Synergis Adept Reviews & Product Details

Synergis Adept is an Engineering Document Management (EDM) and Product Data Management (PDM) solution that serves as the engineering system of record for asset-intensive organizations. Available on-premise or as Adept Cloud, a fully managed SaaS platform, Adept keeps engineering information trusted, connected, and controlled from project execution through operations and maintenance. Adept centralizes CAD drawings, engineering documents, and product data in a secure platform with version and revision control, engineering change workflows, audit trails, automated approvals, and deep CAD integrations. By replacing shared drives, disconnected systems, and manual processes, Adept ensures engineering, operations, maintenance, and project teams always have access to accurate, current information throughout the asset lifecycle. With Adept, organizations can: - Choose their deployment model: Adept on-premise or Adept Cloud - Support Asset Information Lifecycle Management by governing engineering data across design, construction, commissioning, operations, and maintenance - Prevent configuration drift through controlled engineering changes and revision management - Keep teams working from current, approved engineering information - Automate document approvals and engineering change workflows - Support compliance with complete audit trails and electronic records - Integrate with leading CAD, ERP, EAM, and CMMS systems Designed specifically for engineering environments, Adept goes beyond general document management or PDM. Native integrations with AutoCAD, SOLIDWORKS, Inventor, MicroStation, and other engineering applications keep information connected across the enterprise while maintaining accuracy, traceability, and control. Adept Cloud delivers these capabilities in a browser-based platform with unlimited users, automatic updates, built-in AI capabilities, and no infrastructure to manage, giving organizations a faster, simpler path to modern engineering information management. Why do engineering teams choose Adept over general document management systems? Unlike SharePoint or general document management systems, Adept is purpose-built for engineering information, providing CAD integrations, change workflows, version and revision control, and lifecycle governance. Organizations use Adept to reduce operational risk, improve collaboration between engineering and operations, support regulatory compliance, and accelerate digital transformation. Who is Adept best suited for? Adept is for organizations in manufacturing, energy & utilities, life sciences, chemicals, mining, and oil and gas, that need trusted engineering information throughout the asset lifecycle. From the plant floor to the engineering office to the executive suite, Adept is built for everyone who depends on accurate engineering information: engineering leaders, IT leaders, document control leaders, operations leaders, and CAD managers and senior designers.

Seller

Synergis Software

Discussions

Synergis Adept Community

Languages Supported

German, Greek, English, French, Italian, Portuguese, Spanish

Solution Type

All-in-One

Overview by

Scott Lamond (Vice President, Marketing)

Pricing

Pricing provided by Synergis Adept.

Basic

$19.00

Per User Per Month

View More Pricing Information

Synergis Adept Integrations

(3)

Verified by Synergis Adept

Synergis Adept Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Synergis Adept, and what problem is it built to solve?

Synergis Adept is a document management and workflow solution designed to help organizations manage engineering documents and streamline processes by integrating data and facilitating collaboration. Its stated focus includes manufacturing, engineering, and construction.

What languages does Synergis Adept support?

Synergis Adept supports 6 languages: English, French, German, Italian, Portuguese, and Spanish.

What company sizes and industries is Synergis Adept the best fit for?

Synergis Adept is used by positive-reviewing teams across mid-market and enterprise organizations, with manufacturing, engineering, energy, and utility work especially represented. The segments that stand out are:

How long does it take to implement Synergis Adept across a team?

Implementation timelines vary, but 1–3 months is the most common reported range. Other teams describe going live in under a month or within 3–6 months.

What customer support options does Synergis Adept provide, and how do users find the overall support experience?

Support is available through direct channels including email/help desk, phone support, and chat. The support experience is a clear strength: users describe the team as responsive, knowledgeable, and helpful with troubleshooting and follow-up.

What is the experience like for teams switching to Synergis Adept from another tool?

Switching to Synergis Adept has often meant replacing older document or engineering-data systems, fragmented file shares, or CAD-focused tools that did not provide enough control. Users describe gaining centralized document access, stronger revision and audit tracking, and better support for engineering files and workflows; the transition has also been described as manageable when implementation and migration support are involved.

What tools and platforms does Synergis Adept integrate with, and how do these integrations help users get more value from the product?

Synergis Adept offers 6 integrations, spanning CAD tools and document-management software.

What features or capabilities could make Synergis Adept even more useful?

The clearest opportunities to make Synergis Adept more useful are improvements to viewing and workflow flexibility, along with easier reporting and a more modern user experience.

Is Synergis Adept considered safe and secure for handling data?

Synergis Adept is used to keep engineering documents controlled and traceable, with users describing access permissions and document histories as important safeguards. Audit trails help teams see who viewed or changed files, while controlled access helps ensure people work with the appropriate documents and revisions.

G2 reviews are authentic and verified.

Here's how.

Brian E.

Lead Designer - Electrical

Mid-Market (51-1000 emp.)

Updated 10/30/2026

Originally submitted 8/21/2020

"The positives of using Synergis Adept software."

5/5

What do you like best about Synergis Adept?

We have been using Adept to manage engineering documents and drawings for our facilities since 2014. Our engineering and maintenance team members can search for and view documents from any of our process facilities. The Full Text Search capability across all of these documents has significantly reduced the time it takes to locate what we need. The web client is very user-friendly and can be customized for each end user. The software has also been extremely stable. On the occasions when we have needed to contact customer service, they have been very responsive and helpful. Overall, both the product and the customer service are second to none. With the new subscription plans, it is easier to stay up to date on the newest release. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

I really do not have anything that I see as a downside. Review collected by and hosted on G2.com.

What problems is Synergis Adept solving and how is that benefiting you?

We maintain over 200,000 drawings and engineering documents across multiple facilities throughout the United States and Canada. Being able to run full-text searches across all documents, regardless of facility, has helped our personnel consistently access the most up-to-date versions. There’s no lag between when a document is updated and when we can view it, so we no longer have to wait for an updated PDF to be created and placed on the network. Adept has also reduced human error, including accidental file deletion, duplication, overwriting, and similar issues. Review collected by and hosted on G2.com.

Response from Martha K. Lubow of Synergis Adept

Thanks Brian for sharing your positive experience with Adept! We love hearing that you've eliminated the really costly mistakes of deleting, overwriting, and duplicating files. That's a huge boost to productivity for everyone. Here's to our ongoing partnership.

Current UserValidated ReviewerSource: Organic

Mike P.

Designer/Technologist

Mid-Market (51-1000 emp.)

Updated 9/23/2026

Originally submitted 6/19/2020

"Synergis Adept has a good combination of robust features backed by capable & passionate employees."

5/5

What do you like best about Synergis Adept?

Adept continues to be a solid platform for our users to quickly store, find & access documents. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

File viewer & workflow functionality could use some improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Synergis Adept:

Give Synergis Adept serious consideration. Their product suite is significant, their staff is committed to the success of their customers and their plans for the future of the product is encouraging. Review collected by and hosted on G2.com.

What problems is Synergis Adept solving and how is that benefiting you?

We no longer execute business processes by manually transmitting paper documents between functional departments. Documents are now contained within Adept and are quickly accessible to a variety of users with no significant manual effort for review and usage. We have realized an increase in business process efficiency and have ensured that office floor space does not have to be allocated for document file storage. As we have grown over the past year, Synergis Adept has been instrumental in ensuring new hires get a good sense of business information flow thus getting them productive quickly and understanding the dynamics between functional departments. Review collected by and hosted on G2.com.

Response from Martha K. Lubow of Synergis Adept

Thanks for the positive review, Mike. Your enthusiasm and commitment to achieving maximum value from Adept makes you a superhero in our book. Here's to you, the great work you do, and many more years of partnership.

Current UserValidated ReviewerIncentivizedSource: Organic

Emily M.

Project Engineering Specialist - Electrical

Enterprise (> 1000 emp.)

Updated 7/24/2026

Originally submitted 6/14/2021

"Streamlined Drawing Management with Easy Interface"

4.5/5

What do you like best about Synergis Adept?

I really like how Synergis Adept streamlines the process for making sure our 650,000 drawings are always up-to-date. It's great that the members at our plants can access the most recent versions, which is crucial for us. The feature where users can still see older versions if needed is also really helpful for revision comparisons. It's fairly easy to update drawings with the program and the updates go fairly quickly. I appreciate the much easier interface and the streamlined web application, which makes access quick and enhances the user experience for our teams in the plant. Additionally, the initial setup was fairly easy from what I remember, making it a manageable transition. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

We haven't really been using the application much for phones or tablets. We still do most of it on the computer at this point. I'd like to see more done with that in the future. Review collected by and hosted on G2.com.

Recommendations to others considering Synergis Adept:

Overall I would recommend Adept. The software is easy to use and the support is great. It is a powerful tool. If you chose to spend the money and purchase it I would recommend using all of the tools as a true document management system and not just a drawing repository as we did for years. I would also like to note that several of the issues we have with using Adept stem from the past several legacy versions of drawing management software that we used. Had we taken more time and effort to cleanse the data when transfering it into adept, the system would be even easier to use today. Review collected by and hosted on G2.com.

What problems is Synergis Adept solving and how is that benefiting you?

I use Synergis Adept to ensure access to the most recent and past drawing versions, handling over 650,000 documents. It's quick to update and provides a streamlined experience, which aids revision comparisons and simplifies our workflows. Review collected by and hosted on G2.com.

Response from Devon Maurer of Synergis Adept

Hi Emily,

Thank you for sharing such a thoughtful review! Managing more than 650,000 drawings is no small task, so it's great to hear that Adept helps your plant teams quickly access updated information while keeping previous versions easily accessible.

I also love your advice about using Adept as a true document management system and not just a document repository - it's such a valuable takeaway for other organizations evaluating engineering document management systems. We truly appreciate your recommendation and the trust you and your organization place in Adept!

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Mining & Metals

Mid-Market (51-1000 emp.)

Updated 10/26/2026

Originally submitted 10/26/2022

"Long time user of Adept for CAD document management"

4/5

What do you like best about Synergis Adept?

Adept itself works great for us but the viewer is very slow and cumbersome. At times it refuses to view drawings or save/print without a reboot of the entire PC which is a huge pain when you're in the middle of something. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

Improve the functionality of the viewer. It is extremely painful to view and navigate some drawing files. Review collected by and hosted on G2.com.

What problems is Synergis Adept solving and how is that benefiting you?

Synergis manages thousands of .tif, .pdf, .dwg, and Autodesk Inventor files for us, giving us a common program that is used from the initial design phase of equipment to allowing access to maintenance personnel 24/7. I look forward to updating to a newer version of Adept in the near future to gain access to their viewer that handles solids models much better than the existing viewer. Review collected by and hosted on G2.com.

Response from Martha K. Lubow of Synergis Adept

It's fantastic to hear how many ways Adept is helping you manage your thousands of documents and file formats. As a longtime user, you've had opportunity to observe the benefits of Adept over decades and to experience the many ways it serves you from design through fabrication. Thanks for the terrific review.

Current UserValidated ReviewerIncentivizedSource: Seller invite

briley w.

CAD Designer/Adept Admin

Mid-Market (51-1000 emp.)

Updated 6/9/2026

Originally submitted 8/5/2020

"Top Notch Customer Service"

5/5

What do you like best about Synergis Adept?

i was grandfathered into a Document management position at Toray and didn't know a thing about Adept until i was hired . I have a gift of being able to pick up and learn software so i wasn't worried. Everything from the Adept experience, the help desk, and my first System Upgrade these folks are top notch with customer service . they really want you to succeed. We recently in 2025 finished the install of our custom plugin and charlie and his team have been great to work with . Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

i guess the only Dislikes are a few system limitations. Its a document management software and at Toray we try to use it and make it do things it was designed for. the viewer is another dislike however iv'e heard in 2025 release that is changing. The viewer curently doesn't have a option to print straight to a printer. I think once you learn the system there isn't a whole lot of dislikes. If you asked someone that doesn't understand the system there maybe more dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering Synergis Adept:

Im still only 1year into using Adept but , the positive thing i know for sure is if you need help they are willing to help you in a very timely maner. Review collected by and hosted on G2.com.

What problems is Synergis Adept solving and how is that benefiting you?

Document management is part of my job, and Being able to understand how to put files/drawings into the system and have the secure and be able to find them when someone ask for them. Currently that isn't the case, we have alot of missing meta data on the data cards but slowly we are adding that data. Using tools like file guides, smart search keys, column sets, data Base Fields, we are starting to realize Adept is a slick system that will do everything we need. And its not as difficult as i first thought. ...Update ive been at Toray for 5 years now and finiding drawings in adept is a breeze, if the drawing exist i can usally find it with no problem. Review collected by and hosted on G2.com.

Response from Martha K. Lubow of Synergis Adept

Briley, thanks for posting your review of Adept. We appreciate and value what new Administrators tell us about their experience with the software. We admire all the hard work you're putting into learning Adept as you take over a new position. And, many thanks for your suggestions about ways to improve the product. We hear you!

Current UserValidated ReviewerSource: Organic

Michael R.

Cad Designer - Adept Administrator

Mid-Market (51-1000 emp.)

Updated 9/29/2026

Originally submitted 8/10/2026

"User-Friendly, Customizable Software with Top-Notch Support"

4.5/5

What do you like best about Synergis Adept?

Software is very user friendly. System can be customized to company preferences. Support is top notch. Software performs above expectations. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

Would like to see more of the add-on features included with the base product. Pricing for some features could be more client specific rather than priced by tiers. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Nicholas r.

Cad Designer

Mid-Market (51-1000 emp.)

Updated 11/4/2026

Originally submitted 5/18/2026

"Excellent Document History Tracking and Access Visibility"

5/5

What do you like best about Synergis Adept?

The ability to track document history and who accessed the document. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

The viewer can be slow at times, however a simple restart helps fix the problem Review collected by and hosted on G2.com.

Response from Devon Maurer of Synergis Adept

Thanks for taking the time to leave a review! It's always great to hear that features like tracking document history and access and full-text search are helping you work more efficiently. Your experience on the viewer performance is appreciated as well - we take all that feedback to heart as we work to continuously improve our products and features.

Current UserValidated ReviewerIncentivizedSource: Seller invite

David V.

Senior Technical Specialist

Enterprise (> 1000 emp.)

Updated 7/9/2026

Originally submitted 8/17/2020

"Adept for Stellar Drawing Management and Support"

5/5

What do you like best about Synergis Adept?

I use Synergis Adept for managing drawings for Algoma Steel, and it's the best product to apply management workflows to a large amount of drawings. I really like the completeness of the product and the support, which is stellar. The initial setup was very easy. We've been with Synergis Adept for approximately 20 years, and it's still the best product, hands down. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

i can't think of anything i don't like about Synergis Adept Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Oil & Energy

Small-Business (50 or fewer emp.)

Updated 9/23/2026

Originally submitted 10/27/2020

"Adept Desktop from Synergis"

5/5

What do you like best about Synergis Adept?

Synergis have added the ability to add a watermark to PDF files and that is a great welcome feature. We also heard about Adept moving to a web interface, I think this going the right direction. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

We find the Adept viewer a bit slow, speeding up the viewer would be a great improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Synergis Adept:

I would mention to others that Adept is easy to implement and user and fits well within a AutoCAD environment. Review collected by and hosted on G2.com.

What problems is Synergis Adept solving and how is that benefiting you?

Being able to find out who had edited the file and have some accountability to the file owner. Review collected by and hosted on G2.com.

Response from Martha K. Lubow of Synergis Adept

Thanks for the positive feedback on Synergis Adept! We love to hear that revision tracking, the audit trail, and the viewer's date stamp feature makes your work easier.

Could you clarify which particular engineering file types you'd like us to include in the viewer? That way, our product managers can consider your suggestions for future releases.

Cheers for your comments about Adept's integration with AutoCAD and how easy to use and implement. And it's always great to hear that Adept 's ability to find files faster and tracking revisions makes your work day more efficient.

Current UserValidated ReviewerIncentivizedSource: Seller invite

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

Updated 5/19/2026

Originally submitted 8/10/2020

"Over two decades of Fantastic Service"

5/5

What do you like best about Synergis Adept?

I have been a customer of Synergis and using the Adept software for over 20 years. I have worked with them through two different companies with two different systems and Adept has worked smoothly and reliably for both.

Their install and training team are impeccable . I have met and spoken to many of the people who work for this company all the way to the top. Once you are involved with Adept you feel you are part of a team and you can reach out for assistance whenever its needed.

Adept itself is a top-notch Document Management system. They LISTEN to suggestions made by their customers and continue to look forward and make enhancements. The software is solid and I feel our documents and their versions are secure. I think the most amazing thing is that they are always forward facing and they look to their customers for opinions and ideas and always make you feel like you are an important member of the Adept family. Review collected by and hosted on G2.com.

What do you dislike about Synergis Adept?

I honestly can’t think of a single downside to Adept. Yes, there’s a cost, but when you weigh that against the man-hours it saves and the security it provides, it feels like you’re truly getting what you pay for. Review collected by and hosted on G2.com.

What problems is Synergis Adept solving and how is that benefiting you?

Adept offers complete control over our drawings. It maintains a version history for files and an audit trail that shows who has viewed, copied, or revised a file. Having that level of control is a real benefit, especially with everything kept in one central location that’s accessible to the people who need it. The search engine is strong and saves time, which supports productivity and helps keep information accurate. It also keeps our documents secure by limiting access to only those who should have it, and it lets us fine-tune permissions and access levels as needed. Publishwave is also used in our system for post-processing our files. Review collected by and hosted on G2.com.

Response from Martha K. Lubow of Synergis Adept

Thanks for your thorough review of Synergis Adept. Your extensive experience with the software, spanning over 15 years and across different companies, really stands out. It’s great to hear that Adept has consistently provided smooth and reliable service in different settings.

Your high praise for the installation and training team, and the sense of belonging and support you've experienced with Synergis, speaks to their dedication to customer satisfaction and community building. It’s not often that you find a company where you feel genuinely part of a team, with access to assistance whenever needed.

The fact that you see the cost as a worthwhile investment for the efficiency and security it provides is a strong endorsement of the software's value. Your positive experience with Adept's control over drawings, version history, and strong search capabilities underscores its effectiveness in improving productivity and information accuracy.

As someone deeply involved in your field, your detailed feedback not only helps others understand the benefits of Synergis Adept but also reflects the trust and satisfaction you have in the product and the company. Thank you for sharing such a thoughtful and comprehensive review.

Current UserValidated ReviewerSource: Organic