The platform offers more than just basic SMS text, but also offers MMS and other eye-catching features for messages to help drive conversions. The platform is well thought-out and user friendly. But by far, the Customer Service is EXCEPTIONAL! They are always willing to help and even open to consider new ideas. Review collected by and hosted on G2.com.

While they do have integrations with popular platforms, I'm sure some might like to see others included. But we are quite pleased with the integrations currently available. Review collected by and hosted on G2.com.

How easy it is to include multiple media assets in one text and the user friendliness of the platform. Review collected by and hosted on G2.com.

As with everything, I wish the platform was less expensive. But it is worth every penny. Review collected by and hosted on G2.com.

They have cutting edge technology and staff to help walk you through trends, troubleshooting, and coming up with the best strategy for our business. Review collected by and hosted on G2.com.

Not much - they are a great company to work with! Review collected by and hosted on G2.com.

TapOnIt's product is an extremely easy-to-use and effective communication platform that brings texting to life in vibrant new ways. Their solutions are simple, yet powerful, offering rich media marketing, API integrations, creative support and strategy and more. I highly recommend the company for brands looking to get into the world of text-to-consumer marketing. Review collected by and hosted on G2.com.

It was really on us not being fully resourced to manage the platform to really dive into all the tools and capabilities available. Review collected by and hosted on G2.com.

TapOnIt is user friendly for both marketer and consumer. You can catch their attention visually and get your message out quickly and to a large number of people. Review collected by and hosted on G2.com.

No downsides discovered yet. I wish more businesses used the MMS capabilities of TapOnIt so I could benefit as a consumer like my customers do. Review collected by and hosted on G2.com.

They present great ideas on ways to build your list and methods to use text messaging to draw people into our store. Review collected by and hosted on G2.com.

Nothing comes to mind. I have no problems working with them. Review collected by and hosted on G2.com.

Katie and team go above and beyond, theyre true partners and a huge value add. Review collected by and hosted on G2.com.

Not much, but more API integrations to our current stack would help a lot. Review collected by and hosted on G2.com.

The staff of TapOnIt are some of the best that I've had the pleasure of working with. They are very friendly and helpful, and are always available to provide support. Review collected by and hosted on G2.com.

The audience segmentation for sending texts is still a work in progress, though they have made some improvements since we first began using the product. It's not a huge problem for us, but it can be a pain point at times. Review collected by and hosted on G2.com.

They've built a straightforward platform that's easy to use from the user and admin side. Review collected by and hosted on G2.com.

The limitations are less about TapOnIt and more about some of the carrier restrictions. Review collected by and hosted on G2.com.