
The centralized knowledge base is a major advantage, as developers are already familiar with it. This familiarity makes adoption much smoother than starting with a brand new wiki or documentation tool. Review collected by and hosted on G2.com.
If team members aren't proactive in asking and answering questions, the knowledge base can quickly become outdated. It requires someone to dedicate time to adding initial questions and answers, as well as organizing tags, to help others recognize its value. Review collected by and hosted on G2.com.


