--- title: Synthesia Reviews meta_title: Synthesia Reviews, Features, and Pricing 2026 meta_description: Learn more about Synthesia features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.6 review_count: 2860 scale: '5' date_modified: '2026-11-13' parent_category: name: Synthetic Media url: https://www.g2.com/categories/synthetic-media ---

Synthesia Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Synthesia, enabling quick setup, learning, and efficient video creation. (1306 mentions)
Users praise Synthesia for its high quality and professional looking training courses that are easy to create and implement. (809 mentions)
Users love the realistic avatars of Synthesia, enhancing engagement and maintaining a professional appearance in training materials. (788 mentions)
Users appreciate the easy creation process in Synthesia, enabling quick video production with customizable features and templates. (756 mentions)
Users appreciate the versatility and ease of use of Synthesia for creating professional training videos quickly. (664 mentions)
Users express frustration with avatar creation delays and limitations on collaboration and rendering minutes on individual plans. (443 mentions)
Users note the limited avatars in Synthesia, feeling they lack emotional expression and flexibility in scenarios. (384 mentions)
Users note limitations in collaboration options with Synthesia, making content creation a solo effort and costly. (372 mentions)
Users note avatar quality issues, including poor syncing, limited emotional expression, and a lack of language development. (358 mentions)
Users express frustration over limited customization, desiring more control over avatars and video features in Synthesia. (308 mentions)

5 Pros or Advantages of Synthesia

5 Cons or Disadvantages of Synthesia

Synthesia Reviews (2,860)

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Synthesia Reviews (2,860)

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4.6
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Dammy s.
DS
Dammy s.
Freelance Graphic Designer
Small-Business (50 or fewer emp.)
"Synthesia Makes Professional Video Creation Simple and Seamless"
4.5/5
What do you like best about Synthesia?

I love how Synthesia makes professional video creation simple by combining AI avatars, scripts, and scene editing in one seamless workspace. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

I dislike that rendering can take time and consume credits, especially when multiple scenes need adjustments. More flexibility in fine tuning expressions and transitions would also improve the creative experience. Review collected by and hosted on G2.com.

Farhad N.
FN
Farhad N.
Senior consultant-Owner
Small-Business (50 or fewer emp.)
Originally submitted 2/13/2025
"Empowered Our Marketing and Training Efforts with Ease"
5/5
What do you like best about Synthesia?

I really like Synthesia because of the avatars. They look really natural and make it easy to put in different types of dialogues. This feature allows the avatar to read or repeat the dialogues and become like a natural feed. I also appreciate how customizable it is, as the avatar sort of becomes my company's face. Whatever I write down into a dialogue, the avatar can say, giving me an easy digital employee to promote my business. Also, I find Synthesia much easier to use compared to other platforms, and it fits the direction my company is going for branding. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

I wish Synthesia could provide more avatars than they currently have. For each type of niche, like a software engineer or something that relates to my business, having an avatar for that would be great. Review collected by and hosted on G2.com.

William F.
WF
William F.
Senior Manager - Corporate Enablement
Mid-Market (51-1000 emp.)
Originally submitted 6/17/2025
"2 Years Later - still an amazing enablement productivity tool!"
4.5/5
What do you like best about Synthesia?

The benefits are many. First, the productivity savings are amazing. Most learners adapt well to a narrated overview of a new product or solution, and Synthesia lets me be creative through the scripting process without the constant fear of, “Am I going to have to re-record this 10 times before I get it right?” That alone allows for more creativity throughout the production cycle.

Secondly, building on that same point, Synthesia makes it possible to expedite learning modules, with each one building on the content of the previous module. The AI customer support and overall ease of use are amazing, with clear, pointed answers offered instantaneously at the right time and in the right context.

Synthesia has changed the way I approach content creation, and it has helped build my personal skills as well as our in-house production skills. I’m using it every day and plan to continue, because my audience is as happy with the output as I am as the creator. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

Hard to say at this point. Due to company policy, I cannot use AI generated avatars of myself, so that is not a weakness of Synthesia, more internal. The list of Avatars is really good however!

Update 6/2026 - its hard to dislike Synthesia, the learning curve for me was probably the most challenging based upon time on my side - I recommend if you are going to invest in the platform spend an entire day leveraging the training content and videos. I did it piecemeal and while my fault, not a ding to the Synthesia team or platform. Review collected by and hosted on G2.com.

Byron C.
BC
Byron C.
Manager
Enterprise (> 1000 emp.)
"Easy Training Creation with Plenty of Customization and Ready-Made Templates"
5/5
What do you like best about Synthesia?

It’s very easy to create training for the organisation. The customisation resources and out-of-the-box solutions are plentiful, so I can simply use what’s available without much extra effort. Exceptional value. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

There are a few features that aren’t enabled yet. For example, you can’t lock down the progress bar. I’ve raised this with the Synthesia team in the past, and they’ve added it to their roadmap. Review collected by and hosted on G2.com.

Brian F.
BF
Brian F.
Associate Professor
Small-Business (50 or fewer emp.)
Originally submitted 6/27/2024
"AI-Driven Video Creation Made Effortless"
5/5
What do you like best about Synthesia?

I really enjoy using Synthesia's AI as it automatically helps me script the video and creates a really high-quality video in just a matter of minutes. Using the AI feature, Synthesia quickly comes up with a cohesive story that then can be put into a video, including high-quality graphics. It's making my process a lot easier to create. The initial setup was extremely easy, and I was up and running in a matter of minutes. It's a very easy program to learn with a great user interface. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

Sometimes it doesn't put in the appropriate graphic, so I wish maybe the library was a little bit bigger so that I didn't have to put in my own graphics. Review collected by and hosted on G2.com.

Tammy C.
TC
Tammy C.
Chief Learning Officer & Director of Learning Solutions -Retired
Small-Business (50 or fewer emp.)
Originally submitted 6/20/2023
"The Ai tool that creates experts"
5/5
What do you like best about Synthesia?

The speed and ease of updating and editing make this tool invaluable to developing training programs and quick informational pieces quickly. I love the ease of media creation and b-roll development. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

More ability to customize clothing (even just color?) for non-enterprise users to help fine-tune avatars would be nice. I suggest you enable at minimum color changes and clothing swaps. Would love to be able to choose avatar face and another's clothing sometimes. Also need more casual outdoor worker clothing for small business construction or landscaping. Review collected by and hosted on G2.com.

David	 G.
DG
David G.
Director of Technology and Marketing
Mid-Market (51-1000 emp.)
Originally submitted 11/24/2023
"Amazing Technology!"
5/5
What do you like best about Synthesia?

The avatar selection, voices, dialects, and editing capabilities are the best in the business. This service blows my mind at the marketing and training potential for our business! This software has only grown more and more dynamic and has added more and more features that could be integral to any business model. It's easy to use and implement into your website or app with how you can link up your videos or even export/import into your workflows completely separate from the site. I guarantee you that if you adopt this software, you'll be using it almost daily to further your business. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

I honestly can't think of anything I dislike... This software has been and continues to be exactly what it markets itself as. Review collected by and hosted on G2.com.

Angelita V.
AV
Angelita V.
Senior Manager, Social Media
Small-Business (50 or fewer emp.)
"Transforms Content Creation with AI Avatars"
4/5
What do you like best about Synthesia?

I like that Synthesia can take information I already have and turn it into a more engaging and professional-looking video without the need to record myself or spend a lot of time on complicated video editing. I also appreciate that it gives me another way to present information visually. The AI avatars and voice-overs make content feel more dynamic and easier for the audience to follow, plus they save me a lot of time. The initial setup of Synthesia was pretty easy, which is a bonus. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

I think there's a little bit of a learning curve with Synthesia. Review collected by and hosted on G2.com.

Eleanor M.
EM
Eleanor M.
Training Manager
Mid-Market (51-1000 emp.)
"A Gamechanger for Fast, Engaging Training Content"
5/5
What do you like best about Synthesia?

What I like best is the speed at which training content can be created, it’s incredibly efficient and saves a huge amount of time. The user experience is second to none, making it intuitive and easy to use from the outset. And in the unlikely event you need support, the team responds quickly and typically resolves any issues within minutes. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

I genuinely haven’t found any downsides. Whilst it’s not the cheapest option out there, it’s absolutely a case of getting what you pay for - the quality, speed, and overall experience make it well worth the investment.

. Review collected by and hosted on G2.com.

Dada D.
DD
Dada D.
Administrative Assistant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Synthesia Makes Professional AI Avatar Videos Fast and Effortless"
5/5
What do you like best about Synthesia?

I like how Synthesia turns simple scripts into professional videos using realistic AI avatars, saving time and eliminating the need for filming equipment. Review collected by and hosted on G2.com.

What do you dislike about Synthesia?

Some avatar movements and facial expressions can feel slightly artificial, and making small adjustments to video timing can sometimes take more effort than expected. Review collected by and hosted on G2.com.