--- title: Spot AI Reviews meta_title: 'Spot AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 75 reviews by the users' company size, role or industry to find out how Spot AI works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 75 scale: '5' date_modified: '2026-10-17' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry ---

Spot AI Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

18 months

User Insights

Average based on 75 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Spot AI Reviews (75)

Reviews

Spot AI Reviews (75)

4.8
75 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Spot AI, highlighting how quickly they can access and manage video footage across multiple locations. The platform's ability to integrate with existing systems and provide actionable insights has made it a valuable tool for many businesses. However, some users note occasional delays in video loading and connectivity issues.

Pros & Cons

Generated from real user reviews
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Parker H.
PH
Parker H.
Security Operations Manager
Enterprise (> 1000 emp.)
"Flexible AI Options Make Searches Effortless"
5/5
What do you like best about Spot AI?

The most helpful is the easy ability to select and deselect AI options to help with searches Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

AI will often mistake an object for a person. Review collected by and hosted on G2.com.

DS
Darrell S.
Director of Information Technology
Mid-Market (51-1000 emp.)
"Easy-to-Use Console with the Security Features We Need"
5/5
What do you like best about Spot AI?

Easy to use. Console is very easy to use and has the functionality need to secure our company Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

No direct telephone support. Too many times it would have saved everyone time if telephone support was available Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Easy Case Creation and Seamless Camera Switching"
4/5
What do you like best about Spot AI?

Fairly easy to create cases and swap between cameras Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Lower video quality sometimes makes it difficult to truly navigate some incidents. Review collected by and hosted on G2.com.

Christina F.
CF
Christina F.
General manager
Small-Business (50 or fewer emp.)
"Detailed Search and Thumbnails Make Monitoring a Breeze"
5/5
What do you like best about Spot AI?

the ability to search in such detail, and seeing thumb nails of clips Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

not being able to pull up multi cameras at the same time when searching time stamps. Review collected by and hosted on G2.com.

Lisa S.
LS
Lisa S.
Regional Sales Director
Mid-Market (51-1000 emp.)
"Incredible Agentic AI and a Unified Dashboard for all locations"
5/5
What do you like best about Spot AI?

The Agentic AI is incredible technology and I love the unified dashboard Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

I do not have any issues with Spot at this time Review collected by and hosted on G2.com.

Daniel A.
DA
Daniel A.
Technology Coordinator
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Intelligent Security"
5/5
What do you like best about Spot AI?

Spot AI has replaced all of our legacy systems and enables us to view and review all of our sites from one central location. And with cheaper costing than our on-site analog DVR systems, it was an easy choice to go with Spot AI. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Initial POE set-up at all of our locations was intensive but Spot AI communicated with us all the way through. Review collected by and hosted on G2.com.

Jacob P.
JP
Jacob P.
IT Manager
Mid-Market (51-1000 emp.)
"Spot AI continues to be easy to setup & use, has great online support, and releases new features"
5/5
What do you like best about Spot AI?

Spot AI has many helpful smart AI features, such as the counting of people and/or cars in a certain area, the ability to make cases and attach videos to the cases, the ability to follow a specific individual through multiple cameras, and so much more.

They consistently listen to feedback, add new features, and provide training for these features, such as comparative dashboards to compare AI data from one location to another.

Spot AI is also easy to set up, easy to use, and easily integrates into your business. Even if you have an older DVR, you can connect that to your Spot AI appliance in order to access the footage online.

As an IT Tech, I use the cameras frequently, and reach out to customer support a lot. They are always readily available to help and always come up with solutions to fix the issues in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

Spot AI can be a bit expensive, but a lot of the features make up for this.

Would be nice to have a built-in DHCP router in the Spot Appliance itself.

Turret & Dome Cameras can be hard to adjust the angle on when setting up. Review collected by and hosted on G2.com.

JM
JAMIE M.
District Manager of multiple High volume automatic bay car washes
Mid-Market (51-1000 emp.)
"Very user-friendly software, that puts a number of tools right in the palm of your hand."
5/5
What do you like best about Spot AI?

Spot A.I. tracks and saves numerous data points that help the overall operation of our business. Utilizing multi-platform layouts it has never been as easy to access the information to share with the team on a daily hourly basis. The software also hosts video feeds for easy sharing where file size causes issues and makes it difficult to do business at times. The customer support team has also been very efficient utilizing meetings and emails to adapt to our business needs and take feedback at every turn. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

There are some very small details that have been brought to the teams attention like a pinch to zoom function on the mobile camera application that would come in handy. The support team has acknowledged this and have plans to implement in the near future. Review collected by and hosted on G2.com.

KG
kristen g.
Operations Leader
Mid-Market (51-1000 emp.)
"Spot.ai is paving the way for AI for the real world"
5/5
What do you like best about Spot AI?

You don’t have time to dig through hours of footage. Spot.ai gives you actionable intel fast PPE compliance, motion events, license plates, you name it. All from a clean, easy-to-use dashboard. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

There are no downsides in my opinion. Maybe, that not more people know how useful this information is. Review collected by and hosted on G2.com.

Todd A.
TA
Todd A.
Systems Manager
Mid-Market (51-1000 emp.)
"Great Camera Integration"
5/5
What do you like best about Spot AI?

The ability to monitor and troubleshoot cameras across multiple sites. Review collected by and hosted on G2.com.

What do you dislike about Spot AI?

The initial sticker shock, after you get past that it's great! Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

18 months

Average Discount

10%

Spot AI Comparisons
Spot AI Features
Turnkey
Compatibility
Integrations
AI-Based Search
Object Detection
Workflow
Storage
Alerts
Video Access