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Compare SurveyMonkey and SurveySensum 
Featured Products
At a Glance
Market Segments
Small-Business (36.3% of reviews)
Small-Business (57.6% of reviews)
Entry-Level Pricing
Contact Us
$3,600.00 Per Year
SurveyMonkey
Star Rating
(23,331)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSurveySensum
Star Rating
(35)4.6 out of 5
Market Segments
Small-Business (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$3,600.00 Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurveySensum. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could implement a global survey in just a few days.
- According to verified reviews, SurveySensum shines with its AI-based text analytics feature, which helps users identify trends in open-ended feedback without manual effort. This capability is highlighted as a game-changer for many users, making it easier to derive insights from qualitative data.
- Users say that SurveyMonkey's extensive library of over 500 expert-written templates enhances the survey creation process, allowing for scientifically sound data collection. This feature is particularly praised for its ease of use, making it accessible for users of all skill levels.
- Reviewers mention that while SurveySensum offers a smooth analytics dashboard and quick survey setup, its overall market presence is limited, with significantly fewer reviews compared to SurveyMonkey. This raises questions about the breadth of user experiences and support.
- G2 reviewers highlight the quality of support provided by SurveySensum, with many users noting the helpfulness of their customer support team. This aspect is often cited as a deciding factor for users choosing SurveySensum over competitors, emphasizing the importance of responsive assistance.
- According to recent user feedback, SurveyMonkey's implementation process is praised for its simplicity, with users reporting that they can generate professionally structured surveys from a single text prompt in under a minute. This efficiency is a key advantage for those needing to gather data quickly.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
SurveySensum
Starter CX
$3,600.00
Per Year
- Up to 12,000 responses/year
- Unlimited users
- SensAI Questionnaire – Create surveys with one prompt
Free Trial
SurveyMonkey
Free Trial is available
SurveySensum
Free Trial is available
Ratings
Meets Requirements
9.0
20,512
9.3
23
Ease of Use
9.2
20,624
9.3
23
Ease of Setup
9.0
7,961
9.3
16
Ease of Admin
8.9
7,602
8.6
12
Quality of Support
8.6
14,549
9.8
22
Has the product been a good partner in doing business?
8.8
6,651
9.5
11
Product Direction (% positive)
7.7
20,074
9.4
18
Features by Category
Feedback Management
7.7
147
Not enough data
8.1
144
Not enough data
8.0
145
Not enough data
Feedback Analysis
8.1
142
Not enough data
7.9
142
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
143
Not enough data
9.0
150
Not enough data
7.8
138
Not enough data
7.7
137
Not enough data
Generative AI
7.3
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1410
9.8
10
8.9
1409
9.6
9
8.6
1334
9.3
10
8.8
1375
9.3
9
Survey Customization
8.5
1152
8.7
9
8.2
1187
9.4
9
8.1
1075
9.0
8
8.1
903
8.1
8
Survey Insights
8.6
1339
9.5
10
8.0
932
8.5
8
8.5
1247
9.6
9
8.4
1134
9.3
9
Agentic AI - Survey
7.6
149
Not enough data
7.7
148
Not enough data
8.0
151
Not enough data
Customization
8.6
209
Not enough data
8.3
194
Not enough data
8.7
214
Not enough data
8.6
225
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and SurveySensum are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
SurveySensum has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveySensum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
15.2%
Health, Wellness and Fitness
15.2%
Computer Software
9.1%
Professional Training & Coaching
6.1%
Marketing and Advertising
6.1%
Other
48.5%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
SurveySensum has no discussions with answers
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