--- title: Loup Reviews meta_title: 'Loup Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Loup works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-09-02' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Loup Reviews **Vendor:** Loup **Category:** [Live Commerce Software](https://www.g2.com/categories/live-commerce) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About Loup E-commerce stores shouldn't be static. Loup maximizes conversion for brands, by enabling personalized user shopping journey with interactive videos. - Bring your best performing videos from social and place them across your website with our one-click integration for YouTube, Instagram and TikTok - Host shoppable Livestreams directly on your website, broadcast across social channels, invite cohosts to join you and chat with participants in real time - Invite customers into a live one-to-one consultation where they ask individual questions and can purchase recommendations directly from the interface - Our AI powered Recommendation engine ensures your customers see the right video for them - every time ## Loup Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users highlight the **elevated ecommerce experience** with Loup AI, enhancing customer engagement and increasing sales conversion rates. (1 reviews) - Users praise Loup for its **exceptional customer engagement** , enhancing the eCommerce experience with virtual interactions and tailored solutions. (1 reviews) - Users praise Loup's **excellent customer support** , which quickly resolves queries and enhances their ecommerce experience. (1 reviews) - Users find Loup easy to use, thanks to its **smooth integration and quick customer support.** (1 reviews) - Users find the **easy implementation** of Loup AI enhances their ecommerce experience without complications. (1 reviews) - Experience (1 reviews) - Integrations (1 reviews) - Users love the **personalization features** of Loup, enhancing customer engagement and boosting sales effectively. (1 reviews) ## Loup Reviews ### 1. Elevate Ecommerce Store with Visual Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kaushal S. | Performance Marketing Executive, Marketing and Advertising, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 02, 2024 **What do you like best about Loup?** The best part about Loup AI is that it helped me in elevating my ecommerce store with visual buying experience. It is an AI powered software which helped me in welcoming my customers with a virtual welcome experience. It helped me in increase the percentage rate of the Add to Cart Numbers and Buy Counts. It helped me in curating a unique experience for each and every customer. The integration and implementation of software are smooth and easy. There are quick customer support features which help you with any query. Overall, it is elevating the ecommerce buying experience. **What do you dislike about Loup?** It has been around 2 months using the Loup AI powered software and I am loving it so much. There is just nothing to dislike about in the software. **What problems is Loup solving and how is that benefiting you?** It is helping e-commerce businesses like us in elevating the online buying experience with visuals and video content. It helped me in curating a unique experience for each and every customer. ### 2. AI-powered video marketing platform for conversion **Rating:** 3.5/5.0 stars **Reviewed by:** Himanshu K. | Freelance, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 22, 2024 **What do you like best about Loup?** it has AI capabilities which guide users based on their shopping behaviours I love this thing the most I was searching for the best methods to guide customers so that I can help them online but as I want cost effective methods to guide them and my client also wants someone to take care of the customer's for 24*7 which was a challenge for us because of the budget issues as business is in starting phase ! so someone suggest me to use loup.ai as it solves number of problems **What do you dislike about Loup?** nothing seems to be disliked as it is currently perfect **What problems is Loup solving and how is that benefiting you?** it Increases engagement on websites and also conversion rate on the other hand it increase user login and signup rate . which could be a challenge for some businesses . my client only wanted a bot I used it for converting potential clients - [View Loup pricing details and edition comparison](https://www.g2.com/products/socialchat-loup/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-03+05%3A36%3A37+-0500&secure%5Bsession_id%5D=b315b6cd-b556-4988-9819-5dd9917dbd10&secure%5Btoken%5D=2aaffd872d9623fca3f38124843a6a63b92ffe6d83cbdbefb55d77e3fbe19fae&format=llm_user) ## Loup Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Engagement** - Live streaming - Live chat discussions - Social media - One-to-one call scheduling - Omnichannel livestreaming - Stream sharing - Product demonstrations **Templates** - Library - Customization - Optimization **Integration** - Shopping cart - Social media - Video analytics tools - Campaign management tool - CRM & Data Platform Integration - Smartphone and DSLR - API **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Live selling** - Social media - Marketplaces - Lead capturing and distribution - E-commerce platform **Multichannel** - Web - Email - Mobile **Analytics** - Data Capture - Reporting - Campaign performance - Product Insights **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Loup Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,253 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,487 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews)