Swap Commerce Features
Global Shipping (4)
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Integration
Allows users to integrate with shopping carts and order fulfillment platforms.
Reporting
Allows users to keep track of all global payments in multiple currencies.
Labels
Provides users with auto generated international labels for shipping and returns
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Returns
Manage returns accross multiple geographical locations.
Payments and Pricing (5)
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Global Tax
Allows users to view and prepay all duties and taxes at checkout.
Currency
Allows users to buy in their local currency and other currencies
Payment Methods
Provides users with a variety of payment methods to complete transactions
Cost
Allows users to track estimated and actual costs such as landed cost.
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Pricing
Provide customizable pricing models and promotional discounts
Global ecommerce management (4)
Compliance
Manage regulatory and corporate compliance for cross-border shipping
Delivery Tracking
Allows users to enhance customs and brokerage handling with delivery tracking
Risk
Allows users to identify various types of risks such as non-compliance or supplier risk.
Documents
Includes template to generate import and export documentation.
Portals (3)
Marketplaces
Include options to create and manage online marketplaces.
Branding
Delivers features for bespoke branded portals in multiple languages
Omnichannel
Provides mutiple online sales channels such as social media
Labels (4)
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Label Printing
Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution.
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Return labels
Provide the ability create and print return labels or email them to customers.
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Bar codes
Provides users with auto-generated bar codes for products
Shipping Labels
Generate or print labels that contain shipping information for packages
Order management (8)
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Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
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Third-Party Integrations
Set up connections to third-party platforms to improve business processes
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Manage orders
Allows users to split, combine and categorize orders for shipping.
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Order Status
Update order statuses automatically once orders are fulfilled
Shipping Services Integration
Integrates with shipping services
Package Tracking
Track the parcel or consignment delivery status
Status Tracking
Track the status over time for a request, process, asset, or transaction
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Carrier and rate management (4)
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Quick rate comparison
Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time.
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Vendor availability
Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL
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Flat rate services
Software detects which flat rate service qualifies with the customers order
Auditing & Claim Filing Services
Inventory management (3)
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Low stock alerts
Software automatically notifies users when inventory is low.
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Automated inventory orders
Users can set an automatic restock when the inventory levels reach a low number.
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Assign suppliers
Users can assign suppliers to certain items, so shipment is quickly initiated
Reports (3)
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Shipment reports
Provides users with a comprehensive report on shipment performance
Inventory reports
Provides users with a comprehensive report on inventory and stock levels.
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Unshipped products
Provides users with a comprehensive overview of which products aren't shipping.
Integrations (4)
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E-Commerce
Integrates into e-commerce and shopping cart solutions
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WMS
Integrates with warehouse management systems
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Accounting Integration
Integrate with a third-party accounting system
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OMS
Integrates with order management systems
Tracking (5)
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Shipping
Tracks transits of returns and replacements
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Inventory
Tracks and updates inventory levels when returns are received or exchanges are shipped
Freight Shipping
Shipping products/goods by land, sea or air
Air Shipping
Ship packages/goods by aircraft
Ground Shipping
Shipping products/goods by land
Transactions (4)
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Exchange
Manages the exchange of one good for another
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Approvals
Creates approval workflows to manage return requests
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Refund
Issues refunds directly to a customers account
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Credit
Applies return credit to a customers account or profile
Additional Functionality (75)
Driver Management
Track all personnel who operate company vehicles
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Resource Management
Process of planning, scheduling and executing the optimal and effective use of human capital across projects
Quality Control
Ensure that quality requirements and standards are met across production processes
Warrant Tracking
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Refund Management
Oversee the process of issuing refunds
Order Tracking
Track orders throughout the fulfillment process
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Inventory Management
Track and manage inventory levels to maintain proper supply
Traceability
Track and document the history, application, or location of an item or activity
Barcoding/RFID
Identify and track items using barcode tags or RFID (radio-frequency identification) tags
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Customer Portal
A website or login for customers to access information
Payment Processing
Accept, record, and reconcile financial transactions
Shipping Management
Manage and track orders being shipped to customers
Repair Management
Arrange for repairs to be performed and track prior repairs to the same item
API
Application programming interface that allows for integration with other systems/databases
Field Reporting
Formal report compiled by onsite personnel
Label Printing
Process of printing custom labels through various methods.
Supply Chain Management
Manage the planning and execution of supply chain activities
Warehouse Management
Manage and track operations and inventory within warehouses
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Refund Opportunity Identification
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Shipping Optimization
Cost Recovery
Refund Opportunity Identification
Third Party Management
The ability to manage shipping audits for third parties such as clients
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automated Claim Filing
Package Analytics
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Exceptions Management
Automated handling of non-compliant EDI transmissions.
Predictive Analytics
Predict future data based on historical data sets
Carrier Invoice Auditing
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Supplier Management
Manage all supplier data and operations
Container Shipping
Shipping products/goods in containers
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Ground Shipping
Shipping products/goods by land
Quotes/Estimates
Generate quotes or estimates for customers
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Import/Export Management
Management of inbound and outbound shipments in the context of international trade
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Bills of Lading
Documents issued by a carrier to acknowledge receipt of cargo for shipment
Customizable Branding
Add customized logos and colors to align with company branding
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
EDI
Transfer of data from one computer system to another
Returns Management
Track and facilitate returns of products sold
Parcel Shipping
Manage and organize the shipping, tracking, and delivery of packages
Air Shipping
Ship packages/goods by aircraft
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Claims Management
Process of submitting and following up on claims with insurance companies
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Transportation Management
Organize and track the physical movement of goods from one location to another
Shipping Management
Manage and track orders being shipped to customers
Shipment Price Calculation
Calculation of shipment price based on size, weight, route, timeframe, and carrier.
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Warehouse Management
Manage and track operations and inventory within warehouses
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Real-Time Updates
Receive system updates as soon as any changes are made
API
Application programming interface that allows for integration with other systems/databases
Purchase Order Management
Create, send, and track purchase orders and their statuses
Inventory Management
Track and manage inventory levels to maintain proper supply
Freight Shipping
Shipping products/goods by land, sea or air
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Ocean Shipping
Transportation of goods/products over long distances using ship
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Multi-Location
Manage and support multiple locations
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows