
Tremendous has been an absolute gamechanger in our recognition and rewards program.
The user-friendly interface allows us to focus more on day-to-day business activity vs complicated administration. We used to send gift cards manually via Amazon, so this has cut down on time to deliver significantly.
We've also had a few cases where we need to provide rewards to participants in Canada or Europe and have been pleased with the options to do so. Knowing that the tool has capabilities beyond initial expectations has been super helpful as well.
The template feature allows us to custom create messaging (including logos) for many of our partners. This also speeds up time to deliver rewards, especially in cases where we have repeat programming.
Love the ability to pull reports on redemption, amount spent, cancellations, etc. This is another area where we don't have to spend a significant amount of time pulling data and can easily extract what we need with a few clicks.
Overall, the user-friendly experience, scalability, templates, and recordkeeping have proven to be of benefit to our business. The low cost of implementing was a huge selling factor as well. Hands down recommend this application for any business small or large looking for a wide selection of options with minimal implementation costs. Review collected by and hosted on G2.com.
While it's a far stretch to find anything don’t like about the platform, I would like to see more features when it comes to monitoring of claimed rewards.
For example, we do find at times that participants do not claim a reward and after a certain period, that reward cannot be cancelled. So, the reward seems to float in limbo until the participant decides to redeem.
It may be beneficial to receive some sort of notice of unclaimed gift cards to aid in the redemption process.
Regardless, based on everything that is phenomenal about the application, this is no way has impacted my recommendation of the application and I would still highly recommend to anyone looking for easy and seamless rewards management. Review collected by and hosted on G2.com.
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