What I like best about ARIS is its ability to centralize business processes and make them easy to visualize, document, and manage. It provides a clear view of workflows, roles, and dependencies, which improves collaboration across teams and helps ensure consistency. I also appreciate how it supports governance, risk, and compliance initiatives by maintaining well-structured process documentation and making it easier to identify opportunities for process improvement. Review collected by and hosted on G2.com.

One aspect I dislike about ARIS is that the interface can feel complex and overwhelming, especially for new users. Some functions require multiple clicks and navigation through several menus, which can make simple tasks less intuitive than expected. I also feel that performance can be slower when working with large process repositories, and the learning curve is relatively steep compared with some more modern process management tools. However, once users become familiar with the platform, its depth of functionality becomes much more valuable. Review collected by and hosted on G2.com.

We used ARIS daily to manage incidents, and it made tracking and managing incident progress much easier. Review collected by and hosted on G2.com.

Since ARIS was not built for incident management, it cannot alert or show incident data in real time on the dashboard. Because of that, we have to manually track incidents and keep updating them ourselves. What I dislike is the amount of manual tracking and updating required. Review collected by and hosted on G2.com.

The ability to create clear, standardised process models (BPMN/EPC) and maintain everything in a centralised repository is a real strength. It makes complex business workflows easy to understand and communicate across teams. The combination of process modelling and analysis is the most helpful part for us. We can not only design workflows, but also analyse them to identify bottlenecks and inefficiencies. This is especially useful in our client projects when we are recommending process improvements to clients. Review collected by and hosted on G2.com.

ARIS can be quite complex to use, especially when managing large process repository tasks such as linking processes and handling data across-models are not always intuitive. There are also occasional challenges with data consistency, and reporting matrix outputs may not always align as expected. Review collected by and hosted on G2.com.

Its the only tool which has all I need - process modelling, process simulations, process mining, task mining and the last but not least tool integrated with AI and help to find places in organization for best usage of AI Agent Review collected by and hosted on G2.com.

Helicopter view of process architecture, automatic creation of connections between diffrent objects Review collected by and hosted on G2.com.

Collaboration and governance are one of the super added advantages of Aris which makes more useful. As employees of different levels can participate and give their suggestions to improve the process flow or remove a bottleneck from process. Review collected by and hosted on G2.com.

Aris can further advance more in process mining like it is currently a super tool for process modelling, by giving more exact recommendations regarding process flow improvement from system itself by the use of Artificial intelligence. Review collected by and hosted on G2.com.

Process data maps in ARIS provides a diagrammatic representation of end to end flow of data between various supporting applications used in the execution of a business process or business model. It helps explain the journey of a business process step with defined RACI as per data governance matrix Review collected by and hosted on G2.com.

ARIS takes huge amount of time to render the flow, maps , diagrams of any object which is created Review collected by and hosted on G2.com.

Data loading was very easy, also gives hints about errors experienced while loading. Short learning curve to configure correctly the OOTB dashboard apps. AI companion was helpful to configure measures without need of coding knowledge --> no-code user here. Easy admin of users Link from process mining tool (discovered model) to BPM tool Time saving - easy to transfer analysis across projects to reuse templates. Review collected by and hosted on G2.com.

Overwriting the data was not so intuitive. Had to reset and reload in different pages to prevent appending the data. I missed the capability to interlink processes without overcomplicating the case identification and event logs. The OOTB apps. Complex to make disconnected filters to apply to individual apps in a report (for benchmarks) Some metrics were not consistent when resetting and reapplying the same filters (within a close range, but not the same number as before) Review collected by and hosted on G2.com.

The best thing about ARIS is how process-centric it is, without being overwhelming. Whether you're trying to optimize customer journeys or understand internal workflows, it just works. I’ve used it to map out entire customer touchpoints across email, ads, and landing pages. Having that bird’s-eye view made it easier to tie content goals with business KPIs. I’m not a techie, but ARIS made me feel like I could think like one. Review collected by and hosted on G2.com.

Honestly, ARIS has a lot going for it—but like any robust tool, there’s a bit of a learning curve, especially for beginners. As someone transitioning from content into digital marketing, the sheer number of features felt a bit overwhelming at first. But once you get the hang of the interface, it starts to make a lot more sense. Would love to see a more intuitive onboarding for new users. Review collected by and hosted on G2.com.

What I like best about ARIS is how user-friendly and intuitive it is for mapping complex business processes. It makes collaboration between teams seamless and ensures everyone is aligned, which is a big win in any organization. Review collected by and hosted on G2.com.

One thing I dislike about ARIS is that it can feel a bit overwhelming at first, especially for new users due to its complex interface and wide range of features. It also tends to be resource-intensive, which can slow things down on less powerful systems. Review collected by and hosted on G2.com.

ARIS is a very good and easy to use tool. One can document their Business Process Designs using BPMN 2.0 notations. Folder structures can be created, function allocation diagrams can be created, its UI is very customer centric and easy to understand for a common man. I use it frequently (ARIS Designer) for drafting processes, its integration with other softwares is pretty simple and have good customer support in case of any problems. One can learn ARIS and take free certifications ranging from basics to intermediary to advance or expert level. One can also do process mining to understand the in depth knowledge about their product and process. Its easy implementation makes it an ideal tool for mapping processes, process mining, third party integration and flawless user interface. Review collected by and hosted on G2.com.

One thing I dislike about ARIS is their web version (ARIS Connect), although it has a pretty good interface but it's sometimes slow and due to latency it becomes difficult to use. Review collected by and hosted on G2.com.