--- title: TapOnIt Reviews meta\_title: 'TapOnIt Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how TapOnIt works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 10 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### TapOnIt Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find the **ease of use** of TapOnIt exceptional, allowing seamless inclusion of various media assets effortlessly. [(1 mentions)](https://www.g2.com/products/taponit/reviews?filters%5Bsentiment_snippet%5D=1091672&qs=pros-and-cons#reviews) Users find TapOnIt to be **user-friendly** , making it easy to include multiple media assets seamlessly in their texts. [(1 mentions)](https://www.g2.com/products/taponit/reviews?filters%5Bsentiment_snippet%5D=1091735&qs=pros-and-cons#reviews) Users feel that TapOnIt is **expensive** , but agree it is worth the investment for its value. [(1 mentions)](https://www.g2.com/products/taponit/reviews?filters%5Bsentiment_snippet%5D=1091983&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TapOnIt ##### 1. Ease of Use Users find the **ease of use** of TapOnIt exceptional, allowing seamless inclusion of various media assets effortlessly. [ See 1 mentions ](https://www.g2.com/products/taponit/reviews?filters%5Bsentiment_snippet%5D=1091672&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "TapOnIt Rocks for Minor Professional Sports" What do you like about TapOnIt? How easy it is to include multiple media assets in one text and the user friendlieness of the platform. ##### 2. User-Friendly Users find TapOnIt to be **user-friendly** , making it easy to include multiple media assets seamlessly in their texts. [ See 1 mentions ](https://www.g2.com/products/taponit/reviews?filters%5Bsentiment_snippet%5D=1091735&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "TapOnIt Rocks for Minor Professional Sports" What do you like about TapOnIt? How easy it is to include multiple media assets in one text and the user friendlieness of the platform. ### Top Cons or Disadvantages of TapOnIt ##### 1. Expensive Users feel that TapOnIt is **expensive** , but agree it is worth the investment for its value. [ See 1 mentions ](https://www.g2.com/products/taponit/reviews?filters%5Bsentiment_snippet%5D=1091983&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "TapOnIt Rocks for Minor Professional Sports" What do you dislike about TapOnIt? As with everything, I wish the platform was less expensive. But it is worth every penny. ## Top-Rated Alternatives [ ![Attentive](https://images.g2crowd.com/uploads/product/hd_favicon/8b5414d56b72f83a49daab15f40ccb80/attentive.svg "Attentive") Attentive 4.5/5(1,483) ](https://www.g2.com/products/attentive/reviews) [ ![Braze](https://images.g2crowd.com/uploads/product/hd_favicon/048489136cfe3c3bae96cb6be5abaa04/braze.svg "Braze") Braze 4.5/5(1,688) ](https://www.g2.com/products/braze/reviews) [ ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ View All Alternatives ](https://www.g2.com/products/taponit/competitors/alternatives) ![Sara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara S.") SS Sara S. Owner and Operations Manager Small-Business (50 or fewer emp.) 4/16/2026 "Amazing Customer Support" 5/5 What do you like best about TapOnIt? TapOnIt is easy to use, and their customer support is the best. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? It’s a bit expensive, and I don’t really have a clear way to measure the ROI, which makes it harder to judge the overall value. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? Our product is very colorful, and people respond well when they can see an image of it. Because of that, being able to send both text and images is very important to our marketing strategy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Caleb .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb .") C Caleb . Mid-Market (51-1000 emp.) 7/25/2024 "Awesome Platform; BEST Customer Service" 5/5 What do you like best about TapOnIt? The platform offers more than just basic SMS text, but also offers MMS and other eye-catching features for messages to help drive conversions. The platform is well thought-out and user firendly. But by far, the Customer Service is EXCEPTIONAL! They are always willing to help and even open to consider new ideas. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? While they do have integrations with popular platforms, I'm sure some might like to see others included. But we are quite pleased with the integrations currently available. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? We wanted to create a custom sweepstakes campaign that leveraged driving customer in-store foot traffic in order to "pre-qualify" for entry. They helped us brainstorm and create a way to achieve this! They also helped us assess our previous campaigns and current strategies for sign-ups, and gave excellent recommendations on how to grow our subscriber base and increase conversions/engagement. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Small-Business (50 or fewer emp.) 10/16/2024 "TapOnIt Rocks for Minor Professional Sports" 5/5 What do you like best about TapOnIt? How easy it is to include multiple media assets in one text and the user friendlieness of the platform. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? As with everything, I wish the platform was less expensive. But it is worth every penny. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? Mass text marketing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ellie K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ellie K.") EK Ellie K. Administrative Assistant Small-Business (50 or fewer emp.) 11/30/2023 "Great Text Marketing Platform & Support Team!" 5/5 What do you like best about TapOnIt? They have cutting edge technology and staff to help walk you through trends, troubleshooting, and coming up with the best strategy for our business. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? Not much - they are a great company to work with! Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? We have loved incorporating text marketing with TapOnIt into our digital marketing strategy over the last few years and how it’s taught us how to better connect with our customers relationally. We love getting creative in how to share planting inspiration, seasonal tips, holiday greetings, sales sneak peeks, and text list-specific deals. As we learn and experiment more with texts, we are loving how it’s building relationships with our customers instead of just sending them sales. Catering to our customers through text marketing is a quick, easy way to send them instant updates right to their phone that results in more people coming into the greenhouse and seeing what we have to offer them each season and walking out with armloads of goodies! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Katie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie T.") KT Katie T. Brand Director Mid-Market (51-1000 emp.) 7/18/2023 "Great product and amazing team!" 5/5 What do you like best about TapOnIt? TapOnIt's product is an extremely easy-to-use and effective communication platform that brings texting to life in vibrant new ways. Their solutions are simple, yet powerful, offering rich media marketing, API integrations, creative support and strategy and more. I highly recommend the company for brands looking to get into the world of text-to-consumer marketing. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? It was really on us not being fully resourced to manage the platform to really dive into all the tools and capabilities available. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? To improve our guest efficiencies and market our offers to a new audience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kate T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate T.") KT Kate T. President/General Manager Small-Business (50 or fewer emp.) 6/22/2023 "Marketing and customer communication made easy" 5/5 What do you like best about TapOnIt? TapOnIt is user friendly for bother marketer and consumer. You can catch their attention visually and get your message out quickly and to a large number of people. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? No downsides discovered yet. I wish more business used the mms capabilities of TapOnIt so I could benefit as a consumer like my customers do. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? Reaching my customers directly in a media and social media world the is deeply fragmented and hard to navigate. TapOnIt allows me to message my customers and/or local customers in a instant and in a way that is easy for them to use and 99.9% guaranteed impression Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bobby L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bobby L.") BL Bobby L. Vice President Construction Mid-Market (51-1000 emp.) 6/22/2023 "Review from Meadows Farms Nurseries." 5/5 What do you like best about TapOnIt? They present great ideas on ways to build your list and methods to use text messaging to draw people into our store. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? Nothing comes to mind. I have no problems working with them. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? They are allowing us to reach loyal customers who prefer to get notice of the information about our stores via text messaging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Casey T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casey T.") CT Casey T. Advisor Enterprise (\> 1000 emp.) 8/18/2023 "Best SMS/MMS solution out there" 5/5 What do you like best about TapOnIt? Katie and team go above and beyond, theyre true partners and a huge value add. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? Not much, but more API integrations to our current stack would help a lot. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? We were using competitors and our loyalty providers and had character limits and issues with engagement, TapOnIt solved all of it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 6/22/2023 "A great tool for marketing" 5/5 What do you like best about TapOnIt? The staff of TapOnIt are some of the best that I've had the pleasure of working with. They are very friendly and helpful, and are always available to provide support. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? The audience segmentation for sending texts is still a work in progress, though they have made some improvements since we first began using the product. It's not a huge problem for us, but it can be a pain point at times. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? We are looking to expand our audience beyond our email list to capture new customers who are also part of the younger demographic we'd like to expand into. Text marketing is proving to be a great way to do this. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Zach G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach G.") ZG Zach G. Director of Marketing Small-Business (50 or fewer emp.) 6/21/2023 "A great partner for SMS & MMS Marketing" 5/5 What do you like best about TapOnIt? They've built a straight forward platform that's easy to use from the user and admin side. Review collected by and hosted on G2.com. What do you dislike about TapOnIt? The limitations are less about TapOnIt and more about some of the carrier restrictions. Review collected by and hosted on G2.com. What problems is TapOnIt solving and how is that benefiting you? We use TapOnIt to communicate directly to our most valued customers in the form of a text club. It's a quick and effective way to ensure the audience will be aware of and upcoming event we're hosting. Review collected by and hosted on G2.com. 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