Swap Commerce Pricing Overview

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Swap Commerce has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Swap Commerce to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

Perceived Cost

$$$$$

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Swap Commerce Pricing Reviews

(2)

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

9/18/2025

"Swap returns - Best in class."

5/5

What do you like best about Swap Commerce?

The swap platform works great. We use is specifically for returns. The returns platform is affordable but feature rich. Specifically for us it allowed us to give customers multiple shipping options as well as a great analytics platform.

Because swap is also a global platform, the team there are incredibly knowledgeable about all things ecommerce.

Integration was easy, adding new carriers is simple, and the number of carriers they integrate with is vast. We've not found one that isn't an easy plug in and play. Review collected by and hosted on G2.com.

What do you dislike about Swap Commerce?

The only thing I dislike is the AI chatbot for issues. While it can solve most issues, it's quite difficult to escalate to a human. Review collected by and hosted on G2.com.

Nicky M.

Head of Customer Support

Mid-Market (51-1000 emp.)

4/15/2025

"Making life easier all round"

4.5/5

What do you like best about Swap Commerce?

Swap is a game-changer for any e-commerce business aiming to improve its returns process... for both customers and staff. The development and account management teams are incredibly helpful and always try to resolve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Swap Commerce?

The system can sometimes be a little challenging for the less tech-savvy customer to use! Review collected by and hosted on G2.com.

What problems is Swap Commerce solving and how is that benefiting you?

Swap Commerce enables quick and automatic processing of customer returns, which considerably improves the CX. The reporting output from Swap is intelligent and useful. The functionality improves all the time, enhancing the customer and retailer experience. For example, the ability to 'up-sell' an exchange to a higher value item and collect payment. Review collected by and hosted on G2.com.