Syndigo Reviews & Product Details

What I love most about Syndigo is the incredible support and sense of urgency they bring to making sure we’re getting the absolute most out of the platform. When I first started, it honestly felt like learning a whole new language since this was outside my usual responsibilities and something I had never done before. Thankfully, our amazing Account Manager, Lenell, was there every step of the way. He took the time to walk me through each question—no matter how many I had—and never once lost patience. Between Lenell and the entire support team, I’ve always felt set up for success and truly cared for. Review collected by and hosted on G2.com.

There really isn;t anything that I would say I dislike. I understand how the platform works, and even when it takes some time to syndicate new attributes, I understand that these things can take time. Review collected by and hosted on G2.com.

Using Syndigo helps make building content for new products very easy. I enjoy using the preview feature before the products go live. Being able to add multiple products to one enhanced content build saves a lot of time instead of having to rebuild for each colorway/size. Review collected by and hosted on G2.com.

I find using the reporting center is harder to use. I also have a hard time choosing the precise location of the hot spots because you can't zoom in and you end up having to reload the preview many times until it's "close enough". Review collected by and hosted on G2.com.

I really enjoy that Syndigo offers a one-stop-shop for storing retail assets. They make it easy to make mass changes in a short amount of time. Also, their customer service is so great and they're very responsive any time we reach out to support. Review collected by and hosted on G2.com.

While it's great to have everything housed in one place, it isn't always the easiest to make updates, see which updates have been made, understand which assets go where, etc. Review collected by and hosted on G2.com.

After the new update, it is more interface friendly which is great! Review collected by and hosted on G2.com.

Some of the past features of our products for enhanced content did not copy over so there has been a bit of a learning curve, but their customer support is SUPER helpful! Review collected by and hosted on G2.com.

So as a Data Provider, and probably the only one who competes with them on Item Data, what I like most is their ability to not only maintain Data (we push each other), but to capture Content, and explore other opportunities. Review collected by and hosted on G2.com.

As a large Company, Communication CAN suffer, if you are a new Business. But then, that's true of ALL large Companies. Review collected by and hosted on G2.com.

It is relatively easy to use and straightforward. I have been able to with some digging around learn what I need to Review collected by and hosted on G2.com.

Wish there were more resources to understand the platform and easier to use in terms of updating products. It can be quite manual Review collected by and hosted on G2.com.

I am constantly needing assistance with making sure we have the correct imagery/descriptions online. Due to some internal issues, I have to jump through some hoops to make this happen. I truly appreciate how helpful the service team is and how patient they are. :) Review collected by and hosted on G2.com.

At this time, I don't have anything negative to say about Syndigo. I am new to the platform so right now, I'm just trying to get our product images accurately represented online. Review collected by and hosted on G2.com.

The usability and customization on Syndigo are straightforward, especially when there are multiple products needed for EBC. I also enjoy the friendly support team that answers my questions quickly and with detail whenever I submit a ticket. I am happy to receive the same support members because they come to know the help I need for my products. I use Syndigo often for updating my products, as well as adding new ones. I recommend Syndigo! Review collected by and hosted on G2.com.

The only "dislike" is that when the platform interface was recently updated I was unaware and had to figure out where everything was again. It would have been helpful to receive a notice about the change as well as a guide to show where the features are now located. I was able to figure it out myself, but I could see how this may have been difficult to others who are not as tech-savvy. Review collected by and hosted on G2.com.

It has an easy to use interface for our team. Review collected by and hosted on G2.com.

Finding the correct dialogue boxes to populate per customer requirements. Review collected by and hosted on G2.com.

The best features with Syndigo is the unified platform that centers around PIM, Content Syndication and Analytics. Review collected by and hosted on G2.com.

I don't have anything negative to say about Syndigo. Review collected by and hosted on G2.com.