Splashtop is simplistic in matters usage, and the installation process has no challenge even with beginners

The performance for Splashtop is top notch, with smooth screens control and easy IT support

The security precautions from this software is another remarkable feature, where it deploys two step verification and ensures suitable encryption

The compatibility of Splashtop is effective, and this includes working on all systems, from Android, Windows, Linux, among others

The tool has remote and productivity features that embrace ease access and monitoring support Review collected by and hosted on G2.com.

Splashtop demands detailed Internet connections and when some instability is caused, some challenges occur

The experience that Slplashtop offers with mobile app is unintuitive Review collected by and hosted on G2.com.

What I like best about Splashtop Remote Access is the ability to securely access work machines from anywhere without needing a complex VPN setup. It makes it easy to jump into a remote computer to grab files, run applications, or troubleshoot something without being physically present. Review collected by and hosted on G2.com.

One thing I don’t particularly like is that occasional connection delays can happen if the remote machine is waking from sleep or if the host system has a weak network connection. It’s not common, but when it does occur it can take a moment longer than expected to establish the session.

Another small limitation is that some settings and administrative controls are only available through the web console rather than directly in the desktop app. It’s not a major issue, but having everything consolidated in one interface would make management a little more convenient. Overall, though, these are fairly minor compared to how well the product performs day to day. Review collected by and hosted on G2.com.

It "just works". Easy to install, easy to access, doesn't crash, fast performance. Review collected by and hosted on G2.com.

I dislike that there is no tagging mechanism where you can, for example, pull up all devices with a particular operating system, or are tagged as "IT machines" or whatever. There's rudimentary grouping, but a machine can't belong to multiple groups, soo... tags would be MUCH more useful. Review collected by and hosted on G2.com.

I like that Splashtop Remote Access is very versatile, allowing me to access both Windows and Macintosh systems. It makes it easy for me to bounce between both OS platforms in the same place. I also find it very easy to use and user-friendly. The initial setup was very easy, which is a big plus for me. Review collected by and hosted on G2.com.

On occasion I lose some speed key usage and occasionally performance issues can occur. Review collected by and hosted on G2.com.

What I love most about Splashtop Remote Access is its blend of lag-free, high-definition performance and exceptional ease of use. It feels just like sitting in front of your actual workstation, without the high costs of competitors like TeamViewer Review collected by and hosted on G2.com.

Splashtop relies heavily on a stable, high-speed connection. Under unstable network conditions or low bandwidth, I frequently experience lag, dropped sessions, or low-resolution graphics Review collected by and hosted on G2.com.

I find the SOS experience very straightforward for customers, which is great. The software is very prompt and does not lag, ensuring a smooth operation. It fills the gap for providing our customers with remote access to their LAN securely and effectively, which is something we really needed. I also appreciate the ease of remote access that Splashtop Remote Access provides, and it offers a more secure option than a VPN, especially with the ability to disable file transfer for added security. Additionally, the initial setup was really easy. Review collected by and hosted on G2.com.

While there is support for multiple monitors, it can be a bit of a pain for our customers to work out -- they want to use their entire home workstation (with e.g. 3 monitors) even if the computer they're accessing only has 2. Review collected by and hosted on G2.com.

Ease of use. I have multiple computers throughout our business that need daily updates for some of our custom software and with Splashtop I can easily update of them individually right from my office Review collected by and hosted on G2.com.

I have not found anything that I do not like as of yet. Review collected by and hosted on G2.com.

Splashtop saved us money because we didn’t have to go onsite, and we could remotely access our customer’s laptops during their event. Review collected by and hosted on G2.com.

I wish Splashtop could let us hear the audio being input on the laptops we’re accessing remotely. Review collected by and hosted on G2.com.

We used to enjoy their great customer support and willingness to support their paying customers, but that apparently all changed when they started making some money and gaining popularity. We were recently screwed over by their billing dep not giving us time to resolve a payment issue, and I believe it was done purposefully to get us off a legacy plan that no longer suited them.

Our bill to run remote support has now doubled and we are looking into other option. I would not recommend their services to anyone for any reason. Review collected by and hosted on G2.com.

Poor customer care team and shady billing practices that screwed us out of our legacy plan and doubled our monthly bill Review collected by and hosted on G2.com.

Connecting to the Splashtop Streamer device through the service was fairly seamless. The price point was ideal for our needs, and dual-monitor support when connecting to a physical system worked well. Review collected by and hosted on G2.com.

Splashtop Streamer would periodically stop running on our systems. Also, there’s still no dual-monitor support for virtual machines. That feature would have been game-changing for us. Review collected by and hosted on G2.com.