G2 reviewers report that Celonis excels in user satisfaction, boasting a significantly higher overall score compared to ARIS. Users appreciate its user-friendly interface, which makes navigating through features intuitive and visually appealing, enhancing the overall experience.
According to verified reviews, Celonis stands out for its ability to provide end-to-end process transparency. Users highlight how the software effectively identifies bottlenecks and compliance gaps, transforming operational data analysis into actionable insights.
Users say that the support team at Celonis is notably proactive, often reaching out with suggestions and best practices. This level of engagement is seen as a significant advantage, helping organizations optimize their use of the platform more effectively than with ARIS.
Reviewers mention that while ARIS is praised for its process-centric approach, it may not offer the same level of real-time insights as Celonis. Users find ARIS effective for mapping out customer journeys and internal workflows, but some feel it lacks the depth of analysis that Celonis provides.
According to recent feedback, ARIS users appreciate its effective training modules and ease of use for BPMN, making it accessible for teams new to process mapping. However, some users feel that it can be overwhelming at times, especially for those looking for a more streamlined experience.
G2 reviewers highlight that both platforms have similar scores for ease of setup and administration, but Celonis users report a more seamless onboarding experience. This is crucial for organizations looking to implement process mining solutions quickly and efficiently.
Pricing
Entry-Level Pricing
ARIS
No pricing available
Celonis
No pricing available
Free Trial
ARIS
Free Trial is available
Celonis
Free Trial is available
Ratings
Meets Requirements
8.3
137
8.6
210
Ease of Use
8.3
144
8.7
213
Ease of Setup
8.1
109
8.1
155
Ease of Admin
8.1
86
8.1
121
Quality of Support
8.5
131
8.3
208
Has the product been a good partner in doing business?
Can I get all the facilities in cloud version that are available in onpremise version
2 Comments
Official Response from Software AG ARIS
Hi Seshan, yes you get the same functionalities in both cloud and on prem. The deployment model doesn't have any effect on product functionality.
You'll...Read more
A few years ago, SAP delivered the OEM-version of Celonis as a SAP Process Mining by Celonis. This version was tightly integrated with SAP. For example, SAP...Read more
Who is Celonis?
1 Comment
Official Response from Celonis
Celonis is a software company which delivers an Intelligent Business System for customers to drive business transformation. It is built on a technology...Read more
Why is Celonis different?
1 Comment
Official Response from Celonis
Celonis disrupted what had previously been a manual, time-consuming and expensive consulting-driven approach with its software that can rapidly produce...Read more
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