TELUS is an easy-to-navigate planning system, even for a new user. It’s clear and concise, and using it for planning saves me time. It also has some great newer features, like drag-and-drop file attachments and expanded notes and comments fields, which are time-saving and help keep me organized. Review collected by and hosted on G2.com.

The product search field can be difficult to use for the client I plan for. Other than that, I don’t have any additional dislikes with the TELUS Trade Promotion Management tool. Review collected by and hosted on G2.com.

What I love most about TELUS Trade Promotion Management is how it completely rescues me from spreadsheet chaos by bringing all my promotional data into one clean dashboard. It gives me instant clarity on my ROI so I can see exactly which discounts actually make money, while effortlessly tracking and resolving incorrect retailer claims. Best of all, its smart AI predictions act like a digital advisor that guides me toward the absolute best promotional strategies for the future. Review collected by and hosted on G2.com.

What I dislike most about TELUS Trade Promotion Management is the incredibly steep learning curve and the massive effort required during the initial setup. Connecting the platform to legacy ERP systems is a painful, time-consuming process that demands extensive data cleaning, and the interface itself can feel completely overwhelming for new users due to its sheer complexity. Additionally, it is a high-cost enterprise tool that remains out of reach for smaller brands, and its AI predictions are entirely dependent on having flawless historical data to be of any real value. Review collected by and hosted on G2.com.

It helps us keep all promos under one roof. Monitoring trade is one of our biggest tasks and the TELUs trade promotion tool helps us stay on top of it. Review collected by and hosted on G2.com.

Not much, for the most part helps our team stay aligned. There is a learning curve, and I would say that's probably the biggest thing we dislike. But other than that, we like all of the features. Review collected by and hosted on G2.com.

Very easy user interface for beginners. Fast sync speeds across mobile and desktop devices. Excels at automating claim validations and matching retailer deductions to specific events. Review collected by and hosted on G2.com.

The software is deep and complex meaning onboarding and promotion building can feel overwhelming for new users. Connecting the platform to legacy ERP systems requires extensive data clearing and significant time. Review collected by and hosted on G2.com.

It is very ease to use and also very structured.I really like how it consolidates everything from initial trade planning to claims and settlements into a single user friendly platform. Previously we used to manually cross refer retailer clearing bills but now system automatically matches deductions based on the events. Review collected by and hosted on G2.com.

Importing historical data from old Excel files into the platform is quite difficult. The file upload system needs precise formatting. When an error happens, the troubleshooting messages are often unclear, making the user rely on trial and error. Review collected by and hosted on G2.com.

What I like best about TELUS Trade Promotion Management is its AI-powered conversational assistant that delivers rapid, actionable insights into promotional performance, combined with end-to-end automation for planning, execution, and ROI optimization tailored specifically for CPG retail and foodservice. Review collected by and hosted on G2.com.

The outdated interface and occasional slow updates make it feel cumbersome at times. - unsure what else to write to meet the word count this is all I have Review collected by and hosted on G2.com.

TELUS Trade Promotion Management helps spot duplicate claims a lot faster than prior. I am able to process those claims quickly and more efficient than without Review collected by and hosted on G2.com.

TELUS Trade Promotion Management can sometimes not be as user friendly as I would like. I need to research a lot of time on how to do specific tasks and feel like there are a lot of clicks. Review collected by and hosted on G2.com.

It offers a wide range of integrations, and the pricing tiers are competitive. The onboarding flows felt a bit too long, but in the end they were worth the effort. It’s a deep piece of software, so onboarding should take time. Also, the UX made it easier. Review collected by and hosted on G2.com.

I’m missing more AI functionality. Nowadays, it’s expected to have more AI agents working side by side with you, but in this version of Telus they aren’t fully implemented. Review collected by and hosted on G2.com.

I like how the analytics are all AI driven, saving me a ton of time. The budgeting tool allowing me to track my spending amd see how promotions are doing is great. Review collected by and hosted on G2.com.

There is a high maintenance cost associated with Telus. Loading the point-of-sale system on a monthly basis is very expensive. Also difficult for a new product launch with adding skus manually. Review collected by and hosted on G2.com.

1- Streamlined Workflow: this can enhance efficiency and productivity

2- Community and Support: this fosters a sense of community and provides a platform for learning and growth with its blacksmithing teams

3- Comprehensive Toolset

4- Design and Visualizations Review collected by and hosted on G2.com.

1- Limited Customizations: In blacksmith applications, there are limited options for customization or adaptability to specific workflows

2- Technical Issues: These issues can disrupt workflow, cause data loss, or lead to frustrations for users

3- Price: There is an issue with cost for those who prefer free tools or applications over blacksmith Review collected by and hosted on G2.com.