I like the brilliant and centralized log management capabilities from the software and this happens both on hybrid and cloud environments

The program issues robust and real time monitoring reports, helping to effectively identify an issue

The search abilities from Sumo Logic is outstanding and this helps in investigation and troubleshooting

The dashboard issues visuals that are helpful with operational insights that are manageable

The integration the tool gives with other cloud based systems including security systems is brilliant

Sumo Logic is resourceful in both security monitoring and observability, and this happens in one place Review collected by and hosted on G2.com.

Sumo Logic has resourceful query language and this takes time for new users

The program feels expensive, more so when data ingestion keeps growing Review collected by and hosted on G2.com.

As a solution architect, what impressed me most was MoBot. Having an AI-guided assistant that helps you navigate observability and security workflows, write queries, and even refine them with suggestions and nice UI experience, That's a game changer, especially for someone who's still getting comfortable with complex log queries. Review collected by and hosted on G2.com.

While Sumo Logic is incredibly powerful, it can feel overwhelming when you first get started. There's just so much to take in metrics, logs, Cloud SIEM, automation, MoBot, and without proper training, it's easy to feel lost navigating the platform Review collected by and hosted on G2.com.

I appreciate Sumo Logic for solving scalability for different logging sources and naturalization of data. I find the ability to monitor our applications for secure performance concerns particularly useful. Troubleshooting applications is easier with the ability to look through data across multiple sources and correlate that data quickly, which is critical for us. I also value the security aspect, as it helps us put a security lens on our data analysis. Additionally, I appreciate how the application monitoring ensures we can parse data and correlate it with our existing log data. The initial setup of Sumo Logic was extremely easy, which is a big plus. Review collected by and hosted on G2.com.

I feel like the application monitoring is not quite up to current industry standards. A modern UI redesign would help considerably. Review collected by and hosted on G2.com.

There has been lots of improvements since I wrote this review,

UI changes - its still optional like you can have a experience with new UI, but I still prefer old UI though.

AI Query - Like there is a bit learning curve to learn about how to query, now we can use a query agent to translate natural-language questions into search query. Review collected by and hosted on G2.com.

There are bunch of ways you can save money like Frex Pricing or Assigning data to infrequent/frequent tires,. etc, based on your use cases. But its still bit pricey. Review collected by and hosted on G2.com.

One of Sumo’s strongest suits is its ability to ingest and normalize data from almost any source—AWS, Azure, GCP, or on-prem—into a single “pane of glass.” The query language is incredibly robust, and I use it every day for debugging. Review collected by and hosted on G2.com.

If you aren’t familiar with their specific syntax, it can take some time to become proficient. I’d suggest improving the “out-of-the-box” query builders to make it easier to get started. Also, when running complex queries over large time ranges (for example, 7+ days), the UI can sometimes feel sluggish or even time out. Review collected by and hosted on G2.com.

The platform remains incredibly powerful yet accessible. The ease of use in terms of getting data in and the speed of the query language are top-tier. I appreciate how quickly you can go from a raw log to a meaningful visualization. The pre-built dashboards and the App Catalog make it easy to get immediate value without having to build everything from scratch. It feels like a platform built for engineers who need answers fast, not just a storage bin for data Review collected by and hosted on G2.com.

The new UI is a significant pain point. Specifically, the removal of the internal tabbing system has disrupted my workflow. In the old UI, I could manage multiple searches and dashboards within one browser window effortlessly. The new "browser-native" tab approach feels cluttered and makes it much harder to pivot between concurrent investigations without losing my place. Additionally, the navigation in the new UI feels more "click-heavy" and less intuitive for those of us who grew used to the classic layout. Review collected by and hosted on G2.com.

One of the things I like most is how it lets me run quick, real-time data searches. It’s excellent because it saves me a huge amount of work time, without so many problems or errors. Review collected by and hosted on G2.com.

What doesn’t convince me are the tabular reports. They’re not intuitive at all, which is frustrating because when you need to review something quickly, you end up getting tangled up and wasting time. An improvement in that area would be great. Review collected by and hosted on G2.com.

Sumo Logic has been very helpful for collecting and retaining logs that we use as audit evidence. It makes it straightforward to centralize logs from multiple systems and then quickly search across them when we need to demonstrate activity for compliance or security reviews. The search functionality is both powerful and flexible, which is especially useful when we’re trying to pinpoint specific events across large volumes of logs. I also appreciate that it integrates well with many cloud services, making it easier to bring everything together in one place. Review collected by and hosted on G2.com.

The learning curve for building queries and dashboards can feel a bit steep, especially for new users who aren’t familiar with the query language. Some workflows also take a few extra steps compared to other tools, and troubleshooting ingestion issues can sometimes be time-consuming. Review collected by and hosted on G2.com.

It’s been a very easy tool to use. I really like how it can identify any problems or threats in real time, and how you can fix them instantly without having to go through previous issues. Review collected by and hosted on G2.com.

I think it’s quite expensive for small businesses. Also, I’ve occasionally run into limitations with certain data. Review collected by and hosted on G2.com.

Sumo is our first line of defense and insight. The best time is its deep error logging reporting mechanism with real time traces. It has proven to be a worthy alerting tool helping in detecting in issue before users escalate. The error logs gives meaningful insights in bug reporting. Review collected by and hosted on G2.com.

The UX feels clunky to me, also for a beginner can be difficult to get hold of things quickly. The queries differs from standard SQL hence requiring little extra efforts. Review collected by and hosted on G2.com.