I am truly amazed of all the features. Uploading my lists so I see the name of the person who texts is just amazing. I also have my contacts student number which allows me to automatically connect my conversations in my CRM. Review collected by and hosted on G2.com.

At this point, I have nothing that I don't like. The interface is super user friendly. Review collected by and hosted on G2.com.

We’ve been using Text Request since 2021, right after reopening post-pandemic, when our original platform ZipWhip transitioned into Text Request. It has been extremely reliable and we’ve never had any issues. As a law firm, we primarily use it for client texting and for sending PDF documents to confirm appointments, court hearings, and other important matters. The ability to attach and upload PDFs is a huge plus. We also really appreciate being able to use our main office phone number instead of an 800 or 888 number—it keeps communication professional and seamless. Highly recommend. Review collected by and hosted on G2.com.

No true dislikes—occasionally there are updates that take a moment to adjust to, but nothing disruptive. Review collected by and hosted on G2.com.

I really appreciate that Text Request allows us to have direct communication with our customers without the hassle of emails. I also value the mobile app because it lets me keep in touch with my customers while I'm on the go and might not be at my computer. Additionally, I like the group text features, even though they could be improved. I find the accessibility of the platform really nice, making it convenient for business marketing texts. Review collected by and hosted on G2.com.

Uploading contacts could be more easily done. Sorting them with the group messaging feature is a little complicated and takes several extra steps. The cost per text is pretty expensive, and it's cumbersome with the character limits and emojis and images costing more. Review collected by and hosted on G2.com.

This is such an easy to use option for communicating with our customers. Even my boss who is not computer savvy picked it up quick! We were able to transfer all of our contacts seemlesly from our other service! Review collected by and hosted on G2.com.

Unable to send and receive video messages. This is a minor issue because we only have a handful of clients that want to share videos with us. Review collected by and hosted on G2.com.

I like that Text Request is easy to use, making it simple to incorporate into our recruiting program. It allows our recruiters to reach out to applicants by text, handling prescreening questions and scheduling interviews seamlessly. I appreciate that it enables our English-speaking recruiter to communicate effectively with Spanish-speaking applicants by sending prescreen questions and setting up interview times in Spanish. The initial setup process was very simple and straightforward, which was a big plus for us. Review collected by and hosted on G2.com.

We haven't found anything we dislike at this point. Review collected by and hosted on G2.com.

I use Text Request for my real estate brokerage because it's very simple to use. I love that I can schedule texts and even have weekly events texted automatically, making it a 'set and forget it' process. The platform is simple, whether I'm sending group texts or scheduling ahead. It's also handy for sending fliers. I've also appreciated the straightforward setup experience, with a 1-1 Zoom call that made learning the program easy. Review collected by and hosted on G2.com.

There is nothing I dislike Review collected by and hosted on G2.com.

Easy workspace and helpful Textrequest team members providing help Review collected by and hosted on G2.com.

Nothing that we have found yet. We are still in our initial implementation of the software Review collected by and hosted on G2.com.

It helps with faster communication for patients Review collected by and hosted on G2.com.

nothing I like all aspects of this product Review collected by and hosted on G2.com.

Very easy to use even for the beginners. Convenient app Review collected by and hosted on G2.com.

Log out issue again and again from the app Review collected by and hosted on G2.com.

It is a user friendly platform and Text Request support is great to work with Review collected by and hosted on G2.com.

It is an overall really great platform, the only thing I could say is that it is a bit pricey Review collected by and hosted on G2.com.