SparkPlug Features
Sales Rep Portal (19)
-
Commission Estimator
Functionality for Salesperson to Calculate expected commission on a deal based on adjusting pricing and terms of deal.
-
Dispute Management
Method to manage and resolve varialble compensation disputes/descreptancies
-
Compensation Statements
Method for a salesrep to see breakdown of variable and base compensation payments that have been made.
-
Plan Documents and Agreements
Features that enable Sales rep to view details of compensation agreements
-
Individual and Team Performance Reports
Salespersons can view reports/dashboards that easily depict where they are at in their plan as well as other team members and their team as a whole.
-
Mobile User Support
System supports users that want to access system data and fuctionalyt from a mobile devide (phone and/or tablet)
Agency Commission
Commission that an agency charges for services provided to a customer or associate
Tiered Commissions
Increasing commission rates as employees surpass certain revenue targets
Percentage Commissions
Commission structure based on a percentage of the total value of product/services sold
Split Commissions
Commission structure shared between multiple sales reps involved in a sales transaction
Flat Commissions
Set amount of commission paid out for each sale regardless of product/service value
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Incentive Management
Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
Workflow Management
Create, design and manage workflows for repetitive tasks
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Management Portal (8)
-
Sales Org Performance Reports
Provides reporting functionality that allows managment to determine how the sales organization is performing across divisions
-
Monitor Sales Rep Performance
Provides reporting functionality that allows managment to monitor a salesperson performance as well as rank sales representatives
-
Territory Assignments/Management
Allows Sales Management to adjust territorities by geography, product, org structure, etc as required.
-
Quota Assignments/Management
Allows Sales Management to adjust quotas by sales rep, geography, product, org structure, etc as required.
-
Commission splits and overrides
Sales manaagement can override/adjust Compensation and split commission manually
-
Workflow and Approvals
Functionality to approve compensation statements or other processes that require approval relating to sales compensation
-
Budgeting
Features to model and roll up budgets
Customizable Reports
Alter the layout and content of reports
Administration (7)
-
Adjustments/Dispute Resolution
Functionality that allows admins to adjust and manage compensation disputes
-
Comp Modeling - Ease of Admin
Creating compensation calculations/credit allocation rules is easy to admin and can be done without a technical resource
-
Comp Modeling - Design Flexibility
Can create the compensation calcuations/credit allocation rules required to support business rules sales management desires
-
Comp Statement Calculation and Distribution
Easily creates compensation statements and distributes them to sales team
-
Reports and Dashboards
Reporting functionality is effective in helping run business. Adminstration of reports is easy to maintain and flexible enough to meet business needs
-
Sales Hierarchy Management
Manages changes to sales organization easily
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Platform (13)
-
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
-
Financial Integration
Financial System integration is flexible and easy to maintain
-
HCM/HRIS Integration
HCM/HRIS integration is flexible and easy to maintain
-
Customization
System provide sufficient customization to meet business requirements
-
APIs
System provide well documented API's that can be used to integrate to 3rd party systems
-
Internationalization
System support multiple currencies and languages to enable business in multiple countries
-
Performance and Reliability
System is consistently available (uptime) and system's speed is don't impact productivity
Accounting Integration
Integrate with a third-party accounting system
-
Reporting
Displays standard reports at the end of each competition showing overall employee performance.
-
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
-
Enterprise Scalability
Provides features to allow scaling for large organizations.
-
Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file.
-
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
Competition (6)
-
Competition Templates
Offers templates or examples of commonly used competition structures.
-
Custom Competitions
Allows administrator to create custom competitions based on KPIs specific to the team to which the competition is assigned.
-
Team Competitions
Set up competitions between groups of employees as opposed to competitions between individuals.
-
Simultaneous Competitions
Able to have multiple leaderboards and metrics running simultaneously for different groups of users.
-
Competition Adjustments
Easily modify leaderboards and goal metrics to support adjustments on how to motivate users.
-
Awards and Incentives
Provides sales teams with a list of rewards they can choose from based on high performance
Employee Features (3)
-
User Profiles
Provides each employee with a user profile for personal statistics and progress.
-
Notifications
Alerts employees with competition-related news such as launches, leaderboard updates, reports, etc.
-
Mobile
Mobile app or mobile optimized website allows participants to easily view scores on the go.
Integrations (3)
-
CRM Integration
Integration with CRM software to access necessary metrics for the competition.
-
Social Collaboration Integration
Integration with social collaboration tools to allow employees to communicate about the competition and earn recognition.
-
TV Streaming
Streams leaderboards and other competition-related news on company's TV.
Agentic AI - Sales Compensation (1)
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Sales Gamification (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Additional Functionality (53)
Data Import/Export
Import and export data to and from software applications
Commission Calculator
Tool used to determine the commission amount to be paid out to each employee
Forecasting
Form predictions based on past and present data/trends
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Status Tracking
Track the status over time for a request, process, asset, or transaction
Single Sign On
Allow users to access multiple services after entering their login credentials once
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Tracking
Track and document all activities across devices, networks, and other systems
Multi-Currency
Manage and handle various international currencies
Commission Scheduling
Schedule date/time of commissions which will be paid out to employees (e.g. weekly, monthly, quarterly, etc. )
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Commission Rules/Conditions
Create and specify rules and conditions for commission calculations and payments
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Financial Analysis
Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Reporting
Active reporting of data and metrics
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
SKU/UPC Codes
Internal and external product tracking codes
Purchase Order Management
Create, send, and track purchase orders and their statuses
Product Identification
Ability to link barcodes or serial numbers with specific items for identification
Barcoding/RFID
Identify and track items using barcode tags or RFID (radio-frequency identification) tags
Custom Pricing Rules
Create custom predefined rules for prices for products and services
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Item Management
Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
Mobile App
Access the system via a mobile application
Ordering Automation
Automate order processes to improve operational efficiency in fulfillment, shipping, and more
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Demand Forecasting
Forecast customer demand using historical insights and simulations
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Inventory Optimization
Maintain and control the stock level of inventory
Product Catalog
Present a catalog of inventory that customers can view
Data Import/Export
Import and export data to and from software applications
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Location
Manage and support multiple locations
Sales Reports
Reports specific to sales analysis for trends and strategies
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Customizable Reports
Alter the layout and content of reports
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Pricing Management
Tool used to determine accurate pricing and product eligibility for borrowers
Special Order Management
Manage special order requested by a customer
Customer History
Access previous interactions or concerns to maintain customer relationships
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Returns Management
Track and facilitate returns of products sold
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Supplier Management
Manage all supplier data and operations
Third-Party Integrations
Set up connections to third-party platforms to improve business processes