# ARIS Reviews **Vendor:** ARIS **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 170 ## About ARIS ARIS supports your operational excellence by providing visibility into your operations, enabling you to create outstanding processes, and ensuring close monitoring of your business. As a pioneer and the leader in process intelligence, ARIS provides the foundation when it comes to successfully transforming, optimizing and controlling the way you run your business. Follow thousands of leading organizations from all industries and all over the globe and set on ARIS for sustainable success. ARIS brings everything you need to collaboratively analyse, design, and manage your processes end-to-end.:   - Business Process Analysis – Continuously improve and roll out processes. - Process Mining - Get deep business insights to take the right decisions.   - Process Automation - Reach operational excellence. - Risk & Compliance - Secure compliance and operational resilience. ​  Stop making decisions based on gut fillings and start acting on data-driven decisions that can help you reduce costs, increase efficiency, and ultimately boost your bottom line. ## ARIS Pros & Cons **What users like:** - Users find the **ease of learning** in ARIS beneficial, especially with intuitive configurations and helpful AI support. (1 reviews) - Users find **ease of use** in ARIS, benefiting from a short learning curve and helpful tools for configuration. (1 reviews) - Users highlight the **efficiency** of ARIS, appreciating easy data loading and time-saving project reuse features. (1 reviews) - Users appreciate the **low code capabilities** of ARIS, enabling quick setup and efficient configuration with minimal coding knowledge. (1 reviews) - Users appreciate the **no-coding functionality** of ARIS, enabling seamless configurations and efficient project reuse. (1 reviews) - Templates (1 reviews) - Time-saving (1 reviews) - Training (1 reviews) **What users dislike:** - Users face **bugs** that hinder data management and consistency, complicating the overall user experience with ARIS. (1 reviews) - Users find ARIS **complex** , struggling with data management and inconsistent metrics that hinder usability. (1 reviews) - Users find the **complex processes** of ARIS challenging, leading to confusion and inconsistent results in operations. (1 reviews) - Users find the **lack of intuitive features** in ARIS complicates data handling and process interlinking. (1 reviews) - Users find the **data overwriting process unintuitive** , leading to complications and inconsistencies in metrics and reports. (1 reviews) ## ARIS Reviews ### 1. Powerful Process Modeling and Analysis for Clear, Standardised Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Atharva P. | Cloud BI Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ARIS?** The ability to create clear, standardised process models (BPMN/EPC) and maintain everything in a centralised repository is a real strength. It makes complex business workflows easy to understand and communicate across teams. The combination of process modelling and analysis is the most helpful part for us. We can not only design workflows, but also analyse them to identify bottlenecks and inefficiencies. This is especially useful in our client projects when we are recommending process improvements to clients. **What do you dislike about ARIS?** ARIS can be quite complex to use, especially when managing large process repository tasks such as linking processes and handling data across-models are not always intuitive. There are also occasional challenges with data consistency, and reporting matrix outputs may not always align as expected. **What problems is ARIS solving and how is that benefiting you?** ARIS solves the problem of limited visibility and a lack of standardisation in business processes. In many client environments within our organisation, processes are either undocumented or exist in silos, which makes it difficult to understand dependencies and spot inefficiencies. With ARIS, we can model, centralise, and standardise processes, which brings clarity across teams and creates a more consistent way of working. It also helps us identify the current state (“as-is”) and define workflows more clearly. The main benefits we have observed include better communication between business and technical teams, faster identification of inefficiencies and improvement opportunities, and improved documentation. This documentation is especially useful for audit and compliance, and it has helped us significantly with our SOX and HIPAA audits. ### 2. ARIS: Strong Culture, Quality Solutions, and Real Growth Opportunities **Rating:** 5.0/5.0 stars **Reviewed by:** Parmanand s. | Senior executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ARIS?** Its reputation for combbiniing strong work culture, and opportunities for growth. I appreciate that ARIS focuses on delivering quality solutions while also investing in employee development. **What do you dislike about ARIS?** I don’t have any specific dislikes about ARIS based on what I know. From my perspective, every organization has areas where processes can improve as they grow, and I see that as normal for any successful company. **What problems is ARIS solving and how is that benefiting you?** improving operational efficiency, streamlining processes, and delivering reliable solutions for clients. Being part of a company that solves real business problems. ### 3. ARIS - 360 degree solution for business process models **Rating:** 4.0/5.0 stars **Reviewed by:** Sumeet J. | Lead Assistant Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about ARIS?** Process data maps in ARIS provides a diagrammatic representation of end to end flow of data between various supporting applications used in the execution of a business process or business model. It helps explain the journey of a business process step with defined RACI as per data governance matrix **What do you dislike about ARIS?** ARIS takes huge amount of time to render the flow, maps , diagrams of any object which is created **What problems is ARIS solving and how is that benefiting you?** ARIS is helping my organization in solving the business Architecture problem statement. It clearly articulates the flow of data between various supporting applications and end user computing systems. Data lineage and data provenance is one of the problem statement which ARIS resolves ### 4. ARIS applied to non-manufacturing, irregular, business processes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about ARIS?** Data loading was very easy, also gives hints about errors experienced while loading. Short learning curve to configure correctly the OOTB dashboard apps. AI companion was helpful to configure measures without need of coding knowledge --> no-code user here. Easy admin of users Link from process mining tool (discovered model) to BPM tool Time saving - easy to transfer analyis across projects to reuse templates. **What do you dislike about ARIS?** Overwriting the data was not so intuitive. Had to reset and reload in different pages to prevent appending the data. I missed the capability to interlink processes without overcomplicating the case identification and event logs. The OOTB apps. Complex to make disconnected filters to apply to individual apps in a report (for benchmarks) Some metrics were not consistent when resetting and reapplying the same filters (within a close range, but not the same number as before) **What problems is ARIS solving and how is that benefiting you?** helped analyze efficiency in process, rework and cancellations to quantify the value lost. ### 5. ARIS is the best **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel O. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about ARIS?** I like in ARIS that is very powerfull tool. It can support us in process managment, process optimization, corporate architecure managment and hopefully for workflow in near future. **What do you dislike about ARIS?** Definitly price. It's too high in comparison to other vendors. I dont like cloud approach. It seems that SAG runs cloud strategy and some functionalities are in cloud version only. It's not good. We as a client shoudl have a choice - cloud or not cloud. **What problems is ARIS solving and how is that benefiting you?** All processes and documents related to them described in 1 place. ### 6. ARIS: Great Tool That Grows With You **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about ARIS?** The best thing about ARIS is how process-centric it is, without being overwhelming. Whether you're trying to optimize customer journeys or understand internal workflows, it just works. I’ve used it to map out entire customer touchpoints across email, ads, and landing pages. Having that bird’s-eye view made it easier to tie content goals with business KPIs. I’m not a techie, but ARIS made me feel like I could think like one. **What do you dislike about ARIS?** Honestly, ARIS has a lot going for it—but like any robust tool, there’s a bit of a learning curve, especially for beginners. As someone transitioning from content into digital marketing, the sheer number of features felt a bit overwhelming at first. But once you get the hang of the interface, it starts to make a lot more sense. Would love to see a more intuitive onboarding for new users. **What problems is ARIS solving and how is that benefiting you?** ARIS helps streamline complex business processes, making them easier to visualize, analyze, and improve. It’s been a game-changer in bridging communication between strategy and operations. With over 6 years of experience, I can confidently say it adds real clarity and structure to transformation initiatives. ### 7. A solid tool for process mapping, but takes time to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about ARIS?** What I like best about ARIS is how user-friendly and intuitive it is for mapping complex business processes. It makes collaboration between teams seamless and ensures everyone is aligned, which is a big win in any organization. **What do you dislike about ARIS?** One thing I dislike about ARIS is that it can feel a bit overwhelming at first, especially for new users due to its complex interface and wide range of features. It also tends to be resource-intensive, which can slow things down on less powerful systems. **What problems is ARIS solving and how is that benefiting you?** ARIS helps organize and streamline business processes, making it easier to spot inefficiencies and keep everyone on the same page. It’s helped us work more efficiently and stay aligned. ### 8. Super helpful with BPMN **Rating:** 5.0/5.0 stars **Reviewed by:** Shabbar R. | Senior Associate Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about ARIS?** BPMN very easy with Aris, training modules are very effective. **What do you dislike about ARIS?** training can be more effective by using more videos. **What problems is ARIS solving and how is that benefiting you?** making BPMN diagrams ### 9. Advantages of ARIS **Rating:** 5.0/5.0 stars **Reviewed by:** ABHINAV P. | Business and Integration Architecture Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about ARIS?** ARIS is a very good and easy to use tool. One can document their Business Process Designs using BPMN 2.0 notations. Folder structures can be created, function allocation diagrams can be created, its UI is very customer centric and easy to understand for a common man. I use it frequently (ARIS Designer) for drafting processes, its integration with other softwares is pretty simple and have good customer support in acse of any problems. One can learn ARIS and take free certifications ranging from basics to intermediary to advance or expert level. One can also do process mining to understand the in depth knowledge about their product and process. Its easy implementation makes it an ideal tool for mapping processes, process mining, third party integration and flawless user interface. **What do you dislike about ARIS?** One thing I dislike about ARIS is their web version (ARIS Connect), althoigh it has a pretty good interface but its sometime slow and due to latency it becomes difficult to use. **What problems is ARIS solving and how is that benefiting you?** Software AG ARIS solves complex problems for businesses such as proper documentation of processes, mapping of processes along with risks, compliance, governance, key stakeholders, process improvements areas can be identifed and process mining can be performed for the same. This right documentation is requried as it is helpful during Audits and changes in organizations. These can be referred during transition phases, new changes. One of the major problem ARIS solves in the organization is the discipline of managing the documents, file explorer, smooth third part integration etc. I often use ARIS in my organization for the purpose of Process Designs, Process Mapping, identifying key process improvement areas and bottleneck situations. It helps me streamlining the processes and taken wise decisions. ### 10. Unlocking Operational Insights with ARIS Process Mining : Review by 5 months old user **Rating:** 5.0/5.0 stars **Reviewed by:** Surabhi P. | Principal Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about ARIS?** The best part of the tool is the ease of implementation. It is very easy to use by the business user as well. We have received proactive support from customer service team. Feature wise, ARIS can be integrated with the various source systems and data can be transformed as per requirement. I have been frequently using ARIS process mining and SAG has been constantly enhancing the tool and introducing new features for the developer community. **What do you dislike about ARIS?** Tough there are some features missing in the current edition of the tool, SAG has ensured us that the requested features will be rolled out soon. **What problems is ARIS solving and how is that benefiting you?** I have been working for the client who is leveraging to unveil the operational insights using ARIS process mining tool. So far the Client has been pretty much satisfied with the outcomes that has been yeild so far. ARIS has help to identify the bottlenecks and automation opportunities. ### 11. Flexible, Affordable and Convenient Business Process and Data Analyst. **Rating:** 5.0/5.0 stars **Reviewed by:** Frederic T. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** AG ARIS is a robust system with which you can analyze all the factors and data that influence your company's productivity and profitability. AG ARIS executes the best digital functions so that your business processes and corporate decisions are based on carefully researched data. It is a fully accesible and convenient platform to move your business processes to a professional environment managed by the best experts and analysts. Its functions and tools integrate seamlessly with the most advanced systems and applications to achieve detailed tracking of all your business processes and data. **What do you dislike about ARIS?** AG ARIS is a platform that offers no complexity in the use of its functions, runs with remarkable efficiency and great performance, so I have no points against its main features. **What problems is ARIS solving and how is that benefiting you?** AG ARIS is an authentic and expert platform to analyze the performance of all your data and business processes to make the most favorable decisions for your company's interests. Its functions are a model of innovation and advancement in the field of business decisions based on data and verifiable facts. It is a platform with which you can diversify the control of your company and adapt to market changes in a productive and safe way. ### 12. A world-class data management and analysis system for your organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Dominique N. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about ARIS?** AG ARIS is one of the most efficient and reliable corporate data analysis software on the market. Its interface offers the perfect data management options to provide every user with a premium experience. Its systems capabilities allow you to make business decisions based on verifiable and secure data. It is a very cost-effective software in terms of business costs and expenses, as it adapts quickly to any operating system. **What do you dislike about ARIS?** AG ARIS has governed and analyzed all the data and processes that arise from our work operations, so I can't find any complaints or problems with any of its functions. **What problems is ARIS solving and how is that benefiting you?** AG ARIS brings together all the functions that my company needs to be able to adapt to new markets by analyzing the data and processes related to our systems. The complexity in our digital processes is well taken care of because each process is managed online and with the analysis of the best experts. In addition, it has the power to monitor the details of all the activities performed by each of my employees, ensuring maximum performance in each work process. ### 13. Demonstrates value quickly and easily **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky V. | Managing Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about ARIS?** ARIS Process Mining is a good process mining software but the real differentiator for it, is the integration to the ARIS Process Modelling. Being able to map actual processes quickly against to-be states is exceptional and clearly shows the deviations. It is also improving rapidly with new builds bring major changes that work really well. It also quick to go from a dataset to the model, showcasing the ease of implementation & ease of use. **What do you dislike about ARIS?** Am still waiting for the minor aesthetic changes - e.g. pick a custom font and size for all text boxes etc. **What problems is ARIS solving and how is that benefiting you?** ARIS is allowing us to drive efficiencies across the value chains in banking and allowing us to rapidly deploy to various stakeholders across the business. ### 14. Now we can easily control many documenting and analysing processes **Rating:** 4.5/5.0 stars **Reviewed by:** Martin S. | Senior Salesforce Administrator, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about ARIS?** The best thing I found in Software AG ARIS is the simplicity of the tool and the large number of features provided for business process modeling. The ease to integrate it with other application soft wares such as the SAP has been the biggest advantage. The customer support has also been very great making the implementation process to be easy. With the help of ARIS, one can map and redesign the activities and it was a great benefit for us as it had increased the our effectiveness and minuses the mistakes in our procedures. **What do you dislike about ARIS?** The main problem in the usage of Software AG ARIS is the relatively high cost or acquisition and servicing. Some of the outstanding capabilities within the software might attract a very high price tag, which may not be easy on the finances. This has at times drawn funds away from other more important projects on the organization. Moreover, due to frequent updates, there may be issues of compatibility and this results in even system breakdowns and later the need to troubleshooting. These weaknesses have at times impounded our flow of work and enhanced the operating expenses. **What problems is ARIS solving and how is that benefiting you?** Software AG ARIS is the key tool that can be used in order to control business processes and direct the work of an enterprise architecture. It helps in documenting, analysing, and improving different processes where users find worthwhile information and illustrations for increase processes efficiency. This helps in arriving at strategic business decisions, reduces costs, time and conflicts, and fosters teamwork which in turn, leads to improvement in organizational performance. ### 15. ARIS is New to a Large Enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Keri T. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** What I like most about Software AG ARIS is that I can connect different process flows to each other. No business processes in a large enterprise has a linear track so it is a big help to connect different processes together. **What do you dislike about ARIS?** What I dislike about Software AG ARIS is that the resorces on learning how to use ARIS are very limited. I have spent a lot of time creating my own user guides to lessing the learning gap to teach others than spending that time acctually working in ARIS itself. This is a great tool but it is difficult to find resoures on how to use it. **What problems is ARIS solving and how is that benefiting you?** Software AG ARIS has helped by solving the problem of my enterprise of not having a centralized place to house all the business processes. The problem was that the different departments where not communicating on what their role was toward a business process and ARIS is showing those connections and opening that communication. ### 16. ARIS stands out for its capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Karim H. | Sr. Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** ARIS from Software AG has proven indispensable for our organization. Its intuitive process modeling and analysis tools empower us to create and optimize business processes with ease. The platform’s seamless integration and scalability have supported our growth and digital transformation efforts effectively. We highly recommend ARIS for organizations seeking to enhance operational efficiency and agility. Once you start using ARIS, you will discover its power and how frequently you will use it, and its outstanding customer support is highly rated and well-defined. **What do you dislike about ARIS?** ARIS provides powerful process modeling and analysis capabilities, although it may require some time to fully grasp its features. While initial costs and customization complexity could be challenging for smaller organizations, ARIS effectively boosts process efficiency and supports robust digital transformation initiatives once implemented **What problems is ARIS solving and how is that benefiting you?** Improved Efficiency: Reduces inefficiencies and errors. Cost Savings: Optimized processes lower costs. Enhanced Compliance: Ensures adherence to regulations. Better Decision-Making: Provides insights for strategic planning. Increased Agility: Enables quick adaptation to changes. Stronger Collaboration: Enhances teamwork and process improvement. ### 17. Efficient Process Mining with Software AG: A 7-Month User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** sivakumar s. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about ARIS?** Software AG ARIS has all the basic features that other process mining tools have, but additionally, the process model overlay feature is outstanding. Multiple users can edit and work at the same time, which is amazing because it can save development time. Multiple eventlogs is an added advantage. **What do you dislike about ARIS?** Some functions are not available on the transformation side. We hope they will be added in future releases. **What problems is ARIS solving and how is that benefiting you?** It’s mainly used by us to solve several key problems in the banking sector, particularly in the areas of process management, risk management, and operational transparency. It also helps in the O2C process ### 18. as a director in our company it's giving me in one platform a view on our processes **Rating:** 4.0/5.0 stars **Reviewed by:** Filip D. | Guest Lecturer Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about ARIS?** We are using it life when we are having customer audits and they all love the links between different process & functions . it is easo to use and integrated in our teams ... we are using it daily in our company .. Also very easy to implement and in case of questions ... super customer support **What do you dislike about ARIS?** nothing wrong on the product ..; only we reduced the number of licences due to cost ... **What problems is ARIS solving and how is that benefiting you?** transparency and standarisation of process mapping in the company... not only inside my department but over all deprtments ... End to End ### 19. Great modeling tool with customization features **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro C. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** I like the ease of creating models and the learning curve is excellent. It also offers different types of functions to visualize our processes and the operation of the control panel is excelent. In addition, I also like that the support is always there to help. **What do you dislike about ARIS?** I only had problems with sending notifications and some problems with customization. **What problems is ARIS solving and how is that benefiting you?** It is being used for process mining and modeling while working on creating process repositories and it is adequate and in terms of usage it is excellent, easy to use and beneficial, so it is all totally positive. ### 20. ARIS Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about ARIS?** The software is very comprehensive and you can do a lot with it. It is also possible to make a lot of own adjustments and reports in it to make it really customized. **What do you dislike about ARIS?** It is really difficult to use for any unregular users, the navigation is not intuitive and not always as easy as it can be. Also a lot of errors are way too technical for users to understand which leads to lot of unnessecary incidents. **What problems is ARIS solving and how is that benefiting you?** Currently not much is being solved for our use, but that is mostly due to the fact that we are working on premise and most of the changes/problem solving is happening on the Cloud solution. This is understandable, but it does sometimes feel like we are left out of a lot of possibilities. ### 21. ARIS is first of all – a concept, a methodology-based tool, for process modelling and process mining **Rating:** 5.0/5.0 stars **Reviewed by:** Vedran B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** ARIS first of all – a concept, a methodology-based tool. It is both tool for process modelling or process mining – and a combination of both. And, what is the most important for me – it is a tool, a platform for business users, not something that is to be used only by IT professionals. **What do you dislike about ARIS?** There was a time when licensing was quite complicated - for new users to understand. Besides that - what is there to dislike? :-) **What problems is ARIS solving and how is that benefiting you?** Transparency of business processes, overall understanding of business process structure, basis for business process analysis ### 22. ARIS Review **Rating:** 4.5/5.0 stars **Reviewed by:** Thabo M. | Chief Advisor IT Architect (Business Architecture), Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** It's a great tool to promote an enterprise view point of an organization and it also assists in common understanding across the organization. **What do you dislike about ARIS?** It's not easy to use models from ARIS for our business users. The models aren't looking pretty and simple enough to be consumed by executive managers. **What problems is ARIS solving and how is that benefiting you?** Documentation of processes and ability to analyse these processes so as to improve an organization's performance. This solves the problem of removing siloes and clarifying who needs to do what and when. We also have implemented our Enterprise Architecture in ARIS to drive Business automation. ### 23. Aris **Rating:** 4.5/5.0 stars **Reviewed by:** Neven B. | Leading specialist for process architecture and optimization, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** What I like about Aris is that it allows me to adapt it to different needs, and to store and present all collected information in a visually attractive, standardized and clear way for everyone. **What do you dislike about ARIS?** Aris has a lot of options and finding the one that suits me best can be challenging. Also, the version I'm using doesn't have a very easy way to create custom user reports. **What problems is ARIS solving and how is that benefiting you?** It allows me to display and document business user requests and ideas in a structured way that is easy for everyone to understand. ### 24. Very advanced process management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mark P. | Chef Enterprise Architect, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about ARIS?** I got to know Aris as a user, administrator and method manager, and the creation and provision of ARIS reports was also my responsibility. Software AG has created an eco system in which the collaborative development and use of the process portfolio is supported in a user-centric manner. In my use case, I had no ARIS integration with other systems; CSV and Excel files, as well as Word and PDF documents, were generated using ARIS reports. ARIS reports are written in JavaScript, and an easy-to-learn and well-documented API helps with this. **What do you dislike about ARIS?** ARIS symbols must be adapted to the corporate design, the method adaptation takes time, custom reports are useful but must be created for the use case **What problems is ARIS solving and how is that benefiting you?** modelling of business processes ### 25. Tool to improve workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Rajeew P. | Data analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about ARIS?** Dynamic and visually appealing interface, color palette is harmonious, acquiring a demo is a simple a quick process, customer service is a marvel, timely responses to issues are provided **What do you dislike about ARIS?** Since the implementation of Software AG ARIS, I could not describe any unfavorable aspect **What problems is ARIS solving and how is that benefiting you?** We required a tool to facilitate the workflow between departments, Software AG ARIS manages the connectivity between them, allowing the integration and visualization of information in a clear and precise way, speeding up the work time and improving the company's profitability ### 26. The most innovative software to manage and control all your risks and threats. **Rating:** 5.0/5.0 stars **Reviewed by:** Roland C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about ARIS?** with Aris you will get the best in security and data protection in the IT field, it is the partner your company should contact to manage the compliance and effectiveness of all your security measures and protocols to ensure the total protection of all your digital activities and processes. **What do you dislike about ARIS?** for some users to implementing this software can be a bit expensive, I think Aris should offer new prices and discounts adapted to the needs of each consumer. **What problems is ARIS solving and how is that benefiting you?** my company was able to solve different security breaches where our most important data was leaked to the competition, now we enjoy total protection and in real time for all our activities and confidential content. ### 27. Great tool to enhance business process management practice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about ARIS?** ARIS has been a great tool for enhancing our business process management practice - with some training, it is fairly easy to use for process architects and modellers, and offers an easy way to produce professional quality process models that are consistent with industry standards. The tool is also versatile to be able to support needs for other types of business models such as customer journey etc. **What do you dislike about ARIS?** The consumption of information from ARIS requires viewer license, and require uses to learn how to navigate around ARIS databases **What problems is ARIS solving and how is that benefiting you?** ARIS enabled us to create process models quickly, making sure the process models follow industry common standards, and enabled us to create different views to meet business needs. ### 28. Solution for integration work processes **Rating:** 4.0/5.0 stars **Reviewed by:** maxime s. | Systems engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about ARIS?** It is an easy to use and integrate tool, easy to adapt for use, the price is affordable, it does not require a steep learning curve **What do you dislike about ARIS?** The technical support gives vague answers and failed to give me an expected solution **What problems is ARIS solving and how is that benefiting you?** Improved security, integration between company departments is no longer a problem, in addition to providing a complete and detailed view of the company's business processes, an excellent tool to save time and money in the work area ### 29. Creating Processes in an advanced way. **Rating:** 4.0/5.0 stars **Reviewed by:** Tim H. | OPS Engineer ARIS, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** You have a lot of options to best create your processess. And if you are stuck, there is a great support from SAG. **What do you dislike about ARIS?** It takes some time to get to know the full extend of the product. Since it is so advanced and you can do a lot, it can get a bit complicated at times. **What problems is ARIS solving and how is that benefiting you?** To get a good insight in all the processes you have within your company. ### 30. We are now able to creat and store our process model very efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Okan . | Project Management and Process Improvement Responsible, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** Being able to store all our process models in the same database and link any necessary information together and reach them in an instance whenever we need. **What do you dislike about ARIS?** the new cloud version has some bugs that need to be sorted asap **What problems is ARIS solving and how is that benefiting you?** Most of our processes were not written. So we are accumulating our corporate knowledge and at the same time seeing our shortcoming and make the neccessary adjustments and improvements accordingly. ### 31. Convenient tool with vast amount of functions **Rating:** 3.5/5.0 stars **Reviewed by:** Oleg Z. | Process manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2024 **What do you like best about ARIS?** Flexibility in process modelling and possibilities for custom script creation. **What do you dislike about ARIS?** It can be very hard to learn for newcomers, especially when it comes to customizing ARIS for company. New users highly depend on ARIS support or private contractors. **What problems is ARIS solving and how is that benefiting you?** With ARIS we can create unified network of processes, automate creation of process documents for employees and fully account all activities within our company. ### 32. I am responsible for maintaining and supporting the platform, providing assistance to users. **Rating:** 4.0/5.0 stars **Reviewed by:** Eduardo P. | Internal consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** I like the practicality of the controls more. **What do you dislike about ARIS?** I don't like the difficulty of any customizations involving sending notifications and changing the response pattern. **What problems is ARIS solving and how is that benefiting you?** The company's problems in organizing internal processes within the respective roles of each actor in the process. With the analysis and drawings of the processes and the collaboration in updating these drawings, it brought quality in the understanding for decision-making for users. ### 33. Amazing connection software **Rating:** 5.0/5.0 stars **Reviewed by:** aaron v. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about ARIS?** I have been using this software since 2012 and I think it is an ideal platform to establish connections betwen different systems, all its configurations and tools allow the user to obtain better and more efficient results, since it allows any user to model and analyze processes without the need for superior knowledge. **What do you dislike about ARIS?** In general I think it is a great software that can add many more functions that allow its user to customize all the content of their activities. **What problems is ARIS solving and how is that benefiting you?** this software solves every one of connectivity problems that our company can experience in the processes that run between each of our departments, it´s really good! ### 34. Very good tool for Enterprise Architecture **Rating:** 4.0/5.0 stars **Reviewed by:** Pablo G. | Especialista Senior en Gestión de Riesgos, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** ARIS gives us a lot of ease to model the institution's processes, at all levels and with the depth we need, it is very versatile. **What do you dislike about ARIS?** There is a lack of a help option, inquiries, or F1 to explore functions, resolve doubts, both as a user and as an administrator. **What problems is ARIS solving and how is that benefiting you?** We are modeling institutional processes, helping the areas to understand them better and identifying opportunities for improvement for their subsequent implementation. ### 35. ARIS Process Mining is the true TOBE **Rating:** 4.0/5.0 stars **Reviewed by:** Pablo D. | Smart Automation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about ARIS?** What I like the most about this new version of ARIS Process Mining is the evolution towards a friendly web interface, different from what existed in other products such as ARIS PPM. **What do you dislike about ARIS?** Although it has been improved from other versions, the configuration of the clients and the data continues to have some complexity. Anything that makes this work easier will greatly improve the experience. **What problems is ARIS solving and how is that benefiting you?** As I said in the previous post. The new web interface provides the user and analyst with greater clarity and accessibility when it comes to displaying and accessing data. ### 36. A user's perspective on AG Aris **Rating:** 4.0/5.0 stars **Reviewed by:** Abhit H. | Data Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about ARIS?** This is the best tool we are using right now. It offers so many features and makes our work easy. It is very easy to visualise our business process with AG Aris. We can easily manage our end to end process using that. Whatever operation is that, it works seamlessly. Everyone on the team can now understand how things work together. It also identifies wherever improvement needs to be done and suggests that to the user. It is overall a powerful software packed with lots of features and functions. It is easy to use and implement. **What do you dislike about ARIS?** Well it's a very useful software, and the software offers a wide range of features but the user have to learn it first how to use it. It took us some time to get to know the software and we have to learn it all and then only we got comfortable using it. Also it is little bit pricey and use have to pay extra money for using latest features. But it is worth it in a long run. **What problems is ARIS solving and how is that benefiting you?** Well Aris is solving two major problems in the industry which is unclear processes and hidden bottlenecks. Aris helps user to clearly define the process and visualise the workflows, it ensures that everyone is getting familiar with the process and ensures everyone understands their role and know how tasks are connected. We use this for documentation and it all works very accurately. They also provide data driven solutions and saves a lot of time and we find all these very productive as it saves a lot of time for us and makes our work easy. **Official Response from Marie Heil:** > HI Abhit. Thank you for your evaluation of ARIS. We're happy to learn that this is your go-to tool because of its many features and smooth functioning, which make your work easier. It's wonderful to hear how ARIS is helping you address industry challenges such as unclear processes and hidden bottlenecks. By providing clear process definitions, visual workflows, and data-driven solutions, it streamlines your documentation efforts and boosts productivity significantly. We're dedicated to making sure ARIS continues to be a wise long-term investment, even while we recognize the learning curve and cost concerns. ### 37. Great tool for modeling, but not ideal for customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** The standard package works great and I really like the recent upgrades to Aware, the dashboarding feature. Using queries is a lovely way to keep up-to-date dashboards, but user-friendliness of queries could improve. ARIS is easy to install and the user management through Active Directory works well. I work with ARIS every day. Customer support is great. **What do you dislike about ARIS?** It is often difficult to create custom functions and reports in ARIS. The combination with ARCM is often difficult and needs maintenance after every few service releases. **What problems is ARIS solving and how is that benefiting you?** ARIS lets us model all of our processes within the organization. ### 38. Comprehensive Modeling Capabilities and easy to digest. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ARIS?** ARIS offers a wide range of modeling notations which is great for capturing different aspects of the business. Central repository is helpful for maintaining consistency, ensures everyone works on latest version. **What do you dislike about ARIS?** Integration options could be expanded to include more popular business software **What problems is ARIS solving and how is that benefiting you?** We use ARIS for multiple BPMNs enabling us to monitor, refine and make our processes efficient and autonomous. It helps with compliance and making it easier to understand and analyze our business process, which further helps break silos across various team like IT & Finance and creates autonomy. ### 39. Great Tool to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Amandeep S. | Applied Analytics Professional(Data & AI), Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** Aris is a good tool. Its an all in One tool with features like Process mining and trendminer it's on a whole new level. **What do you dislike about ARIS?** Need more training course for BPMN and process mining. **What problems is ARIS solving and how is that benefiting you?** I currently use Process mining feature of aris. This is helping us alot in finding the inefficencies and bottlenecks in the process. ### 40. A full feature Processing Mapping Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2024 **What do you like best about ARIS?** ARIS is easy to use and navigate. Business processes can be mapped at different levels from top down to lower levels to suit different user needs. Business processes can be easily implemented. Software AG is known for their good customer support. Their local consultants are also very helpful. The tool integrates very well with common corporate services and applications. **What do you dislike about ARIS?** ARIS can run quite slow sometimes. The cost of the tool is also quite high and can be difficult to justify too for smaller organisations who have a smaller budget. **What problems is ARIS solving and how is that benefiting you?** ARIS allows the business to map all critical business processes in one place so that they can be more easily maintained. It provides a platform to support day to day operations, project delivery, and internal risk and audit. ### 41. Aris is a powerful tool, with many interesting and business-relevant features. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about ARIS?** Tools for analyzing processes, risks, etc. The tool has features that help in evaluating process weaknesses. **What do you dislike about ARIS?** Despite all the resources available, using the tool requires a very high level of knowledge from the user. This makes it difficult to use on a daily basis, requiring the help of consultants and training. Who are not easily found or made available. **What problems is ARIS solving and how is that benefiting you?** We are managing to map our business processes. Map possible risks and draw up plans to resolve them. The documentation generated is rich and available for users to consume. ### 42. Outstanding Solution for System Connectivity. **Rating:** 4.5/5.0 stars **Reviewed by:** Sunil C. | Associate Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about ARIS?** I've been using Software AG ARIS since 2014, and it has proven to be the perfect platform for connecting various systems. Its extensive configurations and tools empower users to achieve superior and more efficient results. The software's intuitive design and ease of use allow anyone to model and analyze processes without needing advanced expertise. Review collected by and hosted on G2.com. **What do you dislike about ARIS?** Overall, it is an excellent software. However, it could benefit from additional features that allow users to further customize the content of their activities. Review collected by and hosted on G2.com. **What problems is ARIS solving and how is that benefiting you?** This software efficiently resolves all our company's inter-departmental connectivity challenges, ensuring seamless and effective process integration. It's an outstanding tool! ### 43. AG ARIS THE BEST TOOL FOR COMPANIES **Rating:** 5.0/5.0 stars **Reviewed by:** Alicent S. | Marketing Team, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about ARIS?** AG ARIS it allows me to organize, evaluate business analysis, and risk control helping my business management system, it is easy to integrate into different processes efficiently, it is really easy to use. **What do you dislike about ARIS?** I have not had any problems with AG ARIS, the price should be considered, but it is really worth it, it works better thant I expected. **What problems is ARIS solving and how is that benefiting you?** AG ARIS it allows me to manage and analyze large volumes of information, simplifying the work process and saving time, it is agile and necessary for business use. ### 44. My experience with Aris **Rating:** 3.5/5.0 stars **Reviewed by:** Cristiano H. | Senior Process Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** I like it because it is a database where objects are interconnected. Aris is a robust tool that has several interconnected databases, which makes it easier to manage risks, IT, changes, problems, etc. It also has easy-to-create custom reports. SoftwareAG support is fast and effective. **What do you dislike about ARIS?** Too many settings that make it too complicated. **What problems is ARIS solving and how is that benefiting you?** Interconnection between processes that provides greater visibility of the business. Aris has unique drawing tools that greatly speed up process modeling. SoftwareAG support is fast and effective. ### 45. Best Process Mining tool **Rating:** 4.0/5.0 stars **Reviewed by:** Mahesh B. | Senior Analyst and Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2024 **What do you like best about ARIS?** AG ARIS is a very key tool when it comes to optimizing operation excellence and ease of usage.The Day to day business problems need a tool like AG ARIS.The customer support provided for the tool is impeccable.The Ease of implemementation on the process mining side is very good.The application can be easily integrated and can be used very frequently.The tool provides all facilities from planning task mining to process execution without the need for juggling between different tools **What do you dislike about ARIS?** No dislikes but as a suggestion more application can be added going forward.Automation features need to be added **What problems is ARIS solving and how is that benefiting you?** The bootle neck issues causing the process delays and optimizing the resource efficiency and also making the process more efficient is the key thing benefitting our market issues and resolving them on a very swift note. **Official Response from Marie Heil:** > Thank you very much for your feedback! It's great to hear that ARIS is important for you to optimize operational excellence and that you also appreciate the tool for its ease of use. Your suggestion to add more applications and automation features is very valuable and we have indeed already made some new developments! Have you heard about the new AI Companion? Here's a link with more information: ### 46. Process Management in Large Supply chains **Rating:** 2.5/5.0 stars **Reviewed by:** Chris H. | Process Design Data and integration Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** Process design is good and intuative. Requires minimal training and easy accessability through cloud platform. **What do you dislike about ARIS?** Cloud version not as advanced as desktop based version. Cloud version is laging behind competitors. **What problems is ARIS solving and how is that benefiting you?** Formal documentation of business processes to generation of RACM and RACI for the business. ### 47. a great company process management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jenc C. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about ARIS?** multiple functions, such as risk management **What do you dislike about ARIS?** Even as a customer, we haven't received the requested sample beds, sample evenings, and descriptions for 2 years, maybe they don't exist or don't exist? **What problems is ARIS solving and how is that benefiting you?** a group of companies for process organization ### 48. Easy to use platform with great potential **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about ARIS?** User friendly and very easy to use even for beginners. It is easy to implement and integrate business processes in one unique platform. **What do you dislike about ARIS?** Some very useful features are only available for the Enterprise subscription. **What problems is ARIS solving and how is that benefiting you?** ARIS is solving the problem of having business processes mapped in a closed environment where employees rarely make access. Thanks to ARIS, our business processes are now more accessible to every employee and they can be consulted in an easier way. ### 49. Using Software AG ARIS for Business Process Management as a Business Consultant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about ARIS?** Software AG ARIS is a well-established BPM tool in the industry with a huge community backing it. Therefore, even new users would have no trouble finding advice and solutions to any problems they may face. **What do you dislike about ARIS?** Software AG ARIS has been around for a long time within a large community. So, while it has been continuously evolving, it might be difficult to bring about new revolutionary changes to the already established system. **What problems is ARIS solving and how is that benefiting you?** ARIS facilitates documentation and analysis of business processes. ### 50. ARIS - One of the best tool to standardise, design, model, integrate & showcase processes **Rating:** 5.0/5.0 stars **Reviewed by:** Santosh P. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about ARIS?** Its Modeling and designing capabilities, easy integration along with dashboarding to show KPI's. **What do you dislike about ARIS?** Time taken by datafeeds for processing csv files used in dashboards can be improved. **What problems is ARIS solving and how is that benefiting you?** Process standardisation and improvement ## ARIS Discussions - [Can I get all the facilities in cloud version that are available in onpremise version](https://www.g2.com/discussions/can-i-get-all-the-facilities-in-cloud-version-that-are-available-in-onpremise-version) - 2 comments, 1 upvote - [View ARIS pricing details and edition comparison](https://www.g2.com/products/aris-aris/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+20%3A44%3A33+-0500&secure%5Bsession_id%5D=2b0d18ad-0928-4fce-a9cd-61708593682b&secure%5Btoken%5D=2a7832519668066e8562dd13b385d2601c8ab2049c09280f15341d75416c20d0&format=llm_user) ## ARIS Integrations - [Collibra](https://www.g2.com/products/collibra/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## ARIS Features **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Document Approval **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development **Automation** - RPA Integration - Application Development **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top ARIS Alternatives - [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) - 4.4/5.0 (57 reviews) - [Celonis](https://www.g2.com/products/celonis/reviews) - 4.5/5.0 (286 reviews) - [Camunda](https://www.g2.com/products/camunda/reviews) - 4.5/5.0 (316 reviews)