[ Catalyst Reviews ](https://www.g2.com/products/totango-catalyst/reviews) [ Catalyst Reviews ](https://www.g2.com/products/totango-catalyst/reviews) # Catalyst Pricing Overview [Editedit](https://my.g2.com/totango-catalyst/pricings) **Catalyst has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact Catalyst to obtain current pricing. Pricing information for Catalyst is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Catalyst must be conducted with the seller. Pricing information was last updated on June 26, 2020 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 11 months ### Average Discount 13% ### Perceived Cost $$$$$ ## How much does Catalyst cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 15 purchases. Get Price Estimate ## Top-Rated Alternatives [ ![ChurnZero](https://images.g2crowd.com/uploads/product/hd_favicon/406ee354cde7795c1eda6dbbfc881232/churnzero.svg "ChurnZero") ChurnZero 4.7/5 (1,586) ](https://www.g2.com/products/churnzero/reviews) [ ![Planhat](https://images.g2crowd.com/uploads/product/hd_favicon/419a7323b926f3ff16b400b2b7ca40c1/planhat%282%29.svg "Planhat") Planhat 4.5/5 (915) ](https://www.g2.com/products/planhat/reviews) [ ![Custify](https://images.g2crowd.com/uploads/product/hd_favicon/56a133f2489dd3b4b3a4fb07bd3b90f9/custify.svg "Custify") Custify 4.7/5 (497) ](https://www.g2.com/products/custify/reviews) [ View All Alternatives ](https://www.g2.com/products/totango-catalyst/competitors/alternatives) ## Catalyst Pricing Reviews (2) ![Pratik K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik K.") PK Pratik K. Customer Success Manager Enterprise (\> 1000 emp.) 8/5/2025 More Options - - [Respond as Catalyst](https://www.g2.com/survey_responses/catalyst-review-11494389/official_response/new) "The Secret Weapon Every CS Pro Needs to Elevate Customer Success" 5/5 What do you like best about Catalyst? Catalyst has been a game-changer for my work as a Customer Success professional. The platform’s intuitive interface makes managing customer health, tracking renewals, and identifying expansion opportunities incredibly efficient. What stands out most is its ability to centralize all key data—giving me a comprehensive view of each account and enabling proactive customer engagement. The automation features, such as triggering tasks or alerts based on account activity or health scores, help me stay ahead of churn risks and drive better outcomes for our customers. Integrations with other tools in our tech stack are seamless and easy to set up, making Catalyst a true hub for customer success operations. The support team is responsive and always open to feedback, and Catalyst consistently rolls out thoughtful updates that address real-world CS challenges. Overall, Catalyst empowers me to focus on building stronger relationships with customers and driving retention. I highly recommend it to any CS team looking to elevate their process and results. Review collected by and hosted on G2.com. What do you dislike about Catalyst? If I had to point out one or two cons, I’d say there’s a bit of a learning curve at first, especially if you haven’t used a CS platform before. Also, while the reporting tools are robust, I sometimes wish there were more customization options for creating unique dashboards to fit our specific needs. Review collected by and hosted on G2.com. What problems is Catalyst solving and how is that benefiting you? Catalyst is helping me solve several key challenges as a Customer Success professional. Before Catalyst, it was difficult to track customer health, manage renewals, and keep all the important account information organized in one place. Catalyst solves these problems by centralizing customer data, automating repetitive workflows, and providing real-time health scores and alerts. This benefits me by allowing me to be far more proactive with my accounts—I can easily identify risks and opportunities, prioritize my outreach, and ensure no customer falls through the cracks. The automation features save me time on manual tasks, and having a true “single source of truth” makes my workflow much more efficient. With Catalyst, I’m able to focus on building stronger relationships with my customers, improving retention, and driving more value for both them and our company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shivansh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivansh R.") SR Shivansh R. Customer Success Manager Mid-Market (51-1000 emp.) 8/5/2025 More Options - - [Respond as Catalyst](https://www.g2.com/survey_responses/catalyst-review-11494498/official_response/new) "Good Database, lacks triggered automation" 3.5/5 What do you like best about Catalyst? It's a reliable and clean place to keep and look at data. Love the easy interface. Easy to implement and integrate. I work on Catalyst every day for at least 2 hours. Review collected by and hosted on G2.com. What do you dislike about Catalyst? Limited features and functionalities, unable to trigger automation based on a data field. For example: Unable to send emails with suggestions with people with low Product Adoption. Review collected by and hosted on G2.com. What problems is Catalyst solving and how is that benefiting you? Viewing all data on a single page is straightforward. The ability to use filters & customize segments and columns provides various layout options, significantly enhancing the value Catalyst offers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite Catalyst Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e09b9bcffc3a8fed744526228ffa81c3/gainsight-customer-success.png "Product Avatar Image") Gainsight Customer Success 4.5/5 (1,740) [ Compare Now ](https://www.g2.com/compare/totango-catalyst-vs-gainsight-customer-success) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_744ed52507e8a595ec88a4db46cf5abd/churnzero.jpg "Product Avatar Image") ChurnZero 4.7/5 (1,600) [ Compare Now ](https://www.g2.com/compare/totango-catalyst-vs-churnzero) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9c908804b5766dffa9767b7692efab76/totango.png "Product Avatar Image") Totango 4.3/5 (1,150) [ Compare Now ](https://www.g2.com/compare/totango-catalyst-vs-totango) ##### Categories on G2 [ Customer Journey Analytics ](https://www.g2.com/categories/customer-journey-analytics)[ Customer Journey Mapping ](https://www.g2.com/categories/customer-journey-mapping)[ Customer Data Platform (CDP) ](https://www.g2.com/categories/customer-data-platform-cdp) [ Customer Revenue Optimization ](https://www.g2.com/categories/customer-revenue-optimization)[ Customer Success ](https://www.g2.com/categories/customer-success) Show More ##### Explore More [ Recommended bot platforms for ecommerce websites ](https://www.g2.com/discussions/recommended-bot-platforms-for-ecommerce-websites)[ Leading travel software for company travel planning ](https://www.g2.com/discussions/leading-travel-software-for-company-travel-planning)[ Best cloud-based CPQ software for business apps ](https://www.g2.com/discussions/what-is-the-best-cloud-based-cpq-software-for-business-applications) [ Best platform to manage a large online community ](https://www.g2.com/discussions/what-is-the-best-platform-to-manage-a-large-online-community)[ Which data room platforms have the easiest document management capabilities? ](https://www.g2.com/discussions/which-data-room-platforms-have-the-easiest-document-management-capabilities)[ Pros and Cons Details ](https://www.g2.com/products/totango-catalyst/reviews?qs=pros-and-cons) Show More [ Recommended bot platforms for ecommerce websites ](https://www.g2.com/discussions/recommended-bot-platforms-for-ecommerce-websites)[ Leading travel software for company travel planning ](https://www.g2.com/discussions/leading-travel-software-for-company-travel-planning)[ Best cloud-based CPQ software for business apps ](https://www.g2.com/discussions/what-is-the-best-cloud-based-cpq-software-for-business-applications) [ Best platform to manage a large online community ](https://www.g2.com/discussions/what-is-the-best-platform-to-manage-a-large-online-community)[ Which data room platforms have the easiest document management capabilities? ](https://www.g2.com/discussions/which-data-room-platforms-have-the-easiest-document-management-capabilities)[ Pros and Cons Details ](https://www.g2.com/products/totango-catalyst/reviews?qs=pros-and-cons)