
User-friendly and free to use. Even the paid version is very cheap Review collected by and hosted on G2.com.
Update is not making the product good. It is making the product worse Review collected by and hosted on G2.com.
Last updated on Apr 30, 2026
tawk.to offers 5 pricing editions, starting from $0 to $29. tawk.to pricing tiers are designed to support different usage levels and team sizes. tawk.to also offers a free trial. Compare the tawk.to pricing table below to figure out the best fit for your needs. Some plans may require you to contact tawk.to for custom pricing.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Yes. According to G2 data, tawk.to offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.
According to G2 data, tawk.to pricing in 2026 starts at $1.00 and can reach $29.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the tawk.to's official pricing page for the most current details.
tawk.to's pricing is best suited for small businesses and startups, as confirmed by the high volume of G2 reviewers from companies with 50 or fewer employees who praise the free tier for delivering enterprise-level live chat without cost. Industries including computer software, IT services, e-commerce, education, marketing, and consumer services are heavily represented among G2 reviewers. Mid-market companies also adopt tawk.to widely, particularly for multi-site deployments with multiple agents. The Hired Agents and Virtual Assistants add-ons appeal to small teams lacking in-house support staff. Larger organizations or brands requiring full white-labeling and video capabilities will find tawk.to's paid add-ons a cost-effective upgrade path.
tawk.to's free tier is remarkably full-featured, offering unlimited agents, properties, knowledge base, ticketing, triggers, reporting, and 24/7 live support at no cost. G2 reviewers frequently note that nearly all core functionality is accessible without paying. The primary limitation driving upgrades is branding: tawk.to's Remove Branding add-on, starting at $19/month, removes tawk.to's logo from the widget, emails, and knowledge base and enables white-labeled URLs. tawk.to's Video, Voice, and Screensharing add-on starts at $29/month. Additionally, tawk.to offers Hired Agents starting at $1/hour and Virtual Assistants from $7/hour for businesses needing staffed support coverage, which G2 reviewers cite as a unique and affordable operational option.
tawk.to is widely regarded as exceptional value, primarily because its free tier includes an unusually comprehensive feature set. G2 reviewers consistently highlight that unlimited agents, unlimited properties, knowledge base, triggers, canned responses, and real-time visitor monitoring are all available at no cost. Phrases like 'you won't find a better option' and 'shocking that it's free' appear repeatedly across G2 reviews. The paid add-ons, starting at $19/month for branding removal, are considered reasonable by most reviewers. A few G2 users note the remove-branding pricing feels steep for small operations, and one reviewer flagged a strict no-refund policy as a concern, but overall satisfaction remains high across small and mid-market segments.
The following is a quick overview of editions offered by other Live Chat Software
| Product | Price | Features |
|---|---|---|
![]() Support Only (Team) |
$19.001 user per month billed annually |
Integrated customer support
|
![]() Fin with your current helpdesk |
$0.991 Outcome |
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked.
|
![]() Free |
FreePer Month |
For solo entrepreneurs. Free forever. No credit card requried.
|
Various alternatives pricing & plans

User-friendly and free to use. Even the paid version is very cheap Review collected by and hosted on G2.com.
Update is not making the product good. It is making the product worse Review collected by and hosted on G2.com.
Nothing. Absolute crap. I dont understand why they are providing things at free when they can do a better job in designing it well with paid plans Review collected by and hosted on G2.com.
Nothing. Absolute crap. I dont understand why they are providing things at free when they can do a better job in designing it well with paid plans Review collected by and hosted on G2.com.