and with Tricentis Vera for organizations that need compliance validation alongside Agile software testing.

Seller

Tricentis

Discussions

Tricentis qTest Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Martin Korvas

Pricing

Pricing provided by Tricentis qTest.

Basic

$1,000.00

Per User Per Year

View More Pricing Information

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User Insights

Average based on 104 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

Tricentis qTest Integrations

(4)

Integration information sourced from real user reviews.

Tricentis qTest Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Tricentis qTest, and what problem is it built to solve?

Tricentis is a continuous testing and quality engineering platform focused on software testing for agile development and complex enterprise applications. It is intended to help enterprises accelerate releases, reduce costs, and improve software quality.

What languages does Tricentis qTest support?

Tricentis qTest supports one language: English.

What company sizes and industries is Tricentis qTest the best fit for?

Positive-use cases span small businesses, mid-market organizations, and enterprises, with the strongest presence across mid-market and enterprise teams. The industries represented most prominently include software and IT, healthcare, and financial services.

Company size: Mid-market and enterprise teams are especially well represented, alongside small businesses.
Industries: Computer software and IT services, healthcare, and financial services are prominent use cases.

How long does it take to implement Tricentis qTest across a team?

Implementation timelines vary, but teams most often report getting qTest live in under a month. Some teams describe quicker starts, while others report taking several months or longer.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also reported
1–3 months	Also reported
3–6 months or over 12 months	Less common

What customer support options does Tricentis qTest provide, and how do users find the overall support experience?

Support is available through self-service resources, email/help desk, and chat, with 24/7 live-rep support. The experience is mixed: users value responsive, helpful assistance and product guidance, while some describe frustrating follow-up or difficulty getting issues resolved.

What is the experience like for teams switching to Tricentis qTest from another tool?

Moving to qTest from legacy test-management and ALM tools, including HP ALM/OpenText Quality Center and TestLink, has often been driven by a desire for easier workflows, stronger Jira integration, and better visibility into test execution. Users describe improvements in centralizing test work and connecting requirements, tests, and defects, though setup and integration can take extra effort.

What tools and platforms does Tricentis qTest integrate with, and how do these integrations help users get more value from the product?

Tricentis qTest offers 3 integrations. The integrations users discuss span issue and project tracking, test and API tools, and CI/CD workflows.

Issue and project tracking: Jira
Test and API tools: ReadyAPI, Selenium, Tosca, and TestNG
CI/CD workflows: Azure Pipelines and Jenkins

These connections help link requirements and defects to test cases, bring automated results into test executions, and give QA and development teams a shared view of progress. Some integrations require additional configuration.

What features or capabilities could make Tricentis qTest even more useful?

More flexible reporting and smoother performance on large projects would make qTest more useful. Users also point to opportunities to simplify workflows and make integrations with automation tools easier to configure.

Expand report customization and make it easier to build and reuse detailed views.
Improve responsiveness when handling large test repositories and datasets.
Simplify test-case and test-suite workflows, including project organization and administration.
Make automation and open-source tool integrations easier to set up and manage.

G2 reviews are authentic and verified.

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Dan W.

Software Quality Assurance Engineer

Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

5/9/2016

"Great for testcase creation and management"

4.5/5

What do you like best about Tricentis qTest?

The ease of creating individual test-cases.

The ease of creating test cycles and test suites.

The ease of managing requirements.

The ease of managing test execution.

The usefulness of the reporting tool in graphing project progress. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Modifying test steps on many test cases since the find/replace function does not include test steps and step expected results.

The program response is 'clunky' and sometimes takes extra time or even extra selections to access desired functional areas. Review collected by and hosted on G2.com.

Recommendations to others considering Tricentis qTest:

The qTest program is very well designed and very useful right out of the box. It's ability to link with the JIRA issue tracking software makes the use of both programs seamless and efficient.

The qTest development team is always improving the software and are very open to new ideas and improvements. The customer service is very helpful in finding out how to use a feature in the software. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Dan,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

With your concern regarding the UI, we are excited start a UI refresh later this year with the goal of streamlining the navigation. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Peter E H.

Programmer III - Software Configuration Manager

Banking

Mid-Market (51-1000 emp.)

5/12/2016

"It is a pain to install, update and backup"

2/5

What do you like best about Tricentis qTest?

It works okay with TFS 2012. Once installed it does seem to be mostly set it and forget it. As long as you use Java 7. Support is pretty good. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

It is very difficult to set up all the technologies. We can't update to TFS 2015 until they support it. A real issue with our team. It should be able to use whatever Java or TFS version. It would be great if they had an installer that installed all the underlying technology. Instead we had to setup redis, elasticsearch and java before we could install qTest. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Peter,

Thank you so much for taking the time to review qTest. We are sorry that you have not had the best experience with qTest.

However, even though you rated us 2 / 5 stars, we are thankful that your QA team has had a positive experience.

Please contact your customer success representative as we would like to make sure we have communicated any best practices around the install. Since you are not a main user of qTest, we want to make sure that you have a good experience when you need to make any updates for the server version for your QA team.

We would like to address this and any other negative experiences you have had right away. Please contact support@qasymphony.com and a customer success representative will respond.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Scott M.

Quality Manager

Computer Software

Small-Business (50 or fewer emp.)

3/14/2016

"Everything you need to get moving in the right direction fast"

4.5/5

What do you like best about Tricentis qTest?

qTest does an excellent job of making managing Releases, Requirements, Test Cases, and Test Results very easy. You can create requirements and quickly create test cases linked to that requirement in order to track test coverage. By utilizing Test Suites and Test Cycles it's easy to organize your tests for a release. The interface used for running tests is great, and geared toward making it easy to execute and maintain tests at the same time. Additionally, the support team is awesome. They always reply quickly, even when you simply ping them with a question. More than once, I have seen requests I have made to the support team addressed in the next release. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

My only wish is that the reports be a little more configurable, but they provide more than enough canned reports and query functionality that you can get the info you need. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Scott,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

With your concern regarding reporting, we are excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerSource: Organic

Kapil J.

Senior Software Test Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

5/9/2016

"QA symphony is a good product"

4.5/5

What do you like best about Tricentis qTest?

Best parts are:

1) Connecting all test cases with user story.

2) Connecting all JIRA's with TC's

3) It's easy for PO's and other team members to review. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Things QA-Symphony can improve

1) Copy and paste between the projects didn't works very well sometimes.

2) Sometimes loading issues.

3) It remember user name and passwords Review collected by and hosted on G2.com.

Recommendations to others considering Tricentis qTest:

1) It's easy to use and any team members who is not writing test cases can use.

2) Program managers, BA's can also use Q-test successfully by reviewing test cases and giving suggestions.

3) Handling multiple projects is also easy it can be divided in multiple separate modules.

4) Reporting is also easy it shows count direct in the header which is easy to share with managers. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Kapil,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern the copy and pasting across projects, please reach out to your customer success representative or submit a ticket to support.qasymphony.com. This way we can provide some best practices on how to achieve a more streamlined approach.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Verified User in Computer Software

Mid-Market (51-1000 emp.)

Updated 5/24/2016

Originally submitted 5/12/2016

"A review of qtest"

4/5

What do you like best about Tricentis qTest?

Qtest has all the features for testcase management I need. This includes the flow of data as well as tracking that data. Having an integration with Jira has been a huge plus. I also like the ability to create custom fields. This lets me adjust to my QA workflow. I am looking forward to using the new API set for qtest7, hopefully I'll have the update soon. I have enjoyed the export and import functionality. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

To execute a testcase you have to create a test suite that has test runs. Testcases and testruns are 2 different objects. From the UI I cannot see historical results of a testcase, I have to use a database query. A test execution should be created from an instance of the testcase object and linked somehow. Having to manage 2 different object types is inefficient. I don't like having to pay more to have the ability to share testcases between projects. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hello,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with test case and test execution reporting, the reason why they are two objects is so that your team can have Test Case versioning while also having various Test Runs with different variables (i.e. Configurations, Environments) based of the Test Case template.

We are coming out with an automatic Data Query ability that will make it easier for you to view all Test Run based off Test case IDs in our upcoming release at end of May.

Also, the ability to quickly generate test run based off Test Design structure might be of interest to you. Please see below:

https://support.qasymphony.com/hc/en-us/articles/207070083-6-1-qTest-7-0-Release-Notes-Dec-14th-2015

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Tom A.

Sr SQA

Hospital & Health Care

Enterprise (> 1000 emp.)

5/2/2016

"Intuitive, flexible and lightweight test management tool"

4.5/5

What do you like best about Tricentis qTest?

The ability to get going quickly w/o having to learn the user interface. I am leading up a new test team with staff that isn't your typical testing community. qTest is straight forward in it's design. Implementing this tool was simple. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

The native requirements and defect modules could use some more build out. I understand that most customers use Jira for those modules, but it would be nice to see those modules become more robust. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Tom,

Thank you so much for taking the time to review qTest. The team was very excited to finally meet you at Quality Jam this year and hope to see you again soon!

Regarding your concern the requirements and defects, it might be good to log these requests with your customer success representative or submit this as a feature request to support.qasymphony.com, this way we can correctly note it.

We are coming out with more workflows around internally logged defects later this year, so we will definitely notify you about that feature.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerSource: Organic

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/9/2016

"Facilitating our existence"

5/5

What do you like best about Tricentis qTest?

* eXplorer tool

* integration with JIRA

* reporting capability

* very configurable

* separate access to projects (can share with customers)

* test artefact organisation/tree view presentation

* ability to share test cases

* assignment of test cases

* version control Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

* Reporting needs further improvement (I know this is in the pipeline)

* There are more bugs than I expected in the software Review collected by and hosted on G2.com.

Recommendations to others considering Tricentis qTest:

qTest is worth a look, especially if you integrate with JIRA, as the integration is superior to other offerings - two-way with real-time updates. Review collected by and hosted on G2.com.

What problems is Tricentis qTest solving and how is that benefiting you?

Problems -

* We were spending too much time on manual report creation.

* Creation of JIRA tickets was often unclear and resulted in wasted time going back and forth.

* It was difficult or impossible to find test artifacts and correct versions.

* The previous Test Management system was too slow and clunky.

Benefits - The above problems are now resolved. The greatest additional benefit is with the eXplorer tool, there is no need to manually capture screenshots as test evidence. It will also help propel our exploratory testing endeavors. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hello,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with reporting, you are correct that this is in the pipeline to be addressed. We are excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

As for bugs that you have found, hopefully our support team has addressed all of these issues. If not, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Ashley T.

Quality Assurance

Information Technology and Services

Small-Business (50 or fewer emp.)

5/17/2016

"qTest - The Excellent Test Tool"

4.5/5

What do you like best about Tricentis qTest?

The simplicity of the entire tool and being able to easily trace defects right through to requirements. Also the easy handy reporting functions are great. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

At this stage there is nothing I truly dislike. Perhaps my limited knowledge of how to hook together with automated testing Review collected by and hosted on G2.com.

Recommendations to others considering Tricentis qTest:

I would recommend qTest to others who are looking to become more detailed with testing activities. Its also great to have everything within the one place from start to finish and with great integration available I think this is one of the better value products out there. Review collected by and hosted on G2.com.

What problems is Tricentis qTest solving and how is that benefiting you?

Traceability of tests and defects to requirements. Clearer visibility to testing results Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Ashley,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your questions around automation integration, I've provided below list of out of the box integrations we support along the roadmap for future integrations.

Road Map Integrations -

https://www.youtube.com/watch?v=4gYqx7Z5rcw

1) Out of the Box Integration with Jenkins and Bamboo for Test Execution Results

See Here: https://support.qasymphony.com/hc/en-us/articles/207231793-9-1-Activating-CI-Tool-Integration-feature-in-qTest

If not using Jenkins / Bamboo for Automation

2) Out of the Box Integration with TestNG, Junit, Cucumber for Java Automation Frameworks

See Here: https://support.qasymphony.com/hc/en-us/categories/200154819-qTest-Developer-Resources

If not using TestNG, Junit, Cucumber for Java Automation Frameworks or you require more custom development

3) Rest Open API for Custom Integration Set up

See our API specification document here: https://support.qasymphony.com/hc/en-us/categories/200154819-qTest-Developer-Resources

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

Aurélie P.

Cellule Qualité

Information Technology and Services

Mid-Market (51-1000 emp.)

5/17/2016

"Good product. But it still some problems with testing reports"

3.5/5

What do you like best about Tricentis qTest?

The link to JIRA.

Easy to use.

Easy to test manually Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

The management with devices.

I have only Qtest and when Itest with devices, I don't have the listing devices and i can multiple for each devices easy.

When I generate areport, I have only one graph or one table.

There is no possibility to make a report with several graphs. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Aurelie,

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with reporting, we are excited to release a new reporting engine later this year. You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

Regarding your concern with creating multiple devices, using the Configuration Manager might help with solving this problem during your tests. This feature is available depending on which qTest package your teamed signed up with.

Please see below:

https://www.qasymphony.com/video-training/qtest/site-admin/create-test-run-configurations/

If you have any questions around this, please reach out to your customer success representative.

Please keep submitting your feature requests and feedback to support.qasymphony.com.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerSource: Organic

Carman O.

SQA Manager

Mid-Market (51-1000 emp.)

5/9/2016

"Great Value, Wonderful tool Why pay more?"

4.5/5

What do you like best about Tricentis qTest?

Very good test management tool, beats our ALM for a 1/4 of the price. Why pay more? I reduced my maintenance cost for 2 tools of $32K to $15K. With no decrease of features or functionality. Savings allowed me to hire one more offshore resource for testing. Review collected by and hosted on G2.com.

What do you dislike about Tricentis qTest?

Needs connections to Ranorex automation tool, and Blue print requirements tool. Review collected by and hosted on G2.com.

Response from Ryan Yackel of Tricentis qTest

Hi Carman -

Thank you so much for taking the time to review qTest. We are glad that you and your team are having a great experience with qTest.

Regarding your concern with future integrations, we have listed out some that are on our roadmap which we presented at our user conference this past April.

You can learn more about it in the URL provided below:

https://www.youtube.com/watch?v=4gYqx7Z5rcw

Currently the two you have listed are not on our official list to integrate, but it might be possible to do this through our API.

This doesn't mean we won't officially support in future, so we would like you to log this as a feature request at support.qasymphony.com. If you have any questions around this, please reach out to your customer success representative.

Since we are releasing new product updates every month, we would like to incorporate all of our customer feedback in our roadmap where possible.

All the best,

The QASymphony Team

QASymphony | Create Better Software

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller