# SumUp Reviews **Vendor:** SumUp.com **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 3.7/5.0 **Total Reviews:** 5 ## About SumUp SumUp gives you everything you need to simplify your business operations. From tools to take payments, manage your money and run your business SumUp delivers tools for every type of business. SumUp enables all types of businesses to take payments, from contactless tap, chip, and card-not-present payments when merchants just need to key in card details. The SumUp Plus, Solo and Terminal card readers make it easy for you to take payments on the go. POS Lite & SumUp POS give small businesses the tools to run their business from inventory management, customer directories, loyalty, marketing and more. All with clear, transparent all-in-one pricing making it easy for you to know your bottom line. SumUp Connect is the best-in-class marketing and loyalty product. Giving small business owners the ability to drive more repeat business, increase average tickets, and build long-lasting relationships with their customers. Looking to switch to SumUp but not sure where to start? You can move from your current provider to SumUp in just a few easy steps. ## SumUp Pros & Cons **What users like:** - Users value the **swift and easy payment process** of SumUp, appreciating its friendly interface and fast POS functionality. (2 reviews) - Ease of Use (1 reviews) - Users love the **POS functionality and speed** of SumUp, appreciating its friendly interface for easier transactions. (1 reviews) - Payment Convenience (1 reviews) - Payment Processing (1 reviews) - Users appreciate the **friendly interface** of SumUp, highlighting its POS functionality and impressive speed. (1 reviews) **What users dislike:** - Poor Customer Support (1 reviews) ## SumUp Reviews ### 1. business interest **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about SumUp?** POS functionality and speed. Friendly interface **What do you dislike about SumUp?** Added services for merchants still in evolution **What problems is SumUp solving and how is that benefiting you?** pay from anywhere without access to an app ### 2. A must for business! **Rating:** 5.0/5.0 stars **Reviewed by:** Johan M. | Coach, facilitator, trainer, founder, owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about SumUp?** It is easy, practical, and have no hidden costs. **What do you dislike about SumUp?** I could not find any integrated calendar based booking application. **What problems is SumUp solving and how is that benefiting you?** Sumup made it possible for me to send my coaching clients a LINK FOR PAYMENT per email, Telegram, Whatsapp, Messenger, Signal or SMS after each session. I did not have to set up a shop! ### 3. The POS for payment **Rating:** 4.5/5.0 stars **Reviewed by:** Giacomo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about SumUp?** They have excellent assistance, it is free and finally the percentage withheld is very low compared to other competitors. **What do you dislike about SumUp?** Unfortunately it is not found in all European member States. It would be the best online service for electronic payments. **Recommendations to others considering SumUp:** Ideal for small and medium-sized businesses and freelancers and also for street vendors. Just connect with a simple smartphone. **What problems is SumUp solving and how is that benefiting you?** I think they should open a branch for each European nation and give the option of not self-billing the transaction. ### 4. Good for startups and smaller businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about SumUp?** Useful tool for taking payments by card. Easy to use and reasonably priced. **What do you dislike about SumUp?** Struggling to get signal using 3G connection. Hard to get support. **What problems is SumUp solving and how is that benefiting you?** Taking card payments at the retail side of business ### 5. Does the job but very slowly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about SumUp?** It's cheap. It's easy to set up. It's handy. **What do you dislike about SumUp?** It doesn't connect very well. Difficult to find connection. Hard to find support. **What problems is SumUp solving and how is that benefiting you?** It deals with card payments at the retail side of business. ## SumUp Discussions - [Is SumUp the same as square?](https://www.g2.com/discussions/sumup-is-sumup-the-same-as-square) - [Is SumUp the same as square?](https://www.g2.com/discussions/is-sumup-the-same-as-square) - [What network does SumUp use?](https://www.g2.com/discussions/what-network-does-sumup-use) - [What do SumUp take?](https://www.g2.com/discussions/what-do-sumup-take) - [What is SumUp used for?](https://www.g2.com/discussions/what-is-sumup-used-for) - [View SumUp pricing details and edition comparison](https://www.g2.com/products/sumup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A30%3A53+-0500&secure%5Bsession_id%5D=e7f7faad-cb53-4e40-aa3e-bcdd62d7706d&secure%5Btoken%5D=c209cb22659a9a480ed360cf8520d15919cbe870fbc1b290aef32f09236b2ee4&format=llm_user) ## SumUp Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Log/Shift Notes - Staff Scheduling - Floor Plans **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Analytics** - Sales Tracking - Guest Counts - End of Day Reports ## Top SumUp Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (352 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (350 reviews)