TimeClock Plus by TCP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the ease of use of TimeClock Plus, appreciating its intuitive navigation and user-friendly features. (25 mentions)

Users value the exceptional customer support of TimeClock Plus, appreciating their responsiveness and helpful guidance during implementation. (15 mentions)

Users appreciate the user-friendly time tracking of TimeClock Plus, enabling easy clock-ins and access to PTO information. (13 mentions)

Users value the intuitive dashboard of TimeClock Plus, allowing easy access and seamless functionality on any device. (9 mentions)

Users appreciate the easy tracking of time and attendance in TimeClock Plus, enhancing overall efficiency and organization. (8 mentions)

Users highlight the missing features in TimeClock Plus, expressing frustration over unfulfilled promises and limited reporting capabilities. (7 mentions)

Users often face clocking issues, particularly with the biometric sensor and PTO requests, leading to manual adjustments. (5 mentions)

Users find the limited customization in TimeClock Plus frustrating, particularly in managing approvals and PTO settings. (5 mentions)

Users find the limited reporting features of TimeClock Plus to be frustrating and in need of improvements. (5 mentions)

Users find the system not user-friendly, with clunky navigation and unintuitive menus complicating their experience. (4 mentions)

5 Pros or Advantages of TimeClock Plus by TCP

1. Ease of Use

Users highlight the ease of use of TimeClock Plus, appreciating its intuitive navigation and user-friendly features.

See 25 mentions

See Related User Reviews

Kara J.

Enterprise (> 1000 emp.)

0.0/5

"TCP - Still Waiting for Redemption"

What do you like about TimeClock Plus by TCP?

I like that Timekeeping and Substitute Management are housed within one system.

Rob C.

Mid-Market (51-1000 emp.)

5.0/5

"TCP Timeclock Plus"

What do you like about TimeClock Plus by TCP?

It now has geo fencing features, and integrates with ERP software for better payroll management.

2. Customer Support

Users value the exceptional customer support of TimeClock Plus, appreciating their responsiveness and helpful guidance during implementation.

See 15 mentions

See Related User Reviews

Rob C.

Mid-Market (51-1000 emp.)

5.0/5

"TCP Timeclock Plus"

What do you like about TimeClock Plus by TCP?

It now has geo fencing features, and integrates with ERP software for better payroll management.

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The Tech support is pretty awesome - most of the time."

What do you like about TimeClock Plus by TCP?

Technical support. Most are well experienced and can get you a response immediately. I did enjoy the support line

3. Time Tracking

Users appreciate the user-friendly time tracking of TimeClock Plus, enabling easy clock-ins and access to PTO information.

See 13 mentions

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Verified User

Mid-Market (51-1000 emp.)

3.5/5

"TimeClock Plus Offers all the options we need."

What do you like about TimeClock Plus by TCP?

TimeClock Plus has been easy to use and includes many of the calculation tools I was looking for. We annualize employment contracts for our 180-day em

Becca G.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Time Tracking with Real-Time Updates"

What do you like about TimeClock Plus by TCP?

What I like most about TimeClock Plus is how easy it makes tracking time and attendance. Everything is in one place, so clocking in, clocking out, and

4. Intuitive

Users value the intuitive dashboard of TimeClock Plus, allowing easy access and seamless functionality on any device.

See 9 mentions

See Related User Reviews

Andres C.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Time Tracking Software"

What do you like about TimeClock Plus by TCP?

The integration via API with Oracle HCM is fantastic, and is fantastic the integration with Oracle Time and Labor via APIs as well. very easy to use.

helen m.

Small-Business (50 or fewer emp.)

5.0/5

"Quick Reference"

What do you like about TimeClock Plus by TCP?

I love the dashboard, everything that I am looking for is in one screen and can access different areas from there.

5. Attendance Tracking

Users appreciate the easy tracking of time and attendance in TimeClock Plus, enhancing overall efficiency and organization.

See 8 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"TimeClock Plus Offers all the options we need."

What do you like about TimeClock Plus by TCP?

TimeClock Plus has been easy to use and includes many of the calculation tools I was looking for. We annualize employment contracts for our 180-day em

Becca G.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Time Tracking with Real-Time Updates"

What do you like about TimeClock Plus by TCP?

What I like most about TimeClock Plus is how easy it makes tracking time and attendance. Everything is in one place, so clocking in, clocking out, and

5 Cons or Disadvantages of TimeClock Plus by TCP

1. Missing Features

Users highlight the missing features in TimeClock Plus, expressing frustration over unfulfilled promises and limited reporting capabilities.

See 7 mentions

See Related User Reviews

Kara J.

Enterprise (> 1000 emp.)

0.0/5

"TCP - Still Waiting for Redemption"

What do you dislike about TimeClock Plus by TCP?

TCP still requires significant improvements, many of which were previously promised but have not yet been implemented. We are a large school district,

Alma S.

Mid-Market (51-1000 emp.)

1.5/5

"Reporting is very limited"

What do you dislike about TimeClock Plus by TCP?

The reporting features are quite limited, which can be frustrating. However, I have noticed a significant improvement in customer service.

2. Clocking Issues

Users often face clocking issues, particularly with the biometric sensor and PTO requests, leading to manual adjustments.

See 5 mentions

See Related User Reviews

Alisha W.

Mid-Market (51-1000 emp.)

4.0/5

"TCP is a great resource and user friendly product."

What do you dislike about TimeClock Plus by TCP?

What I dislike most about TimeClock Plus by TCP is that some features can be overly complex and not always intuitive for new users. Employees sometime

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Great product and support."

What do you dislike about TimeClock Plus by TCP?

Issues on and off with the fingerprint sensor on the biometric clock.

3. Limited Customization

Users find the limited customization in TimeClock Plus frustrating, particularly in managing approvals and PTO settings.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Quick to respond and very helpful!!!"

What do you dislike about TimeClock Plus by TCP?

There are a lot of features, which is good and bad. Would be nice to have a little better of a search sometimes.

Antonette M.

Small-Business (50 or fewer emp.)

4.5/5

"The Product Works as Intended"

What do you dislike about TimeClock Plus by TCP?

I don't like receiving surveys after EVERY request, especially since the survey does not clearly state which request the survey is referencing. BILLIN

4. Limited Features

Users find the limited reporting features of TimeClock Plus to be frustrating and in need of improvements.

See 5 mentions

See Related User Reviews

Kara J.

Enterprise (> 1000 emp.)

0.0/5

"TCP - Still Waiting for Redemption"

What do you dislike about TimeClock Plus by TCP?

TCP still requires significant improvements, many of which were previously promised but have not yet been implemented. We are a large school district,

Alma S.

Mid-Market (51-1000 emp.)

1.5/5

"Reporting is very limited"

What do you dislike about TimeClock Plus by TCP?

The reporting features are quite limited, which can be frustrating. However, I have noticed a significant improvement in customer service.

5. Not User-Friendly

Users find the system not user-friendly, with clunky navigation and unintuitive menus complicating their experience.

See 4 mentions

See Related User Reviews

Becca G.

Enterprise (> 1000 emp.)

5.0/5

"Effortless Time Tracking with Real-Time Updates"

What do you dislike about TimeClock Plus by TCP?

What I dislike most is that the system can feel a little clunky at times. Some of the menus aren’t super intuitive, and it takes a bit of clicking aro

Kara J.

Enterprise (> 1000 emp.)

0.0/5

"Not User-Friendly, Frequent Issues Even After 14 Months"

What do you dislike about TimeClock Plus by TCP?

Where do I start. My district as been using TCP for OVER 14 mos and the issues continue daily. Subs show up when they shouldn't. Teachers absences are

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Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/10/2026

"Great Value HR Tracking with Super Responsive Support"

5/5

What do you like best about TimeClock Plus by TCP?

TCP is a great and affordable program for track many HR related systems. The customer service is always super responsive. I look forward to digging in to even more of the features that TCP offers that our organization isn't currently using but could benefit from. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

We are struggling to take the data that TCP produces regarding FLSA overtime and integrate into QuickBooks. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Wonderful to hear how well TimeClock Plus is working for you! Please have customer support help you with the integration if possible. Thank you for the great review!

Stacy W.

Accounting Manager

Mid-Market (51-1000 emp.)

7/17/2026

"Time-Saving Tablet Kiosks That Make Weekly Time Approval Easy"

5/5

What do you like best about TimeClock Plus by TCP?

We like being able to use a tablet at the 9 locations that are around the parks for employees to clock in and out with. It saves us so much time. Plus the ease to allow employees to approve time for the week. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

When the kiosk don't register the times and we see it state is went through Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thank you for the great review! Happy to hear how TimeClock Plus has saved you so much time. I will be sure to let our product team know about the kiosk not registering the times.

Verified User

Mid-Market (51-1000 emp.)

7/17/2026

"Easy Employee Management, But Struggles with Support"

4.5/5

What do you like best about TimeClock Plus by TCP?

I like that TimeClock Plus by TCP is very easy to use for all staff and managers. Employees have access to all their balances and work time at their fingertips. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The biggest complaint I have is that their support is outsourced, making it very hard to work with due to the language being difficult to understand. I would prefer an American-based support team. The initial setup was also hindered by the language barrier from the outside support. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thanks for the review! Glad TimeClock Plus is making payroll management easy for your team. We will pass along your feedback on the support experience.

Kara J.

TCP Manager/Campus Secretary

Enterprise (> 1000 emp.)

10/21/2025

"Not User-Friendly, Frequent Issues Even After 14 Months"

0/5

What do you like best about TimeClock Plus by TCP?

To be honest, there isn't much. It is not user friendly, most reports are redundant and provide unnecessary information. We are 14 months in using TCP and each day there are issues. The only positive thing I can say is that it is nice that you can...well, no actually nothing. I miss dearly Kronos and Frontline (AESOP). We actually had people quit their jobs because of TCP Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Where do I start. My district as been using TCP for OVER 14 mos and the issues continue daily. Subs show up when they shouldn't. Teachers absences are entered as 1/2 day but subs are seeing full day absences. BIG PROBLEM. The reports are terrible. It is not an easy friendly user face. I could write a book on the issues my district has had with TCP. I would pay money to go back to Kronos and Frontline. Review collected by and hosted on G2.com.

What problems is TimeClock Plus by TCP solving and how is that benefiting you?

The only thing it solves is allowing subs to see and pick up jobs...Wait, that's a lie. We STILL (14 mos later) have subs show up who say they picked up a full day assignment when it was entered in TCP as a half day assignment. We have asked for a SIMPLE Substitute Sign-in Sheet since our district started using TCP. This was 14 mos ago. GUESS WHAT? STILL NO SUB SIGN-IN. We had to design our own and trying to find long term subs?? NOT EASY. They never show up on reports. This is insance. I would beg everyone and every single business to stay away from TCP. I think our district rolled it out too soon and TCP was never able to deliver. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

4/8/2025

"The Tech support is pretty awesome - most of the time."

4/5

What do you like best about TimeClock Plus by TCP?

Technical support. Most are well experienced and can get you a response immediately. I did enjoy the support line Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Nothing really things worked well. Not sure what else you want me to write Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Glad TimeClock Plus is going well for you. Thank you for sharing your experience!

Willow S.

Admin

Small-Business (50 or fewer emp.)

7/14/2026

"Easy Clock-Ins and Accurate Timesheets"

5/5

What do you like best about TimeClock Plus by TCP?

Let's you clock in and out. Generates period time sheets. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Unable to process holidays. Does not sync with payroll system, have to manually enter everything twice. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thanks for the feedback! Glad TimeClock Plus is beneficial for you. Please connect with our customer support team to see if they can assist you with the holidays and syncing. Thanks for sharing!

Tameeka J.

Support Facilitator

Enterprise (> 1000 emp.)

7/9/2026

"Easy to Use, with a Helpful Grace Period"

5/5

What do you like best about TimeClock Plus by TCP?

It’s easy to click in and out of. I like that you have a few minutes grace period as well. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Putting time in to take off from work. I don’t like that you have to slide up in order to do that. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thank you for sharing - appreciate the review!

Kim T.

Client Success Manager

Small-Business (50 or fewer emp.)

7/9/2026

"Highly Customizable, Easy to Navigate, and Backed by a Helpful Service Team"

4.5/5

What do you like best about TimeClock Plus by TCP?

It's customizable down to the employee or group of employees, it's easy to navigate through and service team is helpful. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Not the greatest audit trail option and making changes to roles don't work on employees with overrides. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thank you for your review! I'll be sure to pass on your audit trail info to our product team.

Verified User in Education Management

Enterprise (> 1000 emp.)

9/11/2023

"Great program, even better support."

5/5

What do you like best about TimeClock Plus by TCP?

The best thing about Time Clock Plus is the personal support you get. Everytime I call I get help right away. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Web based, subscription model. Sometimes affected by internet issues. Review collected by and hosted on G2.com.

Response from Nancy Newton of TimeClock Plus by TCP

edit

Thank you for the review! So glad it's working well for you.