--- title: SumUp Reviews meta_title: 'SumUp Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how SumUp works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 23 scale: '5' date_modified: '2026-07-17' parent_category: name: POS url: https://www.g2.com/categories/pos --- # SumUp Reviews **Vendor:** SumUp.com **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.6/5.0 **Total Reviews:** 23 ## About SumUp SumUp gives you everything you need to simplify your business operations. From tools to take payments, manage your money and run your business SumUp delivers tools for every type of business. SumUp enables all types of businesses to take payments, from contactless tap, chip, and card-not-present payments when merchants just need to key in card details. The SumUp Plus, Solo and Terminal card readers make it easy for you to take payments on the go. POS Lite & SumUp POS give small businesses the tools to run their business from inventory management, customer directories, loyalty, marketing and more. All with clear, transparent all-in-one pricing making it easy for you to know your bottom line. SumUp Connect is the best-in-class marketing and loyalty product. Giving small business owners the ability to drive more repeat business, increase average tickets, and build long-lasting relationships with their customers. Looking to switch to SumUp but not sure where to start? You can move from your current provider to SumUp in just a few easy steps. ## SumUp Pros & Cons **What users like:** - Users praise the **swift and easy payment process** of SumUp, appreciating its seamless transaction experience. (2 reviews) - Users commend the **ease of use** of SumUp, noting that the payment process is swift and seamless. (1 reviews) - Users love the **POS functionality and speed** of SumUp, complemented by its friendly interface for easy navigation. (1 reviews) - Users appreciate the **swift and easy payment process** of SumUp, enhancing their overall transaction experience. (1 reviews) - Users enjoy the **swift and easy payment processing** of SumUp, highlighting its seamless and uninterrupted experience. (1 reviews) - Users appreciate the **friendly interface** of SumUp, highlighting its POS functionality and impressive speed. (1 reviews) **What users dislike:** - Users experience **poor customer support** , finding it difficult to resolve issues quickly and effectively. (1 reviews) ## SumUp Reviews ### 1. Seamless Integration and Powerful Rewards System **Rating:** 5.0/5.0 stars **Reviewed by:** Shoayb N. | owner/operator, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I like that SumUp fully integrates everything throughout the system, including POS and the credit card processor. It's nice to have this integration, especially with the rewards program that operates on autopilot. The actual setup wasn't difficult, making it a simple, easy process. The system also makes ordering easier with available projections. I love their whole system, and it's the best system I've used so far, definitely giving it a 10 out of 10. **What do you dislike about SumUp?** The fact that it's all running off of Wi-Fi, occasionally, the credit card processor doesn't work. It'll disconnect here and there, but that's just minor and kind of infrequent. Most of the time, it pulls through just fine. But every now and again, it just kinda acts up. That would probably be the only thing that doesn't really work all that well. Everything else functions very smoothly. I would say there would be some back office inventory management tools that could be a little bit more helpful or, you know, make it a little easier. **What problems is SumUp solving and how is that benefiting you?** I use SumUp for everything in my store, like retail POS, inventory, and reports. The rewards program is integrated, which was hard to find elsewhere. It even runs on autopilot, making customer rewards easy and seamless, enhancing overall efficiency. ### 2. SumUp Lets Us Sell Anywhere with Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Stoneybrook F. | Executive Administrator & Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** We’re a small farm market that sells artisan baked goods and handcrafted items, and we’re proud to support our local farm community. SumUp makes it possible for us to bring our goods to where the people are. We can head to local farm markets without worrying, because SumUp has been a trusted partner for us. **What do you dislike about SumUp?** The unit we have is a bit clunky when it comes to figuring out tax. We found out later than we should have that it takes the tax out of the amount we type in, rather than adding it on to the customer’s total. Because of that, we still need to keep a calculator handy, and it can slow things down a little. **What problems is SumUp solving and how is that benefiting you?** Our operation is able to participate more within the community and not stay in a static location. ### 3. SumUp Was a Game-Changer: No lost sales! Fast, Secure Card Payments. **Rating:** 5.0/5.0 stars **Reviewed by:** Deinilys T. | Artist- artisan, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** No lost sales! Never miss a sale again! Cash and ATH Móvil in Puerto Rico are great, but adding the SumUp was a total game-changer for my business. Now, my customers can pay quickly and securely with any credit or debit card. No more missed opportunities or turning customers away just smooth, easy checkout. SumUp makes all the difference. **What do you dislike about SumUp?** Phone support can be a bit slow at times, but thankfully I haven’t needed to reach out very often. **What problems is SumUp solving and how is that benefiting you?** I absolutely love the latest update! Showing the estimated earnings with the fee already deducted is a real game-changer. Now I can see exactly what I’m actually making in real time, without having to wait until payout day to find out. ### 4. Lightweight, Versatile Payment Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Keyanah A. | Senior Enrollment / Eligibility Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I love the fact that SumUp offers a variety of ways to pay, like Tap and Apple Pay, which makes payment processing easy for my customers. Some of my customers appreciate that they can insert their cards. I also love the receipt options, whether it's printing, texting, or emailing the receipt to customers. What I love most is not needing to use my hot spot, and the device being very lightweight and versatile. I can use the handheld device or take out the little device from the charger. It's cool that the Internet connection is embedded, saving me from extra hotspot charges. It easily fits in one hand, making it convenient for me, especially when working outside the mall. **What do you dislike about SumUp?** I don't think there's a big area that needs improvement with SumUp. The only thing is some of our elderly customers don't have chips on their cards, so they'd prefer a swipe option. It would be cool if SumUp could add a swipe feature on the device itself. **What problems is SumUp solving and how is that benefiting you?** I love that SumUp offers multiple payment options like Tap and Apple Pay, making it easy for my customers. It's great that I can provide receipts via text or email, and I appreciate not needing to use my hotspot due to its automatic internet connection. ### 5. Instant payouts and real-time inventory tracking—Sumup makes selling easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dime S. | Owner/ Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** As a consignor with Sumup, I get my sales money instantly, instead of waiting for a check from my Consignee. I get to see my inventory and sales movement instantly. Very easy to use and drives me more sales compared to only accepting cash or other modes of digital payments. I also love the option to send the receipt through a text or email **What do you dislike about SumUp?** Manually choosing the tax rate ( I consign with different cities with different tax rate). A lot of times, the tax rate is mistakenly selected and I have to cover the difference when making my tax **What problems is SumUp solving and how is that benefiting you?** none. no problems so far ### 6. Rock and Roll with Quick Setup, User-Friendly Interface, and Fast, Secure Transactions! **Rating:** 4.5/5.0 stars **Reviewed by:** Jay W. | Director, Application Dev Ops & Project Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** The setup was quick and easy, and the interface is very user-friendly. Transactions are fast and secure, giving me peace of mind and saving valuable time. Their customer support is responsive and helpful whenever I have questions. Overall, it’s a reliable and efficient solution that helps my business run smoothly! **What do you dislike about SumUp?** My only complaint is that you can't use one hand-held device on two phones at the same time. **What problems is SumUp solving and how is that benefiting you?** I'm a very small business and SumUp has been a game changer. I was up and accepting payments within days of signing up and as soon as I got my terminal I was fully rockin' n rollin'! ### 7. I'm a personal private chef caterer event planner **Rating:** 5.0/5.0 stars **Reviewed by:** Randell S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I love the SumUp app and card service. Having the merchant card service device allows me to never lose a sale. I'm able to charge for my food and drinks on a daily or weekly basis and send receipts to my clients. I can process payments and get my funds in two business days. I don't have to pay any monthly fees, as I bought the card machine outright. I love that I can reach someone anytime to assist me with any problems and get it resolved in a timely fashion. **What do you dislike about SumUp?** Could use a little loan assistance as a small business merchant client at the moment. **What problems is SumUp solving and how is that benefiting you?** With SumUp, I never lose a sale, can process payments, get funds in two days, and send receipts. It suits my food and drinks business, and buying the card machine outright saves on monthly fees. ### 8. Easy Setup and Low Fees Make SumUp a Win for My Art Business **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah Q. | Professional Christian Artist, Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** SumUp is an easy platform that was easy to set up when I first started my art business as well as the card reader. The transaction fees were lower than other platforms which was and still is definitely a huge plus. **What do you dislike about SumUp?** The only downside that SumUp has is that there is no way to integrate my inventory into my online store. **What problems is SumUp solving and how is that benefiting you?** The app is always updated so that is a big convenience when I am selling my artwork at outdoor markets. ### 9. Effortless Transactions, Quick Payouts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I like the easy transaction process and the next day payout. Being able to access your money quickly soon after the transaction is made is great. Offering multiple payment methods, especially for a salon and customers who don't carry cash, is a big plus for my business. It allows customers to use their phones to pay effortlessly. The initial setup of SumUp was pretty easy; once I connected my EIN and my bank account, everything was effortless. **What do you dislike about SumUp?** I don't particularly care that the SumUp cutoff time is approximately 5PM eastern time. Most of my clients come in after work, so the payments wouldn't be processed until the next day, and then it'll be paid out the day after that. It's a longer period to wait for receiving and having access to the funds. **What problems is SumUp solving and how is that benefiting you?** SumUp solved the problem of customers not carrying cash by allowing TapPay or Apple Pay with cards. I like the easy transaction process, next-day payout, and multiple payment methods, which benefits my salon by accommodating customers effortlessly. ### 10. Easy to Use, Reliable, and Fair Processing Fees **Rating:** 4.5/5.0 stars **Reviewed by:** Emily - La Cegua Botanicals LLC . | Owner, operator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I find it very easy to use and reliable. It keeps a good charge, doesn’t charge too much for a processing fee, and has been consistently helpful whenever I’ve had a problem. **What do you dislike about SumUp?** I don’t like that I can’t connect it to my Wix website as a payment plan. **What problems is SumUp solving and how is that benefiting you?** I am better able to keep/check inventory at farmers markets and vendor pop ups due to the integrated stock feature of the software. ### 11. Inexpensive and Incredibly Simple to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila P. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** At the time it was inexpensive and so simple to use **What do you dislike about SumUp?** When sending an invoice, it took to long to get paid, and it did not honor the next day in your account **What problems is SumUp solving and how is that benefiting you?** I do not have an EIN number because I am just a artist, not a brick in mortar, so I think you are making it harder for the small artisans to use this, we will see ### 12. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Mariela d. | Fiber Fashion Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about SumUp?** Is easy to use and provides all the important information to manage my sales. **What do you dislike about SumUp?** I will like for the inventory feature to be more complete and easier to use. **What problems is SumUp solving and how is that benefiting you?** It gives an opportunity to buy to people that don't have cash on them. Where I expose my products most of the people like to pay with their phones so it helps me not to lose those sales. ### 13. Cheap, Simple Transactions with SumUp **Rating:** 5.0/5.0 stars **Reviewed by:** River S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I love SumUp because the transactions are so cheap and simple to use, and it only takes two taps. Using Apple Pay is also handy. The initial setup was incredibly easy; we just plugged and played. **What do you dislike about SumUp?** I have a problem with the screen being lopsided. Also, it would be great if the SumUp reader had a way to insert the card from the guest view, making it more visible for customers to dip their chip in. **What problems is SumUp solving and how is that benefiting you?** I use SumUp for its cheap, simple transactions and Apple Pay support. It's easy to set up with a quick plug-and-play. ### 14. SumUp Makes Payment Processing and Booking Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Prisgeil N. | Nail Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** Sumup is one of the easiest app for payment processing and booking! **What do you dislike about SumUp?** The only thing I would change is the steps to get to the booking option or calendar. A shortcut in the main menu would be nice **What problems is SumUp solving and how is that benefiting you?** I like having everything I need for my business in just one app ### 15. SumUp making it easy for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Monica S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I love how easy it is to create an invoice and use the POS system. Very user friendly **What do you dislike about SumUp?** If I could improve anything about SumUp, it would be the payout turnaround time. **What problems is SumUp solving and how is that benefiting you?** Error notification is automatically troubleshot and resolved without taking any of my time ### 16. Easy Setup, Fair Pricing, and No Hidden Fees with SumUp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I liked how easy it was to set up, the reasonable price of the equipment, and the fact that there are no hidden costs or monthly payments. **What do you dislike about SumUp?** There’s nothing I don’t like about SumUp; I’m completely satisfied with it. **What problems is SumUp solving and how is that benefiting you?** It helps attract more customers by offering different forms of payment. Not everyone carries cash these days, so having the ability to use their preferred payment method is awesome. ### 17. Easy to Use with Real-Time Reporting and Helpful Summary Emails **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara B. | Artist, Owner and Chief Creative Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** Easy to use, real time reporting, and always helpful summary emails. **What do you dislike about SumUp?** Was used to a different system that allowed customized reporting- sum up does not **What problems is SumUp solving and how is that benefiting you?** No current problems ### 18. Affordable and User-Friendly, Needs Better Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Michael T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about SumUp?** I like SumUp for its cost and ease of use. The initial setup was very easy, and I appreciate that. I use features like tap, insert, and swipe for processing credit card payments, which are valuable for my business. **What do you dislike about SumUp?** Customer service **What problems is SumUp solving and how is that benefiting you?** I use SumUp for credit card payments. I like its cost and ease of use. ### 19. business interest **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about SumUp?** POS functionality and speed. Friendly interface **What do you dislike about SumUp?** Added services for merchants still in evolution **What problems is SumUp solving and how is that benefiting you?** pay from anywhere without access to an app ### 20. A must for business! **Rating:** 5.0/5.0 stars **Reviewed by:** Johan M. | Coach, facilitator, trainer, founder, owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about SumUp?** It is easy, practical, and have no hidden costs. **What do you dislike about SumUp?** I could not find any integrated calendar based booking application. **What problems is SumUp solving and how is that benefiting you?** Sumup made it possible for me to send my coaching clients a LINK FOR PAYMENT per email, Telegram, Whatsapp, Messenger, Signal or SMS after each session. I did not have to set up a shop! ### 21. The POS for payment **Rating:** 4.5/5.0 stars **Reviewed by:** Giacomo B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2020 **What do you like best about SumUp?** They have excellent assistance, it is free and finally the percentage withheld is very low compared to other competitors. **What do you dislike about SumUp?** Unfortunately it is not found in all European member States. It would be the best online service for electronic payments. **Recommendations to others considering SumUp:** Ideal for small and medium-sized businesses and freelancers and also for street vendors. Just connect with a simple smartphone. **What problems is SumUp solving and how is that benefiting you?** I think they should open a branch for each European nation and give the option of not self-billing the transaction. ### 22. Good for startups and smaller businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **What do you like best about SumUp?** Useful tool for taking payments by card. Easy to use and reasonably priced. **What do you dislike about SumUp?** Struggling to get signal using 3G connection. Hard to get support. **What problems is SumUp solving and how is that benefiting you?** Taking card payments at the retail side of business ### 23. Does the job but very slowly **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2019 **What do you like best about SumUp?** It's cheap. It's easy to set up. It's handy. **What do you dislike about SumUp?** It doesn't connect very well. Difficult to find connection. Hard to find support. **What problems is SumUp solving and how is that benefiting you?** It deals with card payments at the retail side of business. ## SumUp Discussions - [Is SumUp the same as square?](https://www.g2.com/discussions/sumup-is-sumup-the-same-as-square) - [Is SumUp the same as square?](https://www.g2.com/discussions/is-sumup-the-same-as-square) - [What network does SumUp use?](https://www.g2.com/discussions/what-network-does-sumup-use) - [What do SumUp take?](https://www.g2.com/discussions/what-do-sumup-take) - [What is SumUp used for?](https://www.g2.com/discussions/what-is-sumup-used-for) - [View SumUp pricing details and edition comparison](https://www.g2.com/products/sumup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+03%3A33%3A45+-0500&secure%5Bsession_id%5D=ef0c3227-f259-49db-a76a-79eadeb66b3c&secure%5Btoken%5D=b448ebc7883d8a3dc990d7c42b507cc3c9369acd9031407eee403fefb9f408d3&format=llm_user) ## SumUp Integrations - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## SumUp Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Log/Shift Notes - Staff Scheduling - Floor Plans **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Analytics** - Sales Tracking - Guest Counts - End of Day Reports ## Top SumUp Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews)