TimeClock Plus by TCP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of TimeClock Plus, appreciating its intuitive navigation and user-friendly features. (25 mentions)

Users value the exceptional customer support of TimeClock Plus, appreciating their responsiveness and helpful guidance during implementation. (15 mentions)

Users appreciate the user-friendly time tracking of TimeClock Plus, enabling easy clock-ins and access to PTO information. (13 mentions)

Users value the intuitive dashboard of TimeClock Plus, allowing easy access and seamless functionality on any device. (9 mentions)

Users appreciate the easy tracking of time and attendance in TimeClock Plus, enhancing overall efficiency and organization. (8 mentions)

Users highlight the missing features in TimeClock Plus, expressing frustration over unfulfilled promises and limited reporting capabilities. (7 mentions)

Users often face clocking issues, particularly with the biometric sensor and PTO requests, leading to manual adjustments. (5 mentions)

Users find the limited customization in TimeClock Plus frustrating, particularly in managing approvals and PTO settings. (5 mentions)

Users find the limited reporting features of TimeClock Plus to be frustrating and in need of improvements. (5 mentions)

Users find the system not user-friendly, with clunky navigation and unintuitive menus complicating their experience. (4 mentions)

5 Pros or Advantages of TimeClock Plus by TCP

1. Ease of Use

Users highlight the ease of use of TimeClock Plus, appreciating its intuitive navigation and user-friendly features.

See 25 mentions

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Kara J.

Enterprise (> 1000 emp.)

0.0/5

"TCP - Still Waiting for Redemption"

What do you like about TimeClock Plus by TCP?

I like that Timekeeping and Substitute Management are housed within one system.

Rob C.

Mid-Market (51-1000 emp.)

5.0/5

"TCP Timeclock Plus"

What do you like about TimeClock Plus by TCP?

It now has geo fencing features, and integrates with ERP software for better payroll management.

2. Customer Support

Users value the exceptional customer support of TimeClock Plus, appreciating their responsiveness and helpful guidance during implementation.

See 15 mentions

See Related User Reviews

Rob C.

Mid-Market (51-1000 emp.)

5.0/5

"TCP Timeclock Plus"

What do you like about TimeClock Plus by TCP?

It now has geo fencing features, and integrates with ERP software for better payroll management.

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The Tech support is pretty awesome - most of the time."

What do you like about TimeClock Plus by TCP?

Technical support. Most are well experienced and can get you a response immediately. I did enjoy the support line

3. Time Tracking

Users appreciate the user-friendly time tracking of TimeClock Plus, enabling easy clock-ins and access to PTO information.

See 13 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.5/5

"TimeClock Plus Offers all the options we need."

What do you like about TimeClock Plus by TCP?

TimeClock Plus has been easy to use and includes many of the calculation tools I was looking for. We annualize employment contracts for our 180-day em

Becca G.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Time Tracking with Real-Time Updates"

What do you like about TimeClock Plus by TCP?

What I like most about TimeClock Plus is how easy it makes tracking time and attendance. Everything is in one place, so clocking in, clocking out, and

4. Intuitive

Users value the intuitive dashboard of TimeClock Plus, allowing easy access and seamless functionality on any device.

See 9 mentions

See Related User Reviews

Andres C.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Time Tracking Software"

What do you like about TimeClock Plus by TCP?

The integration via API with Oracle HCM is fantastic, and is fantastic the integration with Oracle Time and Labor via APIs as well. very easy to use.

helen m.

Small-Business (50 or fewer emp.)

5.0/5

"Quick Reference"

What do you like about TimeClock Plus by TCP?

I love the dashboard, everything that I am looking for is in one screen and can access different areas from there.

5. Attendance Tracking

Users appreciate the easy tracking of time and attendance in TimeClock Plus, enhancing overall efficiency and organization.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"TimeClock Plus Offers all the options we need."

What do you like about TimeClock Plus by TCP?

TimeClock Plus has been easy to use and includes many of the calculation tools I was looking for. We annualize employment contracts for our 180-day em

Becca G.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Time Tracking with Real-Time Updates"

What do you like about TimeClock Plus by TCP?

What I like most about TimeClock Plus is how easy it makes tracking time and attendance. Everything is in one place, so clocking in, clocking out, and

5 Cons or Disadvantages of TimeClock Plus by TCP

1. Missing Features

Users highlight the missing features in TimeClock Plus, expressing frustration over unfulfilled promises and limited reporting capabilities.

See 7 mentions

See Related User Reviews

Kara J.

Enterprise (> 1000 emp.)

0.0/5

"TCP - Still Waiting for Redemption"

What do you dislike about TimeClock Plus by TCP?

TCP still requires significant improvements, many of which were previously promised but have not yet been implemented. We are a large school district,

Alma S.

Mid-Market (51-1000 emp.)

1.5/5

"Reporting is very limited"

What do you dislike about TimeClock Plus by TCP?

The reporting features are quite limited, which can be frustrating. However, I have noticed a significant improvement in customer service.

2. Clocking Issues

Users often face clocking issues, particularly with the biometric sensor and PTO requests, leading to manual adjustments.

See 5 mentions

See Related User Reviews

Alisha W.

Mid-Market (51-1000 emp.)

4.0/5

"TCP is a great resource and user friendly product."

What do you dislike about TimeClock Plus by TCP?

What I dislike most about TimeClock Plus by TCP is that some features can be overly complex and not always intuitive for new users. Employees sometime

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great product and support."

What do you dislike about TimeClock Plus by TCP?

Issues on and off with the fingerprint sensor on the biometric clock.

3. Limited Customization

Users find the limited customization in TimeClock Plus frustrating, particularly in managing approvals and PTO settings.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Quick to respond and very helpful!!!"

What do you dislike about TimeClock Plus by TCP?

There are a lot of features, which is good and bad. Would be nice to have a little better of a search sometimes.

Antonette M.

Small-Business (50 or fewer emp.)

4.5/5

"The Product Works as Intended"

What do you dislike about TimeClock Plus by TCP?

I don't like receiving surveys after EVERY request, especially since the survey does not clearly state which request the survey is referencing. BILLIN

4. Limited Features

Users find the limited reporting features of TimeClock Plus to be frustrating and in need of improvements.

See 5 mentions

See Related User Reviews

Kara J.

Enterprise (> 1000 emp.)

0.0/5

"TCP - Still Waiting for Redemption"

What do you dislike about TimeClock Plus by TCP?

TCP still requires significant improvements, many of which were previously promised but have not yet been implemented. We are a large school district,

Alma S.

Mid-Market (51-1000 emp.)

1.5/5

"Reporting is very limited"

What do you dislike about TimeClock Plus by TCP?

The reporting features are quite limited, which can be frustrating. However, I have noticed a significant improvement in customer service.

5. Not User-Friendly

Users find the system not user-friendly, with clunky navigation and unintuitive menus complicating their experience.

See 4 mentions

See Related User Reviews

Becca G.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Time Tracking with Real-Time Updates"

What do you dislike about TimeClock Plus by TCP?

What I dislike most is that the system can feel a little clunky at times. Some of the menus aren’t super intuitive, and it takes a bit of clicking aro

Kara J.

Enterprise (> 1000 emp.)

0.0/5

"Not User-Friendly, Frequent Issues Even After 14 Months"

What do you dislike about TimeClock Plus by TCP?

Where do I start. My district as been using TCP for OVER 14 mos and the issues continue daily. Subs show up when they shouldn't. Teachers absences are

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Verified User in Accounting

Small-Business (50 or fewer emp.)

7/16/2026

"Easy Time Tracking with Seamless Payroll Integration"

5/5

What do you like best about TimeClock Plus by TCP?

It’s easy to track clock-ins and clock-outs. The integration with our specific payroll system works well, and the reporting features are helpful. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I haven’t come across anything I don’t like so far. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

We really appreciate the great review! Happy to hear TimeClock Plus is working so well for you.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

7/14/2026

"Tricky Setup, User-Friendly Once Running—But Instant Support Is Lacking"

3.5/5

What do you like best about TimeClock Plus by TCP?

Difficult to program, but once complete it is pretty user friendly Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Not being able to get instant support. When issues arise, I need instant assistance, and that can be a challenge Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thank you for your review. We're glad TimeClock Plus is making payroll easier. Sorry you weren't able to reach support as our customer support is available 24/7 via email, chat or phone. We will pass along this feedback.

Verified User

Mid-Market (51-1000 emp.)

7/15/2026

"Effortless Time Management with Mobile Flexibility"

5/5

What do you like best about TimeClock Plus by TCP?

I like the ability for easy clocking in and out and having a mobile app. If I'm too busy to clock in or out, I can always do it on my phone. The initial setup of TimeClock Plus by TCP was easy. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I find the scheduling isn't always correct. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Glad to hear how well you are enjoying the mobile app. We'll pass along your scheduling feedback to our team. Thanks for sharing!

Verified User in Non-Profit Organization Management

Enterprise (> 1000 emp.)

7/9/2026

"Reliable Help Desk Support You Can Count On"

4/5

What do you like best about TimeClock Plus by TCP?

The reliable support from the help desk! Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

It sometimes is complicated to use especially the fact that it doesn't sync with Namely regular Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thanks for the feedback. Glad our support team has been reliable and helpful for you. I'll be sure pass on your concerns with our product team.

Verified User in Law Enforcement

Mid-Market (51-1000 emp.)

11/14/2023

"Very knowledgeable and helpful"

5/5

What do you like best about TimeClock Plus by TCP?

Was having technical issues. I contacted the online support. They were able to walk me through how to fix the issue I was having. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The technical issues you sometimes experience. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thank you for your review! We're glad our support team was able to help resolve your issue and that TimeClock Plus makes tracking your time easier. We appreciate your feedback!

Kelly C.

Billing Supervisor

Small-Business (50 or fewer emp.)

4/28/2026

"Easy Reporting, but Initial Employee Setup Can Be Confusing"

3/5

What do you like best about TimeClock Plus by TCP?

I like that it is easy to pull up reports Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

In the beginning of using it and setting up employee profiles it can be very confusing and not user friendly. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thanks for your feedback Kelly! So glad pulling reports is easy for you! It may take a little time in the beginning to learn everything that's available, but please don't hesitate to lean on our support team to walk you through it all!

Verified User in Government Administration

Small-Business (50 or fewer emp.)

7/14/2026

"Quick, Clear View of Who’s Clocked In"

4/5

What do you like best about TimeClock Plus by TCP?

I like that I can quickly see which employees are clocked in at any given time. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

It’s not quite as intuitive or user-friendly as I would like it to be. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Happy to hear of the time savings on payroll for you. Thank you for your review!

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

7/1/2026

"Easy to Use, Feature-Rich, and Backed by Helpful Support"

4.5/5

What do you like best about TimeClock Plus by TCP?

Really easy to use and it has many settings to choose from. Customer service is reliable and helpful. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The french version is not really working; too many translation errors Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thank you for your review!

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/23/2026

"Integration Team Was Awful"

0/5

What do you like best about TimeClock Plus by TCP?

The initial calls were incredible, and we really loved the idea of what the product could do. However, our integration team was unresponsive and unhelpful, and they blamed our company for not understanding topics they weren’t teaching us. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The integration dragged on for almost six months and was never completed because they weren’t able to work with us effectively or teach us how to use the product successfully. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

I'm so sorry for your experience. That is definitely not a common occurrence. I will be sharing this with our implementation team.