We are not very happy. .we are still resolving concerns. Team is helping them in resolving but still we are not at a state where i can give very good rating. Support is good whenever asked , but we have to put in effort to get things understand . Review collected by and hosted on G2.com.

We had taken telecmi as we were mentioned we can implement it on zoho , that is still pending , i thought it would be seamless. Review collected by and hosted on G2.com.

TeleCMI’s integration with Zoho CRM makes daily sales and support tasks so much smoother. Every call we make or receive is automatically logged with full details call duration, time, recordings, and even tags.

The pop-up inside Zoho with caller info before answering is a huge productivity booster. It saves us from switching between apps. Review collected by and hosted on G2.com.

In my overall experience i have no dislikes with the telecmi platform Review collected by and hosted on G2.com.

Consistent call quality irrespective of the branch. Centralized dashboard to manage calls across all branches Review collected by and hosted on G2.com.

Initial setup for multiple branches required a bit of coordination, but once configured it runs smoothly. Review collected by and hosted on G2.com.

Easily adaptable to real-time business needs and changing team structures. Helps automate repetitive tasks and reduce agent dependency Review collected by and hosted on G2.com.

Some advanced features may require training to fully utilize their potential Review collected by and hosted on G2.com.

“I like the call barging and whispering features in TeleCMI. They help us train our agents better, reduce training time, and improve our business. Special mention their customers services good and effective. Review collected by and hosted on G2.com.

No dislike since we haven't faced any issue. Review collected by and hosted on G2.com.

We are using TeleCMI, and it has been very useful for our marketing needs. When a customer calls our marketing number, we can see their details after the call is answered. TeleCMI also allows us to track which agent answered the call, making it easy to manage and monitor our team. Overall, it’s a great tool for our business.

The most we like is that outbound calls which are integrated with our CRM. Initially We have request a few new enhancements to them, where their product team delivered it by a week of time. Review collected by and hosted on G2.com.

We have been using TeleCMI for past 5 years but still no dislike. The System is running smooth. Review collected by and hosted on G2.com.

We can monitor our live user's calls by using an admin portal and as well as supervisor portal and very less pricing with good customer support team is available could be added beneficial. Review collected by and hosted on G2.com.

So far, we have not faced any issues or dislikes from our end. Review collected by and hosted on G2.com.

I would like to appreciate how clearly and patiently the support team explains solutions and issues are handled smoothly.

Customizable IVR is easy to create smart call routing flows based on business needs. Review collected by and hosted on G2.com.

I have been using telecmi for a long time and have no dislikes to mention from my side. Review collected by and hosted on G2.com.

TeleCMI’s dashboard is very intuitive and user-friendly. The call recording feature is reliable and easy to access. It helps us with quality checks, training, and dispute resolution. It’s a dependable system that we can trust for daily operations without worrying about service interruptions. Review collected by and hosted on G2.com.

There is no dislike on telecmi dashboard, the expected API integration facility is running smooth Review collected by and hosted on G2.com.

Easy to manage users and numbers from a single dashboard. Smooth onboarding and setup process. Review collected by and hosted on G2.com.

No dislikes and need few enhancements we are looking forward in future. Review collected by and hosted on G2.com.