--- title: Sutton Reviews meta_title: 'Sutton Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Sutton works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 18 scale: '5' date_modified: '2026-10-17' parent_category: name: ERP url: https://www.g2.com/categories/erp ---

Sutton Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Digit's ease of use and intuitive design to significantly enhance their daily operations and workflow. (11 mentions)
Users appreciate the user-friendly interface of Digit, making it simple and efficient for daily operations. (9 mentions)
Users appreciate the exceptional customer support from Digit, noting their quick communication and genuine care for success. (8 mentions)
Users appreciate the helpfulness of Digit, noting its reliability and excellent customer support for business operations. (8 mentions)
Users praise the exceptional customer service from Digit’s team, ensuring excellent support and responsiveness for their needs. (7 mentions)
Users find the limited functionality of Digit frustrating, lacking essential features and facing frequent challenges. (4 mentions)
Users find a frustrating lack of features in Digit, hindering their workflow and experience. (4 mentions)
Users feel that the integration issues with other services hinder full functionality and workflow customization. (3 mentions)
Users desire limited integrations with Digit, specifically wishing for mobile apps and enhanced service connectivity. (3 mentions)
Users find difficult customization limits their ability to tailor Digit for specific needs, affecting overall satisfaction. (2 mentions)

5 Pros or Advantages of Sutton

5 Cons or Disadvantages of Sutton

Sutton Reviews (18)

Reviews

Sutton Reviews (18)

4.8
18 reviews
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Kyle B.
KB
Kyle B.
COO
Medical Devices
Small-Business (50 or fewer emp.)
"Exciting, Intuitive MRP Platform with Fast UI, Great Integrations, and High-Touch Support"
5/5
What do you like best about Sutton?

Digit is the most exciting MRP platform on the market today. The software feels built from the ground up, and I believe it’s going to be genuinely disruptive to the ERP/MRP ecosystem. They’re building things the right way from the start and moving incredibly quickly.

Their team is very high-touch, responsive, and level-headed. They actively improve the product and deploy new features to meet customer needs, and they’ve created a number of new integrations that help strengthen our overall software stack.

The platform is easy to use and requires minimal training because it’s intuitive, which is rare for this kind of software. We’re also impressed by how fast and responsive the interface is. And compared to the thousands others require, the price is hard to beat.

They have been early to integrating AI and we've been able to use Claude to easily ask questions about our data and gain insights quickly. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

Digit is a newer entry to the space. It may not have the same depth that some other dinosaur platforms have, but they are constantly adding features and we haven't run into a situation where we couldn't do what we needed to with it. Review collected by and hosted on G2.com.

Amanda B.
AB
Amanda B.
Product Manager Consultant
Small-Business (50 or fewer emp.)
"Digit - A True Partner Throughout Our ERP Implementation"
5/5
What do you like best about Sutton?

The level of support and partnership. The Digit team was highly responsive, accessible, and willing to work through challenges with us. They consistently provided guidance, temporary solutions when needed, and a clear path toward long-term improvements. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

Some functionality wasn't available immediately. As with many growing platforms, there were occasional gaps in functionality that required workarounds while enhancements were being developed. However, the team was proactive in providing temporary solutions and communicating future improvements. Review collected by and hosted on G2.com.

Ben P.
BP
Ben P.
Service Delivery Analyst
Small-Business (50 or fewer emp.)
"Digit Streamlines Inventory and Enhances ERP Functionality"
5/5
What do you like best about Sutton?

I love how Digit is our primary ERP system and how it has made inventory management easy with up-to-the-moment checks. I really appreciate that we haven't run into any inventory issues since implementation. I also like that it manages complex builds in production, fitting our business model perfectly, which no other ERP system could handle. The user interface is straightforward and easy to use, which I find important for visibility as an operations manager. I appreciate how quickly Digit's team implements changes and their responsive customer service, which acknowledges our efforts to improve the product. The easy navigation saves me and my team time in our busy day, using Digit as a tool for operations rather than a hurdle. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

There are a few clunky things within quoting that aren't quite finalized, but there is a roadmap to complete those issues. We just need a margin bar in the item as well as a better generated quote form. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
UP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"Phenomenal Inventory Control and Smoother Shipping Schedules"
4/5
What do you like best about Sutton?

Inventory control has been phenomenal for us. Tracking specific pallets and their material quantities is incredibly helpful.

Our ability to create a "Shipping Schedule" with the SO line items helps our pre-production planning move much smoother. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

The quoting process is not quite up to par for our organization. That may be because I am not very familiar with the Digit process, but I feel there are some growth areas required before we transition to only quoting jobs within Digit. Review collected by and hosted on G2.com.

Joshua B.
JB
Joshua B.
Co-Founder
Small-Business (50 or fewer emp.)
"Reliable and backed by an excellent team"
5/5
What do you like best about Sutton?

We’ve been using Digit for about a year and it’s been a game-changer for our operation. We use the software daily and we're always able to rely on it. The software is well-structured and intuitive. It’s reliable and consistent, yet still allows us to tailor it for our business needs.

What really stands out is the team behind it. They’re always quick to communicate and genuinely care about helping us succeed. Since putting this system in place, we’ve been able to focus more on growing the business and less on worrying about data integrity or things slipping through the cracks. It’s been a great experience all around. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

Honestly, not much. Any small challenges we’ve run into were quickly handled by their support team. It’s clear they care about continuously improving and supporting their customers. Review collected by and hosted on G2.com.

RW
Ryan W.
Logistics Specialist
Small-Business (50 or fewer emp.)
"Intuitive Design and Fast, Helpful Support"
5/5
What do you like best about Sutton?

In the few months I've been using Digit, I'm impressed with the intuitive design. And whenever we do run into a roadblock, the Digit team is quick to respond and resolve the issue. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

Being a relatively new software, not all of the kinks have been worked out. Review collected by and hosted on G2.com.

Ricardo M.
RM
Ricardo M.
Co-Founder & Managing Director
Small-Business (50 or fewer emp.)
"Brilliant ERP"
5/5
What do you like best about Sutton?

Digit has been instrumental in the setup and management of our workshop inventory and purchasing over the past year. The team has always been helpful and communicative, responding quickly to requests and checking in to ensure everything was running smoothly. Our entire system has become much more streamlined thanks to both the software itself and the brilliant team behind it. It’s intuitive, clear, and packed with clever features that are rarely found in other ERPs. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

The software is comprehensive and well thought through, though the integration with manufacturing systems and the ability to customise particular workflows is still at an early stage. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Six Months In: Seamless Integration and Support"
4/5
What do you like best about Sutton?

WIt has been a very smooth transition for our team, the interface is clean and intuitive, training each employee to use it is simple and straight-forward, and their support team has made themselves very available to us when we need to report a bug, request s change, etc. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

Customizations are software-wide, so any requests for changes to the UI have to account for all customers' experiences before a change can be made for your custom Digit experience. Review collected by and hosted on G2.com.

BJ
Benjamin J.
Owner
Small-Business (50 or fewer emp.)
"Robust Software, Great Team"
5/5
What do you like best about Sutton?

We have been using Digit for close to a year now. Moving from taped-together spreadsheets to a more responsive, communicative, modern ERP has allowed for strides in productivity we had not expected. The team at Digit is highly responsive, and has been extremely helpful through the onboarding and extended implementation stages. I have nothing but good things to say about the product and team at Digit. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

They are still continuously adding features - which is great for functionality Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Inventory and Production Management made easy and visible"
5/5
What do you like best about Sutton?

Digit has been an awesome addition to our daily workflow. We are now able to track production all the way from supply chain through the manufacturing process, and then to when a product ships. No more bouncing back and forth between dozens of spreadsheets! Our operators find digit easy to use and quick to learn. Digit has amazing people behind the brand who offer next level customer support. Our team uses Digit all day, every day, and it's become an extension of our business. Review collected by and hosted on G2.com.

What do you dislike about Sutton?

Some data entry can be repetitive. I hope that in the future, more is automated, and I know that they are always growing! Review collected by and hosted on G2.com.