# ThreeSixty Reviews **Vendor:** Personify **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 2.9/5.0 **Total Reviews:** 17 ## About ThreeSixty The ThreeSixty Association Management System (AMS) is the market’s most robust and flexible solution for enterprise associations and nonprofits looking for a technology infrastructure that supports their unique processes and complex workflows. We help these organizations drive revenue growth and operational precision by delivering a power foundation that can be customized to meet their needs today and in the future with a modern and extendable, browser-based interface. We pair the sophisticated tools and codeless configuration options they expect from a market-leading, enterprise solution with the extensive platform knowledge and industry expertise of our in-house professional services team. This combination delivers a uniquely tailored and purpose-built system with a team that is there to support their staff on every step of the journey. ## ThreeSixty Reviews ### 1. Recommend 100% **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about ThreeSixty?** Ease of use and Personify support and availability **What do you dislike about ThreeSixty?** Would love a more drag and drop approach in the back office, designer etc. **What problems is ThreeSixty solving and how is that benefiting you?** We have spent time improving the digital inventoried products on Personify which have increased the viewing of and hopefully purchase of E business products. ### 2. Membership desk **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2019 **What do you like best about ThreeSixty?** I’ve used it for two and a 1/2 years, wasn’t user friendly but once I got the hang of it turned to be pretty efficient. **What do you dislike about ThreeSixty?** It would create duplicates that couldn’t be merged **Recommendations to others considering ThreeSixty:** Get all the training you can, there was a lot to learn **What problems is ThreeSixty solving and how is that benefiting you?** How to merge customers. Benefits are that it was simple to use ### 3. Served it's purpose **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about ThreeSixty?** Multitude of uses available to do all the different things we need to be able to do with the software **What do you dislike about ThreeSixty?** It is not super user friendly. A lot of things to remember to put in, many of them redundant or don't apply **What problems is ThreeSixty solving and how is that benefiting you?** taking orders, payments and running reports from same system is helpful. ### 4. The most unintuitive software system ever made **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2019 **What do you like best about ThreeSixty?** Nothing. It is extremely unintuitive. **What do you dislike about ThreeSixty?** We use it to keep a database of clients and it is really made for sales. It requires use of ebusiness controls that make no sense in the context in which we use it **Recommendations to others considering ThreeSixty:** Don’t purchase it! **What problems is ThreeSixty solving and how is that benefiting you?** Tracking clients. Being able to know if we have served someone in the community ### 5. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Urmi S. | Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2018 **What do you like best about ThreeSixty?** It's step by step- hard to make mistakes or miss entering information. Personify also gives us room to rectify our mistakes like delete a line/order,change information after it has been saved etc **What do you dislike about ThreeSixty?** Multiple steps. It doesn't connect all family members automatically; have to edit family members to add all customers under a single account one by one. **What problems is ThreeSixty solving and how is that benefiting you?** Entering information,processing new orders, adding orders ### 6. Personify360 has simplied our business processes. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about ThreeSixty?** I like the excellent customer service and the ability to write my own reports without being an expert in Crystal. **What do you dislike about ThreeSixty?** Upgrades have been difficult to implement at times. **Recommendations to others considering ThreeSixty:** I highly recommend Personify for those organizations that are looking for an AMS that is constantly improving and adding new features. I would also recommend taking your time and looking at all systems, because once you are with a company it's very hard to switch. **What problems is ThreeSixty solving and how is that benefiting you?** Membership segmentation and marketing are areas we have improved. ### 7. Personify 360 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about ThreeSixty?** I love that we've been able to bring so many of our programs into the same system. It's improved organization by leaps and bounds. Previously, we were managing our award and scholarship programs through email communication and paper (eeek!) but now we administer these programs through the awards module within Personify. Our members can log in and see their award and scholarship activities (nominations/applications/reviews) along with all of their other activity information. Moving into the future, it will make setting up these programs even easier as well. **What do you dislike about ThreeSixty?** The error message functionality. It's a minor thing but it's a little frustrating when an error message comes up stating you can't make a change for whatever reason, so you click okay and try to leave the page to make the correction. Until you manually revert the change back, you can't leave the page. **What problems is ThreeSixty solving and how is that benefiting you?** Streamlining process ### 8. Personify360's Has Many Features, But Isn't Intuitive And Can Quickly Get Cluttered **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about ThreeSixty?** Personify has a wide array of features which can be used for association membership management and fundraising. **What do you dislike about ThreeSixty?** Personify is not intuitive, and has a dated and somewhat clunky interface. If a user does not follow certain steps when navigating between pages, they will have trouble pulling reports, get error messages, etc. It isn't used widely, and even if employees are familiar with other database softwares, they will need specialized help to learn how to navigate Personify. While you can customize what individual users can see and what reports they can pull, this often led to a limited view of the "big picture" which led to variations of the same information being held in different places. My job often became troubleshooting issues from Personify, because different reports would report different information by pulling information from multiple records. **Recommendations to others considering ThreeSixty:** I would recommend exploring other options. **What problems is ThreeSixty solving and how is that benefiting you?** Personify is used to manage our association membership, as well as our fundraising efforts. For my job in particular, Personify reports were used and exported to create mailing lists and other aggregations of member information. ### 9. Good for large businesses, not for programs **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2017 **What do you like best about ThreeSixty?** I’m not really a fan of Personify. The software is not conducive to my needs in programs and is not easily customizable. It works for the organization at large however it is difficult to get to the point where one is comfortable in the database. **What do you dislike about ThreeSixty?** The functionability. It’s really clunky. **What problems is ThreeSixty solving and how is that benefiting you?** Tracking customers and their purchases. It serves its purpose for a membership organization, not easily customizable and it is clunky. It often takes me longer than it should to find things in the system. ### 10. Personify experience **Rating:** 2.5/5.0 stars **Reviewed by:** Marilyn A. | Director of Product Sales, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about ThreeSixty?** Personify was a great way to organize information easily **What do you dislike about ThreeSixty?** It wasn't always easy to run reports of the information **Recommendations to others considering ThreeSixty:** Make sure that you have a really good handle on running reports **What problems is ThreeSixty solving and how is that benefiting you?** organizing contacts and their data ### 11. Personify360 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about ThreeSixty?** I really like that you can always correct any mistakes with a few clicks. **What do you dislike about ThreeSixty?** Sometimes it takes a little while for it to load. **Recommendations to others considering ThreeSixty:** I highly recommend using Personify360 **What problems is ThreeSixty solving and how is that benefiting you?** This program is great for multiple reasons. ### 12. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about ThreeSixty?** Very effective search and reporting functions. **What do you dislike about ThreeSixty?** The general layout can be a bit confusing. **Recommendations to others considering ThreeSixty:** Nothing that I can think of at the moment **What problems is ThreeSixty solving and how is that benefiting you?** User management ### 13. Works okay, needs some improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2017 **What do you like best about ThreeSixty?** I like that it was able to help us track our members. **What do you dislike about ThreeSixty?** I don’t like that we weren’t able to attach a lot of information to each person. This made it difficult to track communication. **What problems is ThreeSixty solving and how is that benefiting you?** Personify was able to help us keep information about our membership base and a secure place ### 14. Personify gets the job done. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2017 **What do you like best about ThreeSixty?** I have been using personify since I started with my organization. We are a membership-based company, and use personify to keep track of members which personify calls "customers." Personify is standard and very easy to use. Looking up members/customers is efficient and fast. I like that you can search for specific people via partial name, phone or zip code etc. It also shows their whole membership profile, anything they recently bought, or signed up for etc. There are many reports you can download for data purposes. I love how you can export reports in pdf and email them to yourself and others. Very useful! The membership portion is very thorough, depending on your needs as a company it is fairly customizable **What do you dislike about ThreeSixty?** Some things can be quite tedious when using personify. You can only see one customer at a time, and making changes sometimes takes multiple tasks. I've noticed that the system can sometimes lag and depending how many people are using it, it may go very slow. **Recommendations to others considering ThreeSixty:** Personify is definitely limited on how to access it, there is no app that I am aware of and it needs to be installed properly in order for it to work. It is not a free standing software where you can just log in at anytime anywhere. **What problems is ThreeSixty solving and how is that benefiting you?** We are trying to gage our membership flow, demographics and making sure people renew on time. The system is beneficial in order to keep track of all this information. ### 15. Personify360 Review **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about ThreeSixty?** When the program is working, I can access information about our members and view a complete history. **What do you dislike about ThreeSixty?** There are so many bugs that I'm not even sure where to begin. I can rarely get my work done without this program crashing at least 3-4 times. Also, I don't think the program is intuitive. **Recommendations to others considering ThreeSixty:** There are a lot of headaches and issues. I'm hoping that these will continue to get better. **What problems is ThreeSixty solving and how is that benefiting you?** We keep all of our member information in here. Whether they have paid for the membership year, their history of involvement, their level of involvement and other information, it's all supposed to be here. ### 16. It works, but has become too clunky for our needs. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2016 **What do you like best about ThreeSixty?** It tracks our customer data. We can also customize user views. **What do you dislike about ThreeSixty?** No web-based access. Very difficult to generate new types of reports. Constant customization has turned it into a monster that we can't reel back in. **Recommendations to others considering ThreeSixty:** Difficult and expensive to customize. There are other/better options out there. **What problems is ThreeSixty solving and how is that benefiting you?** We needed a database 10 years ago and found Personify. ### 17. Confusing **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2015 **What do you like best about ThreeSixty?** Ability to store all information in one program. **What do you dislike about ThreeSixty?** Seems that it is very slow, especially on logging in. **Recommendations to others considering ThreeSixty:** None **What problems is ThreeSixty solving and how is that benefiting you?** Keeping all our customers information secured ## ThreeSixty Discussions - [What is ThreeSixty used for?](https://www.g2.com/discussions/what-is-threesixty-used-for) - [View ThreeSixty pricing details and edition comparison](https://www.g2.com/products/threesixty/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A52%3A46+-0500&secure%5Bsession_id%5D=322e90cf-965c-4e87-87d6-66e639de2d7d&secure%5Btoken%5D=712931f7b8e1f906fa613924947343f53f3e4234ce3da4b75e19a32984baaca6&format=llm_user) ## ThreeSixty Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics ## Top ThreeSixty Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (415 reviews) - [iMIS](https://www.g2.com/products/imis/reviews) - 4.2/5.0 (229 reviews) - [ClubExpress](https://www.g2.com/products/clubexpress/reviews) - 4.0/5.0 (245 reviews)