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TDF CRM Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

User Insights

Average based on 49 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

TDF CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is TDF CRM, and what problem is it built to solve?

TDF CRM is a CRM, business intelligence, and sales analytics solution tailored to the distribution industry. It is designed to help businesses manage customer relationships, streamline operations, and use data to improve sales performance and profitability.

What languages does TDF CRM support?

TDF CRM supports 1 language: English.

What company sizes and industries is TDF CRM the best fit for?

Positive experiences cluster among mid-market organizations, with wholesale appearing most prominently among the industries represented. Small businesses and industrial automation organizations are also represented.

How long does it take to implement TDF CRM across a team?

Implementation most commonly takes 1–3 months, though some teams report longer timelines.
Time to go live Relative frequency
1–3 months Most common
3–6 months Next most common
6–12 months Less common
Under 1 month or over 12 months Occasional

What customer support options does TDF CRM provide, and how do users find the overall support experience?

TDF CRM support includes chat, phone, and written help options such as a knowledge base; live-rep support is available 24/7. The support experience can be attentive and helpful, but users also describe delays, uneven follow-through, and inconsistent service.

What features or capabilities could make TDF CRM even more useful?

TDF CRM could be more useful with a smoother, more consistent experience across its interfaces, along with clearer navigation and stronger reporting tools. Users also point to opportunities to improve performance and day-to-day workflows.

TDF CRM Reviews (49)

Reviews

TDF CRM Reviews (49)

3.9
49 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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KM
Kali M.
Mid-Market (51-1000 emp.)
"Great fit for sales staff in distribution."
5/5
What do you like best about TDF CRM?

I like that I can create my own views; every sales person operates in a different way. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Haven't found many negatives yet, it sometimes is sticky though. Review collected by and hosted on G2.com.

BK
Brent K.
Small-Business (50 or fewer emp.)
"Excellent Support"
4/5
What do you like best about TDF CRM?

Support tech was quick and patient. We were infected with ransomware and tech corrected problems quicker than our IT consultants would have been able to do. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

I do not have any issues with support. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"TdF From Business Systems Analyst POV"
4/5
What do you like best about TDF CRM?

I like the ease of finding what you need to find and the user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Being a SQL query writer, I dislike that I cannot right click and find out where certain items are pulling from. Review collected by and hosted on G2.com.

Verified User in Textiles
UT
Verified User in Textiles
Mid-Market (51-1000 emp.)
"Great intuitive system for sales team"
4/5
What do you like best about TDF CRM?

The system is pretty intuitive to use once you learn the basics. Even some of our veteran salesman are using it daily. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Each time we have upgraded to newer versions we end up losing functionality on some other key features despite correcting some issues from the previous versions...just seems that there are always lots of unanticipated bugs with each upgrade. Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Mid-Market (51-1000 emp.)
"Decent technical aspects, overly out of date interface"
1/5
What do you like best about TDF CRM?

I truly struggle to say there is anything that I like Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

The interface is very 'clunky' and outdated. The menus are all convoluted and it is near impossible to get any older members of the workforce to adopt the technology due to the nature of the product. The same challenge exists with younger members of the workforce because of solutions like Salesforce and Azure being streamlined for the user experience Review collected by and hosted on G2.com.

Verified User in Machinery
EM
Verified User in Machinery
Mid-Market (51-1000 emp.)
"TdF CRM"
4.5/5
What do you like best about TDF CRM?

TdF CRM is a great product for the small to mid-market manufacturing space. Their price point is well positioned against the big competitors. Support is very personalized. Product is very customizable. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Like many software companies, challenges are occasionally met with 'that will be fixed in the next release' or 'we've submitted that for enhancement in one of our future releases'. Review collected by and hosted on G2.com.

TG
Tim G.
Small-Business (50 or fewer emp.)
"Great tool for coaching others in my organization."
5/5
What do you like best about TDF CRM?

Alerts and BYOR capabilities are my top items. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Too many ways to do things. Would like a clearer path to execute certain things. Review collected by and hosted on G2.com.

Ken G.
KG
Ken G.
Commercial Projects Sales Specialist
Wholesale
Mid-Market (51-1000 emp.)
"Venturing out of our comfort zone"
4/5
What do you like best about TDF CRM?

We have found the control of our critical data to be very calming. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

the mobile version is not as user-friendly as the desktop model. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Marketing Specialist"
4.5/5
What do you like best about TDF CRM?

It is the most user friendly software that we have found. We appreciate the amazing customer service and staff at Tour de Force. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

Sometimes the software can be a bit overwhelming to new users, but after appropriate training user adoptablity rates go up. Review collected by and hosted on G2.com.

Tim R.
TR
Tim R.
CRM Administrator
Information Technology and Services
Mid-Market (51-1000 emp.)
"Overall very good CRM program"
3.5/5
What do you like best about TDF CRM?

the amount of data and the ability to slice and dice it how we want. Review collected by and hosted on G2.com.

What do you dislike about TDF CRM?

lacks some basic functions and overall user friendliness out of box is a bit weak. Review collected by and hosted on G2.com.

Questions about TDF CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

Do I need an implementation partner to implement Tour de Force CRM and BI and integrate with my ERP?

GU
Guest User

What is TDF CRM used for?

0 Upvotes
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Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

22 months

Perceived Cost

$$$$$
TDF CRM Comparisons
TDF CRM Features
Mobile User Support
Data Import & Export Tools
Customization
User, Role, and Access Management
Performance and Reliability
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management