# Sym Reviews **Vendor:** Sym **Category:** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam) **Average Rating:** 4.9/5.0 **Total Reviews:** 4 ## About Sym Sym is a secure access management tool that helps developers secure their production infrastructure & implement just-in-time access. Using Sym's SDKs, native integrations, and Slack app, teams are able to protect their internal tools and databases with Slack-based approvals, automatically grant or revoke access to production, access a complete audit log of who was granted access to what, and create custom approval rules that protect their organization without disrupting their team's workflow. ## Sym Reviews ### 1. Extensible and Efficient Privileged Access Management **Rating:** 5.0/5.0 stars **Reviewed by:** Justin H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Sym?** With Syms platform, the world is your oyster. It has been thoughtfully built out in a way that supports Nx10 number of combinations to bolster your access strategy. A few things that stand out: 1. The solution itself is lightweight within the environment. 2. The flows you can configure are endless, and they already support most integrations you would use today in the modern cloud environment. 3. The team, we regularly engage with the Sym team. They are not only highly technical and knowledgable about the space but act as a multiplier to our team as we vet different capabilities or brainstorm more areas where we can use it. **What do you dislike about Sym?** Not necessarily a negative, but Sym requires dev time and should be treated like an internal product. Once things are up and running for your flows, it's light touch, but getting there can take several iterations. Now I wouldn't call this Syms fault but just a nuance of the IAM space as you use it to connect to different services. **What problems is Sym solving and how is that benefiting you?** Sym is the core component of our Privileged Access Management strategy. It has all the functionality needed to support the smallest to enterprise-level teams. We are not only able to take advantage of just-in-time access to sensitive applications and data but also can monitor internal access, approvals, and workflows. We rely on Sym to manage access to our most sensitive environments and have trust in the platform and team to rest easy knowing our privileged access management solution delivers on all fronts. ### 2. Makes it easy to build approval workflows for just about anything **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Sym?** Perfect for slack-native organizations, the Python SDK makes it easy to add your custom logic where it needs to be custom, while the boilerplate plumbing is hidden, where you don't need to worry about it. **What do you dislike about Sym?** Since Sym makes it easy to glue together lots of different systems (eg Slack, Okta, AWS), when things go wrong, it can be a little difficult to figure out where the problem is. The Sym support team is very helpful with this, though. **What problems is Sym solving and how is that benefiting you?** Sym powers a slack-native approval workflow for elevated access to cloud resources. Users can request & approve access requests, which allows us to craft better least-privelege access policies, without creating toil for engineers. ### 3. Approvals as Code **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Sym?** Sym allows us to create policies and flows via code without the need to learn a new language or navigate a new UI. Sym has helped us with relatively simple flows and more complicated flows, all with the same interface for developers and an audit trail for security. **What do you dislike about Sym?** None! We have yet to have an issue with the product or the company supporting it. **What problems is Sym solving and how is that benefiting you?** Sym allows us to put a simple process around gaining elevated access to systems and tools without requiring much manual work. The model enables users to do what they need to do without being too complicated or creating an unnecessary burdon. ### 4. Just In Time Access made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Sym?** You can configure Sym exactly how best works for you. You can embed Sym in Slack, which reduces friction for people to use it. The team are always keen to listen to feedback and new ideas. **What do you dislike about Sym?** None really. Every time Sym didn't do something we wanted it to do, the Sym team developed it. **What problems is Sym solving and how is that benefiting you?** Provides Just In Time privileged access, thus reducing your attack surface. - [View Sym pricing details and edition comparison](https://www.g2.com/products/sym/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+04%3A12%3A55+-0500&secure%5Bsession_id%5D=4dc9d61c-32b8-485d-81c2-3632b53ca0bf&secure%5Btoken%5D=d3acd0974c03f1bfcc1ab191addb7bb15084e91e46f90cb3f1f25982edd30f3a&format=llm_user) ## Sym Features **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection **Reporting** - Audit log - Reporting ## Top Sym Alternatives - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - 4.5/5.0 (3,774 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,820 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (868 reviews)