SoftDent Reviews & Product Details

I liked the way the schedule itself was set up, but there's not much I loved about the software. Review collected by and hosted on G2.com.

Not very user friendly, multiple windows have to be open, the account screen is harder to read and decipher, normal Windows' shortcuts don't work within software. Review collected by and hosted on G2.com.

The new updates helped a lot for ease of moving between pages. Review collected by and hosted on G2.com.

Anything to do with scanning in documents is an inconvenience. Review collected by and hosted on G2.com.

Most everything is in one location. Works well for paperless charting. The tabs make it easy to find things like perio charting, patients charts, accounts, etc Review collected by and hosted on G2.com.

Scheduling can be difficult. I have accidentally moved appointments without even trying and can never get them back in the same spot. We also have issues integrating our xray software into this program. Some days it works and others it doesn't. Not sure why. Review collected by and hosted on G2.com.

Pretty easy user interface. It looks old though and need to be updated Review collected by and hosted on G2.com.

interface looks old , there is always a long hold with support Review collected by and hosted on G2.com.

The efficiency to communicate, maximize profitability, and streamline our workflow. Review collected by and hosted on G2.com.

The organization of each feature is difficult to differentiate and understand. Review collected by and hosted on G2.com.

The only thing I like about this software is that I don't have to use it anymore come July 1. Review collected by and hosted on G2.com.

This software is SLOW. It's like it runs heavy no matter how new or fast your internet is. Nothing is seamless, and every feature is either way too many clicks or just plain difficult to use. Review collected by and hosted on G2.com.

The software has an easy to follow interface once the administrative details are properly set up. Review collected by and hosted on G2.com.

There is not enough customization for specialty practices and users must update information more frequently than we'd like to have accurate information for insurance estimation. Review collected by and hosted on G2.com.

Ease of use and navigation from screen to screen Review collected by and hosted on G2.com.

Limited reputation in the field of dentistry at least in my geographical area Review collected by and hosted on G2.com.

once trained is very easy to navigate and dynamic to use. Review collected by and hosted on G2.com.

it is not what i would call user friendly for people with limited computer skills. requires moderate training to master. Review collected by and hosted on G2.com.

Not always user friendly. It crashed a lot. Two staff cannot be in the same chart Review collected by and hosted on G2.com.

Two staff cannot be in the same account Review collected by and hosted on G2.com.