--- title: Stay AI Reviews meta\_title: 'Stay AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Stay AI works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 9 scale: '5' date\_modified: '2026-07-17' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Stay AI Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users rave about the **top-notch features and customer service** of Stay AI, enhancing their Shopify experience significantly. [(2 mentions)](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1936406&qs=pros-and-cons#reviews) Users value the **exceptional subscription management** provided by Stay AI, highlighting teamwork and constant innovation for growth. [(2 mentions)](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1035433&qs=pros-and-cons#reviews) Users commend Stay AI for their **excellent customer support** , enhancing user experience and maximizing operational benefits. [(1 mentions)](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1936408&qs=pros-and-cons#reviews) Users highlight the **great customer support** from Stay AI's CSM team, noting their helpfulness in brand assistance. [(1 mentions)](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1035446&qs=pros-and-cons#reviews) Users appreciate the **intuitive and user-friendly platform** of Stay AI, making operations efficient and hassle-free. [(1 mentions)](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1936415&qs=pros-and-cons#reviews) Users find the **reporting issues** in Stay AI frustrating, as the features lack clarity and usefulness. [(1 mentions)](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=2428334&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Stay AI ##### 1. Features Users rave about the **top-notch features and customer service** of Stay AI, enhancing their Shopify experience significantly. [ See 2 mentions ](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1936406&qs=pros-and-cons#reviews) See Related User Reviews JN Juan N. Small-Business (50 or fewer emp.) 5.0/5 "So glad we found Stay Ai!" What do you like about Stay AI? I think the features and customer service they offer is top notch! We switched our Shopify Store subscriptions over from another provider to Stay Ai a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredible Software and Team" What do you like about Stay AI? They have the best features and team. They're constantly innovating and have an exceptional CEO who is extremely good at building subscription product ##### 2. Subscription Management Users value the **exceptional subscription management** provided by Stay AI, highlighting teamwork and constant innovation for growth. [ See 2 mentions ](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1035433&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredible Software and Team" What do you like about Stay AI? They have the best features and team. They're constantly innovating and have an exceptional CEO who is extremely good at building subscription product ![Dan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan C.") DC Dan C. Small-Business (50 or fewer emp.) 5.0/5 "Great App That Powers 99% of Our Business" What do you like about Stay AI? They're constantly thinking about ways to improve a subscriber's exprience and we have a great line of communication with the team. ##### 3. Customer Satisfaction Users commend Stay AI for their **excellent customer support** , enhancing user experience and maximizing operational benefits. [ See 1 mentions ](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1936408&qs=pros-and-cons#reviews) See Related User Reviews ![Maria C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria C.") MC Maria C. Small-Business (50 or fewer emp.) 5.0/5 "Great product, great support!" What do you like about Stay AI? Stay.ai offers cutting-edge solutions that have truly transformed our operations. Their platform is intuitive, user-friendly, and remarkably efficient ##### 4. Customer Support Users highlight the **great customer support** from Stay AI's CSM team, noting their helpfulness in brand assistance. [ See 1 mentions ](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1035446&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great CSM Team That Truly Supports My Brand" What do you like about Stay AI? I think the CSM team is great, and they’ve been very helpful in supporting my brand. ##### 5. Ease of Use Users appreciate the **intuitive and user-friendly platform** of Stay AI, making operations efficient and hassle-free. [ See 1 mentions ](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=1936415&qs=pros-and-cons#reviews) See Related User Reviews ![Maria C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria C.") MC Maria C. Small-Business (50 or fewer emp.) 5.0/5 "Great product, great support!" What do you like about Stay AI? Stay.ai offers cutting-edge solutions that have truly transformed our operations. Their platform is intuitive, user-friendly, and remarkably efficient ### Top Cons or Disadvantages of Stay AI ##### 1. Reporting Issues Users find the **reporting issues** in Stay AI frustrating, as the features lack clarity and usefulness. [ See 1 mentions ](https://www.g2.com/products/stay-ai/reviews?filters%5Bsentiment_snippet%5D=2428334&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great CSM Team That Truly Supports My Brand" What do you dislike about Stay AI? The dashboard and reporting features could be improved to make them clearer and more useful. ## Top-Rated Alternatives [ ![Sage Intacct](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_14f9ce34aa0bb0f679b3f8e617a83f09/sage-intacct.jpg "Sage Intacct") Sage Intacct 4.3/5(4,426) ](https://www.g2.com/products/sage-intacct/reviews) [ ![Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-revenue-management-formerly-salesforce-revenue-cloud.svg "Agentforce Revenue Management (formerly Salesforce Revenue Cloud)") Agentforce Revenue Management (formerly Salesforce Revenue Cloud) 4.2/5(1,502) ](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) [ ![Chargebee](https://images.g2crowd.com/uploads/product/hd_favicon/0a8b20f6346c3def7cb0be7c2fbd8a50/chargebee.svg "Chargebee") Chargebee 4.4/5(989) ](https://www.g2.com/products/chargebee/reviews) [ View All Alternatives ](https://www.g2.com/products/stay-ai/competitors/alternatives) ![Jennifer S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer S.") JS Jennifer S. Director of Digital Marketing Small-Business (50 or fewer emp.) 4/30/2026 "Stay AI Makes Shopify Subscription Management Simple and Customer-Friendly" 5/5 What do you like best about Stay AI? What I like best about Stay AI is how it makes subscription management feel simple and flexible without adding a lot of operational overhead. It’s easy to set up, but more importantly, it actually gives customers control over their subscriptions in a way that reduces support tickets and churn. Things like skipping, pausing, or adjusting orders are intuitive for the customer, which takes pressure off the team and keeps the experience smooth. I also like how well it integrates with Shopify, so subscription data doesn’t feel separate from the rest of the business. It keeps everything connected in one ecosystem, which makes reporting and customer visibility a lot easier. Review collected by and hosted on G2.com. What do you dislike about Stay AI? What I dislike about Stay AI is that while it’s generally easy for customers to use, some of the backend configuration can feel a bit rigid or less intuitive than I’d like. Certain subscription rules or flows take more tweaking than expected, and it can take some trial and error to get everything behaving exactly how we want. It works well once it’s dialed in, but the setup and edge cases can feel a little less straightforward than the rest of the Shopify ecosystem. Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? What Stay AI is solving for me is the complexity and friction that usually comes with managing subscriptions in ecommerce. Instead of subscriptions feeling like a separate, clunky system, it brings everything into a more streamlined experience where customers can easily manage their own orders, whether that’s skipping, pausing, or adjusting frequency. That reduces a lot of manual support work and cuts down on churn caused by frustration or confusion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Kylee H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylee H.") KH Kylee H. Social Media Manager Small-Business (50 or fewer emp.) 4/9/2026 "Easy Subscription Management, but Reporting Needs Improvement" 2.5/5 What do you like best about Stay AI? I like that customers can easily manage their subscriptions and that it is also easy for me and my team to manage Review collected by and hosted on G2.com. What do you dislike about Stay AI? There are limitations in reporting/analytics on Stay. It can show churn rate by day but I had to manually calculate churn rate by month. It was also difficult to filter subscribers by product. Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? Stay helps me to manage my DTC subscription service and it allows customers to easily manage their own subscriptions Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 2/26/2026 "Great CSM Team That Truly Supports My Brand" 5/5 What do you like best about Stay AI? I think the CSM team is great, and they’ve been very helpful in supporting my brand. Review collected by and hosted on G2.com. What do you dislike about Stay AI? The dashboard and reporting features could be improved to make them clearer and more useful. Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? We’re working to increase our retention rate, and some features—like the punch card—have really helped. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dan C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan C.") DC Dan C. Co-Founder & CMO Small-Business (50 or fewer emp.) 10/30/2024 "Great App That Powers 99% of Our Business" 5/5 What do you like best about Stay AI? They're constantly thinking about ways to improve a subscriber's exprience and we have a great line of communication with the team. Review collected by and hosted on G2.com. What do you dislike about Stay AI? Any concerns we've ever had have always been addressed quickly so at the moment there's nothing I can really dislike. Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? We are a subscription box so virtually all of our business relies on Stay. Approaching 8 figures in ARR and Stay has been able to support our growth with zero issues. We're able to grow and deliver a great subscription without worrying about the backend tech or having to spend time fixing things so we can focus on growing the business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maria C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria C.") MC Maria C. CEO Small-Business (50 or fewer emp.) 11/7/2024 "Great product, great support!" 5/5 What do you like best about Stay AI? Stay.ai offers cutting-edge solutions that have truly transformed our operations. Their platform is intuitive, user-friendly, and remarkably efficient. One of the standout features is their advanced analytics, which provided us with invaluable insights into our customers' preferences and behaviors. This has allowed us to personalize our services like never before, leading to increased customer satisfaction and loyalty. The seamless integration with our existing systems made the transition smooth and hassle-free. The team at Stay.ai deserves special mention for their outstanding customer support. They were responsive, knowledgeable, and went above and beyond to ensure we maximized the benefits of their platform. Their commitment to our success was evident from day one. Review collected by and hosted on G2.com. What do you dislike about Stay AI? Nothing really. I am very satisfied with the product and the customer support. Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? Retaining more subscribers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JN Juan N. Director of Marketing Small-Business (50 or fewer emp.) 11/6/2024 "So glad we found Stay Ai!" 5/5 What do you like best about Stay AI? I think the features and customer service they offer is top notch! We switched our Shopify Store subscriptions over from another provider to Stay Ai and are extremely happy we did! Review collected by and hosted on G2.com. What do you dislike about Stay AI? Honestly, nothing comes to mind. We did have to educate a few customers on how to access their portal, but that was more about our customers not being the most tech savvy Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? It has increased our average order value, and their subscription dashboard makes managing subscriptions so easy. We have received great feedback from our customers! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cristian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian F.") CF Cristian F. Marketing Director Small-Business (50 or fewer emp.) 11/9/2024 "Best Subscription software on Shopify" 5/5 What do you like best about Stay AI? Easy to manage, the support team is very helpful, and they are always striving to innovate and improve both our experience and our customers' experiences. Review collected by and hosted on G2.com. What do you dislike about Stay AI? Nothing about what i can think at this moment. All good. Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? Through Stay.ai, we are able to offer a subscription feature to customers for all our supplements. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 11/2/2024 "Incredible Software and Team" 5/5 What do you like best about Stay AI? They have the best features and team. They're constantly innovating and have an exceptional CEO who is extremely good at building subscription products that help brands grow. Review collected by and hosted on G2.com. What do you dislike about Stay AI? Nothing comes to mind. They have been really helpful with any issues come up! Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? Stay helps us grow our subscriber base and then retain those customers for a long time. As we all know, LTV is so important and Stay helps us get great numbers! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![She I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "She I.") SI She I. CSA Mid-Market (51-1000 emp.) 6/17/2024 "Subscription" 5/5 What do you like best about Stay AI? It shows you everything! From order history to history itself. All traces are visible. Review collected by and hosted on G2.com. What do you dislike about Stay AI? It's color. Pink doesn't really suit the purpose of StayAI Review collected by and hosted on G2.com. What problems is Stay AI solving and how is that benefiting you? Subscription Management: The traceability of all the actions done by the client and system are easily accessible. Making it very convenient. Review collected by and hosted on G2.com. 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