Torq AI SOC Platform Reviews & Product Details

It's easy to set up workflows, integrations, and manage everything. Customer support is very responsive and helpful and I'm always able to contact our dedicated team if anything is urgent and needs attention immediately. Review collected by and hosted on G2.com.

I would like a better way to group similar cases together rather than having to link them all together using link cases, as this is not transitive. If I link case A and case B then link case B and case C, case A and C are not associated directly. I would like to have a way of either creating an "incident" that contains multiple cases, or create a "web link" of sorts where anything within this web link is associated with everything else in the web. Review collected by and hosted on G2.com.

From the beginning, with the simple and easy-to-use interface, top-notch support, and leading-edge automation features I believe that it is Torq's company culture overall that shines. Whether it is building a workflow, troubleshooting an issue, or getting their perspective on your automation strategy it is the best feeling when you know the Torq team is right there with you. Working with Torq via a case or Slack, it feels like they are an extension of your team. Review collected by and hosted on G2.com.

I believe the price we pay for Torq is reasonable but if there were an option to reduce the cost or have a more diverse plan that would help when deciding how to scale up/down based on market trends. Maybe a new pricing tier for more experienced or seasoned customers. In the end, is it not a goal to become self-sufficient? Review collected by and hosted on G2.com.

It's super easy to create a quick workflow to manage some business specific requirements. We've created workflows that run every minute with some intense processing and Torq just handles everything perfectly. The support from the company is also amazing. Review collected by and hosted on G2.com.

Still needs to improve a bit the overall management. Workflow editor is great, but some other features outside of it may need some love as well. Sometimes it's hard to find where custom steps are being used for example. Review collected by and hosted on G2.com.

The simplicity of automating stuff to remove the manual human carbon from the flow! Special now, where Torq is leveraging AI to speedup even more our playbook factory! Review collected by and hosted on G2.com.

Sometimes the UI is slow, when the flow is big. Review collected by and hosted on G2.com.

As a SOC analyst, Torq has been a game-changer for us. The AI Workflow Builder simplifies setting up workflows by describing what you want rather than starting with templates. Similarly with data transformation you are able to describe the output you want and you're provided with the equivalent JQ commands.

Overall, Torq's AI tools have made our work more efficient and let us focus on the important stuff. Review collected by and hosted on G2.com.

I can't say there is much I've found to dislike. The team is responsive and helpful and are constantly making improvements. Review collected by and hosted on G2.com.

- Very easy to use if you're familiar with other SOAR platforms

- Accelerated steps

- Ability to create custom steps

- 'Switch to HTTP' feature

- Ability to test the execution of each individual step

- Link to API docs in the step configuration

- Our Torq account team is exceptional Review collected by and hosted on G2.com.

- Lack of out of the box content

- It would be nice to have the ability to set a filter when viewing the execution logs for an individual step Review collected by and hosted on G2.com.

Torq's platform is very friendly to the automation creator which is rare in the security automation space. Additionally, our implementation team has been the most responsive support team we have ever worked with. The library of pre-built integrations has sped up our timelines and the flexible custom options have allowed us to innovate beyond pre-packaged solutions. Review collected by and hosted on G2.com.

Very little downside so far. Documentation could be enhanced but I understand they are already working towards this. Review collected by and hosted on G2.com.

Torq is an awesome platform for security automation and the people are a pleasure to work with Review collected by and hosted on G2.com.

They don't post enough Trevor content on LinkedIn Review collected by and hosted on G2.com.

I have been using Torq for more than 7 years now and it's one of the best and most trusted automation tool i have ever encountered. It's brilliant with incredible and reliable features that are easy to learn and understand. Its the best tool for automation business workflows processes. I really love how Torq security automation helps me to finish tasks and it saves much time and effort. In fact, it was easy to link Torq to our other platforms like Jira and Slack. Availability of customer support team is a great advantage. Review collected by and hosted on G2.com.

At first, it was a bit tough for me to fully understand all the features but with time everything was as simple as abcd. Review collected by and hosted on G2.com.

For the past 5 years i have been using Torq and to be sincere it has really been of great help. It impresses me with its great and exceptional performance, reliability and minimal bugs thus making it a standout tool for daily use.

It is the best and most secure platform to install for your organization's data security as it automates all the functionality of an organization security requirements. Additionally, Torq is cost friendly which makes it affordable. Review collected by and hosted on G2.com.

One of the challenges is that Torq has a steep learning curve so it can be a bit confusing for new beginners. In fact, it requires users to be well-trained on how to use it. Review collected by and hosted on G2.com.