TeamWork by ScheduleSource Reviews & Product Details

The possibility of attaching video files and images in the posts.

The possibility of adding the time worked in hours to each of the projects and sub-tasks.

The preview of the video links when posting a new comment. Review collected by and hosted on G2.com.

when there are too many tasks and projects it is difficult to find a specific one.

Difficulty opening new projects and tasks.

the interface is not intuitive, many tools are difficult to find. Review collected by and hosted on G2.com.

One of the things that I have appreciated the most about ScheduleSource is the flexible nature of the TeamWork platform. It is highly adaptable and can be applied to many use cases within your organization to address scheduling needs. Additionally, the ScheduleSource team is willing to go above and beyond to support their customers to ensure their software exceeds expectations. Review collected by and hosted on G2.com.

There is not a lot to dislike about TeamWork from ScheduleSource because they are quick to address any issues that arise. One thing that would make their software stronger would be the addition of forecast algorithms and advanced AI to support planning. Review collected by and hosted on G2.com.

The very first thing would be how seamlessly it has enabled to schedule or assign shifts and easy swapping of the shifts where you also get notifications of the same. It makes it very easy for the admin or the lead to organize the workflow for a team. It does not only cover scheduling but also has other in-built capabilities like messaging or dropping your files etc. Very convenient for everything. Review collected by and hosted on G2.com.

The learning curve could be steep initially, but you can get used to it after constant use, maybe because the interface isn't built smartly. At times, I have also faced a few glitches with shift swapping. Review collected by and hosted on G2.com.

I like the usability platform interface for the delegation of responsibilities to staff members and collaboration alerts. I think that the software does great in helping everyone organize their schedules. Review collected by and hosted on G2.com.

I wouldn't say I like the login page, and I think that the login page needs improvement for design and usability. I think that sometimes the login page is glitcy. Review collected by and hosted on G2.com.

I like how easy it is to duplicate projects Review collected by and hosted on G2.com.

What I dislike about Teamwork is that we used it as a big company. Therefore, in the daily emails that I received, I would also see things about teams that I'm not on. Review collected by and hosted on G2.com.

TeamWork is a well organized, almost to a fault, program that keeps your project and project team members aligned in terms of tasks and communication. Creating project teams is straight forward and the moving parts of a project are very clear. The internal chat is a nice feature that shows you immediately if someone is active and online which has been helpful for projects where teams are geographically separated. Administering the application has a bit of a learning curve requiring some effort to find the settings you need for team maintenance and down level communication but is not too cumbersome as to make it a deal breaker. The ability to integrate other automated processes through a custom built or canned API made this especially well suited for our infrastructure. Review collected by and hosted on G2.com.

On the downside, TeamWork is extreme overkill if all you want is something to "just keep things organized" more than a spreadsheet or a simple access database. In our environment, the CIO wanted a place where all information was kept which required us to duplicate efforts. Notes from our ticketing system, scheduling software, and outlook all had to be replicated into TeamWork for him to reference on the rare occasion he needed it. Unfortunately, there is no way to automate any of that duplicated effort. While TeamWork was made the record of reference, the amount of man hours required to maintain TeamWork as the keeper of all that is project related while using other software as part of the day to day non-project/project activities. TeamWork seems to think theirs is the only application needed to run the business and as such has tried to take a kitchen sink approach to their project management tool. While the PMP and CAPm people think this is the bees knees, those not trained in all that is project management find it heavy handed for the less structured projects. Additionally, we ultimately gave it up because, for us, we barely used 10% of it's capabilities, the previously mentioned CIO left the company, the engineering team was already using JIRA, and frankly, the cost, based on the number of projects you have documented in the system, was no longer justified. Review collected by and hosted on G2.com.

It's so convenient and easy to use, and the layout is very simple. Review collected by and hosted on G2.com.

Sometimes it throttles when refreshed a lot, but that's nothing major Review collected by and hosted on G2.com.

It's so convenient and easy to use. It takes time to adjust to the different components of the website, but the layout is very simple. It is straightforward about what goes where, and is very easy when it comes to submitting availability. The messaging portal is also very useful to contact your supervisors or co-workers. Leave management is also 2 steps away. Review collected by and hosted on G2.com.

The pages throttle a lot when there are multiple clicks in less time. It gets annoying because you lose shifts while having to sign out and sign in. It also could use a notification option everytime we receive a message, or there's an event. Review collected by and hosted on G2.com.

The simple layout of the website is very helpful. The ease with which you can pick up, swap, drop shifts is very good. The submitting availability option gives us the flexibility in working, and letting the employers know our schedule. Review collected by and hosted on G2.com.

The website throttles most of the time if you refresh too much, or press the same button more than thrice, which is annoying since you miss out on picking shifts, when that happens. There also is captcha verification sometimes, which leads to missing out on shifts. Review collected by and hosted on G2.com.

TeamWork by ScheduleSource is a fantastic service. We use it at our company to schedule the 50 employees we have working hourly and my favorite part is that it makes it very easy to pick up and swap shifts with different employees. Whereas other scheduling services might require employees to go through their scheduling manager when trying to get a shift covered or traded, ScheduleSource makes it so easy for anybody to quickly swap a shift when coverage is needed. I also love how we can templatize our schedule for the next week or month, but also override the template on a day-to-day basis if need be. Our clock-in system is also connected to ScheduleSource so we can also see the exact times employees were clocked on for through the ScheduleSource website. Review collected by and hosted on G2.com.

I don't love the interface of this website. While there is the option to go to the mobile version which is nice, it's still not designed very well and it's not very intuitive, how to look at shifts, etc. Since I've been using this product for a couple years now, I am well-versed in the different options you can choose, but I remember when I was first exposed to this website, it was not easy to grasp. Review collected by and hosted on G2.com.