Reviews say that Eaglesoft excels in Insurance and Billing with a score of 9.4, making it a preferred choice for practices that prioritize efficient billing processes. In contrast, SoftDent lacks behind in this area, which may lead to challenges in managing insurance claims.
Users report that Eaglesoft's Appointment Scheduling feature, rated at 9.6, is highly intuitive and user-friendly, allowing for seamless management of patient appointments. SoftDent, with a lower score, has been noted for its less efficient scheduling capabilities.
Reviewers mention that Eaglesoft's Dental Imaging feature, rated at 9.4, provides high-quality imaging options that enhance diagnostic capabilities. Users on G2 have pointed out that SoftDent's imaging tools do not match the quality and ease of use found in Eaglesoft.
G2 users highlight Eaglesoft's strong Document Management system, scoring 9.3, which allows for easy storage and retrieval of patient documents. In comparison, SoftDent's document management features are seen as less robust, leading to potential inefficiencies.
Users say that Eaglesoft's Patient Engagement tools, rated at 8.5, foster better communication with patients, enhancing overall satisfaction. SoftDent's engagement features, however, have received mixed reviews, indicating room for improvement.
Reviewers mention that Eaglesoft's Quality of Support is rated at 8.7, with many users praising the responsiveness and helpfulness of the support team. In contrast, SoftDent's support, rated at 7.1, has been criticized for slower response times and less effective assistance.
Pricing
Entry-Level Pricing
Eaglesoft
No pricing available
SoftDent
No pricing available
Free Trial
Eaglesoft
No trial information available
SoftDent
No trial information available
Ratings
Meets Requirements
8.5
94
7.0
18
Ease of Use
8.6
95
6.8
16
Ease of Setup
8.0
32
Not enough data
Ease of Admin
8.3
30
Not enough data
Quality of Support
8.7
93
7.1
16
Has the product been a good partner in doing business?
I am not sure of current pricing, but monthly is based on what modules you have - I only have the imaging module and I pay $249/month for support and...Read more
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