What we like best about Teamtailor is how much it has modernised our recruitment process. The platform is intuitive and user-friendly for both recruiters and hiring managers, and it has improved candidate visibility, automated updates and structured workflows. The candidate experience is excellent, and the careers site, employer branding options, integrations and custom workflows have helped us create a much more streamlined and modern recruitment process. Review collected by and hosted on G2.com.
Implementation and ongoing use have highlighted several challenges and areas for improvement. Support responsiveness has been a recurring challenge, with some technical issues taking significantly longer than expected to resolve and requiring lengthy live chat sessions, escalation to account managers or technical specialists, and substantial persistence from our team.
Reporting and analytics, particularly ED&I reporting, has also been one of the most significant challenges. We discovered limitations that were not apparent during initial demonstrations, which caused delays while bespoke reporting solutions were developed. We have also experienced issues with anonymous recruitment functionality, careers site management and scheduling functionality, which created additional administration and restricted our ability to fully implement some planned recruitment process enhancements. Review collected by and hosted on G2.com.
Thank you for such a detailed and thoughtful review. It's great to hear that Teamtailor has modernised your recruitment process and improved the experience for both your team and candidates.
The challenges you've described are significant and we take them seriously. This kind of honest feedback is exactly what helps us improve, we'll make sure it reaches the right people internally.
