sterloCare Features

Survey Management (4)

Brand Design Consistency: Creates feedback forms that are consistent with the design of the site.
Survey Deployment: Supports the creation and deployment of different survey types on different channels or devices.
Feedback Collection: Solicits, captures, and centralizes feedback from both structured and unstructured sources.
Device Responsiveness: Allows designs to adapt automatically to the device that users access the survey or software.

Patient Case Management: Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share.
Referrals Management: Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities.
Records Management: Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles.

Dashboards & Reporting: Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc.
Team Management: Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction.
Secure Communications: Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel.
Patient Experience Management: Provides organizations with the tools to optimize patient experience efforts

Design Controls: Ensures that the product development process stays on track and continues to meet both user and vendor needs
Audit Management: Prepares for, plans, manages, schedules, and conducts internal and external audits
Supplier Network Management: Connects suppliers with product developers with consumers
Risk Management: Reviews, identifies, and assesses sources of risk in research and development

Analytics & Reporting: Collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports
Real-time Collaboration: Enables real-time collaboration like automated notifications and rich editing and commenting capabilities to minimize miscommunication
Document Control: Automates, centralizes, and archives documents and forms to create a single source of truth
Quality Processes: Automates and manages processes like CAPA (Corrective and Preventive Action) to monitor quality and complaints and promote transparency

Workflow Management: Enhances clinical workflows
Interoperability: Integrates with existing medical practice solutions
Digital Intake Forms: Provides digitized intake forms both for patient and physician use
Engagement Measuring: Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management: Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration: Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.

Online Presence Management: Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management: Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal: Facilitates and enables patient access to their personal health information and data.
Patient Communications: Streamlines the delivery of messaging between health care professional and patient.
Integration with Wearables: Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits.