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Swag Pro (by Swag.com) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

User Insights

Average based on 360 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Swag Pro (by Swag.com) Reviews (360)

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Reviews

Swag Pro (by Swag.com) Reviews (360)

View 1 Video Reviews
4.4
360 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer support and ease of use of Printfection, highlighting how the team is responsive and helpful throughout the swag management process. Many appreciate the platform's ability to streamline gifting and swag distribution, making it a valuable tool for marketing campaigns. However, some users note that shipping costs can be high, which may be a consideration for budget-conscious buyers.

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Very helpful and always reaching out to give tips or offer a call."
4.5/5
What do you like best about Swag Pro (by Swag.com)?

Offering Calendly calls, giving advice on how to make a product look great with our logo, giving substitutions if an item isn't available. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Only thing that gets hard to use is the shipping options (fastest or on or deliver by dates) Review collected by and hosted on G2.com.

Tracey B.
TB
Tracey B.
VP, Marketing
Mid-Market (51-1000 emp.)
"Printfection makes it easy to select, order, inventory, and distribute swag"
5/5
What do you like best about Swag Pro (by Swag.com)?

Printfection makes it easy to select, order, inventory, and distribute swag to customers, partners, prospects, and employees. It handles all the logistics, including shipping, and can be used to create landing pages on which you can offer a selection of swag and confidentially capture mailing addresses for recipients. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

The cost of some promo products is too high. Review collected by and hosted on G2.com.

ND
Natalie D.
Mid-Market (51-1000 emp.)
"First time user of a swag management platform"
4.5/5
What do you like best about Swag Pro (by Swag.com)?

The management platform is clear and easy to use Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Account management response time could be quicker Review collected by and hosted on G2.com.

Amanda L.
AL
Amanda L.
Partner Marketing
Mid-Market (51-1000 emp.)
"Great Staff and Great products!!"
5/5
What do you like best about Swag Pro (by Swag.com)?

Amazing, helpful product manager stuff. They are quick and always doing the most to help their customers. Swag is quality and mockups are always exactly what the final product ends up being. Very helpful! Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

No cons with using printfection at this time. Review collected by and hosted on G2.com.

MG
Madeline G.
Senior Marketing Manager
Mid-Market (51-1000 emp.)
"Global, Remote companies need Printfection"
5/5
What do you like best about Swag Pro (by Swag.com)?

Printfection's Customer Service and Design teams have gone above and beyond to help use with our brand launch. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

I think their pricing model on SKUs could be improved Review collected by and hosted on G2.com.

Alexa B.
AB
Alexa B.
Business Development Representative
Mid-Market (51-1000 emp.)
"Easy file uploads for mass orders, great UI"
5/5
What do you like best about Swag Pro (by Swag.com)?

The file upload and the ease of the product. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

I haven't had any issues thus far. Maybe change the layout for different projects. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A great solution for global delivery"
5/5
What do you like best about Swag Pro (by Swag.com)?

A friendly team that is quick to respond when you have a query. Printfection allows you to provide the same swag to all members of staff on a global scale. Great selection available with good quality items, I honestly can't complain. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

The only thing I feel would be an improvement would be to have more stock available in other entities and not just the US. This would help us avoid the possibility of customs fees shipping from the US globally. However if this would mean we wouldn't be able to provide the same swag for each location this wouldn't work for us also. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Mid-Market (51-1000 emp.)
"Printfection (short term or long term)"
3/5
What do you like best about Swag Pro (by Swag.com)?

I love the campaign and collection options that we are given. It helps to be able to send out a link for someone else to fill out for us rather than manually collecting information. it gives us more time to be creative and prep the backend for when inventory is sent out. It also help to have it when we send out new hire welcome kits! Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

The production time and process definitely isn't my favorite part. As much as I understand why the timeline is that long, it does become counterproductive when we have many events back to back and can't keep up with production time and inventory. I wish there was a faster way. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Great all round service!"
4.5/5
What do you like best about Swag Pro (by Swag.com)?

Having a dedicated team and the selection of high quality apparel. Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Our team just changed and the new team isn't as responsive as the previous one. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy Swag Platform"
5/5
What do you like best about Swag Pro (by Swag.com)?

Communicative customer service team and support. I wasn't sure how to create my designs and they shared best practices, took our team's logo and created amazing swag that we sent out to our team! Review collected by and hosted on G2.com.

What do you dislike about Swag Pro (by Swag.com)?

Takes a long time. Think this isn't necessarily a Printfection problem, but instead a fulfillment issue. Printing and shipping would take minimum of a month to get anything out to my team. Review collected by and hosted on G2.com.

Questions about Swag Pro (by Swag.com)? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Printfection used for?

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Verified User
G2
Verified User
•
Last activity over 6 years ago

What types of branded swag / promotional merchandise can Printfection create?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

Average Discount

7%

Swag Pro (by Swag.com) Comparisons
Swag Pro (by Swag.com) Features
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