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TDF CRM Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

User Insights

Average based on 49 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

TDF CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TDF CRM, and what problem is it built to solve?

TDF CRM is a CRM, business intelligence, and sales analytics solution tailored to the distribution industry. It is designed to help businesses manage customer relationships, streamline operations, and use data to improve sales performance and profitability.

What languages does TDF CRM support?

TDF CRM supports 1 language: English.

What company sizes and industries is TDF CRM the best fit for?

Positive experiences cluster among mid-market organizations, with wholesale appearing most prominently among the industries represented. Small businesses and industrial automation organizations are also represented.

How long does it take to implement TDF CRM across a team?

Implementation most commonly takes 1–3 months, though some teams report longer timelines.
Time to go live Relative frequency
1–3 months Most common
3–6 months Next most common
6–12 months Less common
Under 1 month or over 12 months Occasional

What customer support options does TDF CRM provide, and how do users find the overall support experience?

TDF CRM support includes chat, phone, and written help options such as a knowledge base; live-rep support is available 24/7. The support experience can be attentive and helpful, but users also describe delays, uneven follow-through, and inconsistent service.

What features or capabilities could make TDF CRM even more useful?

TDF CRM could be more useful with a smoother, more consistent experience across its interfaces, along with clearer navigation and stronger reporting tools. Users also point to opportunities to improve performance and day-to-day workflows.

TDF CRM Reviews (49)

Reviews

TDF CRM Reviews (49)

3.9
49 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Bill P.
BP
Bill P.
VP Business Development
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Powerful Tool"
3.5/5
What do you like best about TDF CRM?

Ability to search and filter On and column easily and quickly. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

The screen and features are not intuitive across the formats Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Mid-Market (51-1000 emp.)
Originally submitted 4/13/2018
"ERP Integration and Data Analytics"
4.5/5
What do you like best about TDF CRM?

The ability to customize the integration stands out as one of the best features. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

The speed of TdF Web can be very slow at times. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Beneficial to Our Sales Force"
5/5
What do you like best about TDF CRM?

TDF has really made a difference in the way that our Sales Force runs now. It has made their jobs much easier with its ease of use and accessibility. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Haven't heard complaints as of yet, just a matter of getting everyone on board Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Small-Business (50 or fewer emp.)
"TDF is a useful CRM tool that can continue to improve to be more user friendly."
3.5/5
What do you like best about TDF CRM?

TDF allows you to have access to useful information pertaining to your company. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

TDF is sometimes very slow and is not always user friendly. You have to open/click several windows to get the information you are looking for. Makes it a little confusing. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Sales Manager"
4/5
What do you like best about TDF CRM?

integration into MRP. , availability of Mobile Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

time to load from remote location. Need to continue to simplify cost and execution of support - getting better... Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Good potential, if used correctly"
3/5
What do you like best about TDF CRM?

I like the different screens and grids and the fact that they are customizable Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

the integration roadblocks with our current system Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"TDF review"
3.5/5
What do you like best about TDF CRM?

Views - the ability to create, manipulate and download (with permissions) Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

BYOR. Unusable. You should really look at licensing a third party reporting tool (Pentaho, Tableau, etc) Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Great System"
4.5/5
What do you like best about TDF CRM?

Integration of our ERP sales data, there. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

All desktop features are not yet available in the web Review collected by and hosted on G2.com.

CC
Carol C.
Operations Manager
Industrial Automation
Small-Business (50 or fewer emp.)
"TDF Review"
4/5
What do you like best about TDF CRM?

All information is registered in one location, contacts, emails, events, activities, etc. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

I wish there was a handbook that we could refer back to for help navigating. Review collected by and hosted on G2.com.

Questions about TDF CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

Do I need an implementation partner to implement Tour de Force CRM and BI and integrate with my ERP?

GU
Guest User

What is TDF CRM used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

Perceived Cost

$$$$$
TDF CRM Comparisons
TDF CRM Features
Mobile User Support
Data Import & Export Tools
Customization
User, Role, and Access Management
Performance and Reliability
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management