What I like most about Swapcard, from a UI and UX perspective, is how the platform manages to be sophisticated without being complex. Everything feels designed to reduce friction and increase meaningful interaction.

The interface is clean, intuitive, and extremely smooth — for attendees, organizers, and exhibitors alike. It’s easy to understand where to click, what to do, and how to move forward, without needing tutorials or a learning curve.

From a UX standpoint, the standout feature is how AI-powered matchmaking is naturally embedded into the experience. Recommendations appear at the right time, with context, and never feel intrusive — turning networking into something organic rather than forced.

Another strong point is the level of customization, which never compromises usability. Even with branding and tailored layouts, navigation remains clear and consistent.

In short, Swapcard delivers an experience that combines clarity, efficiency, and intelligence, allowing users to focus on what truly matters: relevant connections and real value from the event. Review collected by and hosted on G2.com.

What I like least about Swapcard is the occasional technical instability, especially during high-traffic or live moments. Bugs, difficulties editing profiles, and inconsistent performance can interrupt the user experience and create friction at critical times, when reliability is most important. Review collected by and hosted on G2.com.

It is a great interface that helps me find and perform more operations like lead connection. The AI tools help find the right connections across the platform for the tradeshow Review collected by and hosted on G2.com.

Easy drop-down menus make it a little difficult to find the right industry. They are hard to follow and may have been incorrectly loaded. This leads to slower performance within the interface. Review collected by and hosted on G2.com.

I like Swapcard's user-friendly interface. It's easy to use, making it simple to identify new connections and meeting requests, and then connect with them. It's also very easy to configure meetings, and since it's the same platform used across different events, it makes it easy to export and get connected to the connections. Review collected by and hosted on G2.com.

I still think the notification part, it's a bit sloggy. Because sometimes I think I get notified on meetings faster than the platform. So that's one area I think it needs to sync much better than it is being done now. Review collected by and hosted on G2.com.

I like Swapcard for its simplicity. It's a very simple-to-use app, which makes navigation easy. I also appreciate how it unifies the whole team under one roof, allowing everyone to capture leads collectively instead of each creating their own sheet. The real-time scanning and downloading cards as CSV files, along with the ability to capture details and notes, are core functionalities I regularly use. The app effectively consolidates leads and makes notes smoothly, which is important during events. Review collected by and hosted on G2.com.

I think Swapcard can also add a feature to take pictures and save tag pictures to the notes. I think that's one functionality which is not that. So for example, if I'm scanning, I can make a text note, but I can't take a picture with to add as a note. Review collected by and hosted on G2.com.

Swapcard is incredibly user-friendly and intuitive, making it easy for anyone to navigate and manage events efficiently. The Swapcard team is very helpful and responsive, always addressing questions or issues quickly. Additionally, their extensive help guide is a great resource if you ever get stuck or need extra assistance. They offer multiple built-in integrations to streamline your workflow, and their team provides excellent support when working with new integrations. One of the most convenient features is the ability to copy events and settings for annual events, saving time and ensuring consistency year after year. Overall, Swapcard combines ease of use with strong support and flexibility, making it a valuable platform for event management. Review collected by and hosted on G2.com.

This is a very minor issues, but one downside of Swapcard is that you cannot change your background during live sessions, which limits customization options. Additionally, some graphic locations are preset sizes, so formatting can be a bit tricky. Review collected by and hosted on G2.com.

I like the AI networking and matchmaking features of Swapcard. Before using these features, I had to manually search through individual attendee profiles and social media platforms like LinkedIn to find out who was joining, what they do, and whether they were potential prospects. Now, Swapcard does that work for me. It provides the most probable and predictable set of top attendees who are prospects I can approach as a salesperson. Review collected by and hosted on G2.com.

I would prefer if we can get more customization options. For example, as an exhibitor attending an event, I want my top leads to be highlighted in a separate place and potential ones in another. It would be great if it could provide a graph of how many people I connected with and scheduled meetings. Also, I want to connect my Outlook or Candelio calendar to Swapcard. Review collected by and hosted on G2.com.

What I like best about Swapcard is how intuitive and well‑organized the platform is. Managing sessions, exhibitors, and attendees feels effortless, and the interface makes navigation very smooth for both organizers and participants. The networking features are especially valuable—attendees can connect, chat, and schedule meetings in a way that feels natural and engaging. Overall, it’s a platform that simplifies event management while delivering a great user experience Review collected by and hosted on G2.com.

While Swapcard is a strong platform overall, there are a few areas that could be improved. The customization options for the event layout and branding can feel somewhat limited, especially for organizers who want more control over the visual experience. Some backend settings are not as flexible or intuitive as they could be, which occasionally slows down setup. Additionally, certain advanced features require a bit of a learning curve for new users. These aren’t deal‑breakers, but refining these aspects would make the platform even stronger Review collected by and hosted on G2.com.

The app was easy to use and had a nice aesthetic. I've never had any trouble using the app at any PCMA event. I would recommend adding in venue maps (or if there were maps on the app, making them more prominent). Review collected by and hosted on G2.com.

I don't have any dislikes of the app, my neutral rating regarding recommending swapcard is because I have very limited use of the app. Review collected by and hosted on G2.com.

I like that Swapcard is easy to use. It has an automatic editing format, so I don't have to save or worry about drafts—they just get automatically implemented. I also appreciate that it allows me to manage multiple shows and engagements at once. This means I don't have to go onto different platforms, and I can leverage the same content across different activations. Review collected by and hosted on G2.com.

I had issues with the team section of Swapcard. Some of the people who had left the company were still featured, and I wasn't able to disable their accounts. I wish the permissions were a bit more generous for admins. Review collected by and hosted on G2.com.

Easy to use, with many features that fit our event marketing needs. Review collected by and hosted on G2.com.

There is a small lift to get set up and implemented, but other than that, it is easy to use and support is quick to respond. Review collected by and hosted on G2.com.