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Torq AI SOC Platform Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Torq AI SOC Platform Reviews (166)

Reviews

Torq AI SOC Platform Reviews (166)

4.8
166 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Torq for its ease of use and powerful automation capabilities, which streamline security workflows and enhance incident management. The platform's ability to integrate seamlessly with existing systems and provide comprehensive threat detection is highly valued, making it a reliable choice for organizations. However, some users note that the learning curve can be steep for new users.

Pros & Cons

Generated from real user reviews
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WM
Wilson M.
Cloud Solutions Architect
Mid-Market (51-1000 emp.)
"Very reliable and spot on when detecting issues on the running processes of our servers"
5/5
What do you like best about Torq AI SOC Platform?

Torq offers broad and reliable monitoring across servers, websites, and cloud apps. The dashboards are easy to navigate, alerts are accurate, reports are clear, and they offer dependable support. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

The configuration options takes some time to complete at first because of the large amount of options available. Review collected by and hosted on G2.com.

EK
Edson K.
Database Administrator
Mid-Market (51-1000 emp.)
"Efficient Threat Protection with Fast Log Collection, Minor Startup Lag"
5/5
What do you like best about Torq AI SOC Platform?

Very quick and efficient in collecting logs from multiple server instances and effectively gathers huge amounts of network events data and allows us to set alerts. Its active threat protection is great, it can do quick scans for network threats, malicious softwares and files. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Sometimes it can consume a lot of resources at the start of the operating system, generating slower startup times, which then resolves. Review collected by and hosted on G2.com.

CJ
Chris J.
Website Administrator
Mid-Market (51-1000 emp.)
"Outstanding malware detection and blocking every single threat we have a policy for"
5/5
What do you like best about Torq AI SOC Platform?

Provides a very user friendly dashboard for reporting and oversight for network threats and classification of malware families. The product is very configurable and malware detection and removal is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Not really a con but as Torq is such a fully featured and robust tool, there can be lots to learn and pick up. Review collected by and hosted on G2.com.

Rodolfo S.
RS
Rodolfo S.
Cybersecurity Engineer
Small-Business (50 or fewer emp.)
"Limitless Simplicity"
5/5
What do you like best about Torq AI SOC Platform?

In a world where the universe of cybersecurity tools never stops growing, Torq offers relief amidst so much new material to internalize. Easy to implement, easy to use, with an incredible team behind it to support you with whatever you need, Torq has become our favorite tool and the first one we think of when we need to develop custom integrations. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

We have encountered errors that are often resolved by updating the steps according to the new information available in the tools, which sometimes have presented this kind of problem. Other than that, my experience has been impeccable, because as I mentioned, the fantastic team behind the tool makes encountering these types of 'problems' become just a simple anecdote Review collected by and hosted on G2.com.

Jose Miguel  V.
JV
Jose Miguel V.
Cybersecurity engineer
Small-Business (50 or fewer emp.)
"Easy to handle"
5/5
What do you like best about Torq AI SOC Platform?

Torq has quickly become one of my favorite tools for security automation. Its no-code approach, combined with a highly intuitive visual interface, makes it incredibly easy to build, test, and deploy automation workflows—without writing a single line of code.

What I appreciate most is how much time and effort it has saved my team. Tasks that used to take hours or required custom scripts are now fully automated, allowing us to focus on higher-level analysis and response. The drag-and-drop workflow builder is powerful yet user-friendly, and the wide range of built-in integrations with SIEMs, EDRs, ticketing platforms, and custom APIs makes it highly adaptable to any environment. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

While Torq is an incredibly powerful platform, there are a few areas where I think it could get even better. For example, the debugging experience for complex workflows can sometimes be a bit challenging — especially when you're dealing with nested logic or multiple branching paths. A more advanced visual debugger or simulation environment would be a great addition. Review collected by and hosted on G2.com.

Andrew K.
AK
Andrew K.
Senior Security Engineer
Mid-Market (51-1000 emp.)
"Torq is a top automation platform for Security and IT teams"
5/5
What do you like best about Torq AI SOC Platform?

I like that it abstracts away a lot of the complicated parts of automation and makes it easy to quickly put together ideas and even formal automations. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

There are automation steps in the product that could be labelled or organized better. Review collected by and hosted on G2.com.

CE
Cosmus E.
Cloud Information Security Engineer
Mid-Market (51-1000 emp.)
"Comprehensive network analysis to facilitate the review of firewall rules"
5/5
What do you like best about Torq AI SOC Platform?

The tool covers most of our network analysis requirements, manages all our firewalls, and gives us a single centralized dashboard which is very informative with network security audits. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Never faced any issue with this product, the log analysis is definitely great and it’s working accurately. Review collected by and hosted on G2.com.

HI
Henry I.
Software Developer
Small-Business (50 or fewer emp.)
"Fast, Reliable Network Protection with Comprehensive Security Stats"
5/5
What do you like best about Torq AI SOC Platform?

Quick to scan our whole network and I like the fact that after a scan we are provided with protection statistics to effectively block malware and phishing attacks. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

I don’t have any serious dislike and in my own experience Torq is the most stable and effective defense tool against all sorts of attacks. Review collected by and hosted on G2.com.

CA
Collins A.
Network Engineer
Small-Business (50 or fewer emp.)
"Comprehensive Monitoring and Intelligence Log Analysis for Quick Troubleshooting"
5/5
What do you like best about Torq AI SOC Platform?

Very reliable in log collecting from any IT device and can correlate events for easy investigation during a security event. It’s comprehensive monitoring covers everything from server and network monitoring to real user experience. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Due to the rich set of capabilities regarding, searching, transforming and visualizing data it’s sometimes takes time to find all the necessary commands. Review collected by and hosted on G2.com.

JI
Joseph I.
SOC Analyst
Mid-Market (51-1000 emp.)
"Powerful firewall monitoring offering deep dive into network activity analysis"
5/5
What do you like best about Torq AI SOC Platform?

Powerful firewall monitoring and log analysis tool with great built-in reports and compliance tools. It offers a simplified dashboard for reviewing logs, fantastic real-time alerts and bandwidth monitoring. Review collected by and hosted on G2.com.

What do you dislike about Torq AI SOC Platform?

Nothing much to dislike the overall experience with Torq has been good and satisfactory. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

18%

Torq AI SOC Platform Comparisons
Torq AI SOC Platform Features
Resolution Automation
Resolution Guidance
Threat Intelligence
Incident Reports
Workflow Mapping
Workflow Automation
Automated Remediation
Security Orchestration
Data Collection
Threat Intelligence