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SMS-iT Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love the ease of use of SMS-iT, enabling effortless creation of targeted messaging campaigns. (3 mentions)
Users highlight SMS-iT's ease of use and flexibility, enhancing their outreach and engagement strategies effectively. (3 mentions)
Users value the automation tools in SMS-iT, enhancing efficiency and effectiveness in outreach campaigns. (2 mentions)
Users highlight the efficiency of SMS-iT for targeted messaging campaigns, optimizing engagement and improving outreach strategies. (2 mentions)
Users praise the great customer service of SMS-iT, enhancing their overall satisfaction and experience with the product. (1 mentions)
Users find the UI/UX of SMS-iT lacking, expressing a need for significant enhancement in functionality and ease of use. (2 mentions)
Users find the account set-up process complex, though appreciate the supportive customer service offered by SMS-iT. (1 mentions)
Users feel SMS-iT faces development challenges that hinder improvements in UI and UX, affecting overall usability. (1 mentions)
Users report missing features like power dialer and IVR, leading to a less effective experience with SMS-iT. (1 mentions)

Top Pros or Advantages of SMS-iT

Top Cons or Disadvantages of SMS-iT

SMS-iT Reviews (8)

Reviews

SMS-iT Reviews (8)

4.4
8 reviews
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Wes N.
WN
Wes N.
Professional Technologist
Small-Business (50 or fewer emp.)
"SMS-iT: A Game-Changer for Political Campaigns"
5/5
What do you like best about SMS-iT?

If you’re managing a political campaign, SMS-iT is the must-have tool to elevate your outreach strategy. With its self-service platform and SIM card-powered MMS, SMS, and RCS messaging, SMS-iT allows you to engage voters like never before. The ability to send rich media content via MMS and RCS helps you deliver compelling messages that truly connect with your audience, while traditional SMS ensures accessibility for all voters.

What stands out is its ease of use and flexibility for creating targeted messaging campaigns. Whether you’re sending reminders for town hall meetings, polling voters, or sharing personalized calls to action, SMS-iT’s automation tools make it seamless. The platform also supports real-time analytics, allowing you to optimize engagement and monitor campaign performance. Compared to other messaging platforms, SMS-iT gives you the perfect balance of power, affordability, and accessibility.

The added bonus? The SIM card integration ensures you can maintain control over your local campaigns without breaking the bank. Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

For what I've paid for the product, there are no downsides; the product has been a great value for the price. The company has a roadmap with a lot of AI features, and those will take time to implement. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"not easy to understand"
2.5/5
What do you like best about SMS-iT?

email and sms system is good.There is also pipeline to automated the sales work. Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

There are some feature that does not work at all. Feature like power dailer, Receptionists IVR, boardcast, etc Review collected by and hosted on G2.com.

Jagdarshan S.
JS
Jagdarshan S.
Small-Business (50 or fewer emp.)
"Good Appointment Application"
5/5
What do you like best about SMS-iT?

I used it for SMS and appointment setting it is working well. Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

It works flawless and have no drawback as per my knowledge. Review collected by and hosted on G2.com.

Joel W.
JW
Joel W.
CEO of Whaley’s Virtual Insurance Agency
Mid-Market (51-1000 emp.)
"Launching multiple B2B businesses with SMSiT Decentralized"
5/5
What do you like best about SMS-iT?

SMSiT Decentralised is a very flexible business opportunity for any individual that wants to start a B2B business. You can actually launch multiple businesses from inside SMSit Creating multiple streams of income. Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

There is a learning curve in setting up SMSiT Decentralized, but their support is very good. They have videos to take you through step by step and also live help just for the asking through chat and Zoom. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Small-Business (50 or fewer emp.)
"Amazing Next Gen Omni-channel Marketing and Messaging platform"
5/5
What do you like best about SMS-iT?

SMS-iT is an easy-to-use SMS messaging platform and beyond. SMS-iT allows you to send text messages, promotions, reminders, birthday wishes, and easily create text funnels for better lead qualification.

The Decentralized Version gives SMB like us the opportunity to tap into SMS marketing without breaking the bank.

The smart tools already available in SMS-iT 1.0 as well as the upcoming SMS-iT 2.0 are impressive and will give to small business a powerful platform to literally perform omni-channel marketing at an affordable price. Yes, be wherever your customers are to serve them well.

I also appreciate the level of involvement of the Founder to its community and to speedily develop and enrich the SMS-iT platform. The sneak preview of SMS-iT platform is simply mindblowing. I also like the founder's ambition to compete with the best and the confidence to par with them.

The upcoming automation features will make it even more efficient to acquire and develop leads. SMS-iT will make a difference for our business. Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

What I dislike is the account set-up process in the Decentralized Version. Too complicated but at least SMS-iT has an excellent customer service ready to support you to get started. Happy, that this critical feedback has been acknowledged and SMS-iT is working on it.

The UI/UX of the current SMS-iT 1.0 has to be improved. Again, it's something SMS-iT is already working on. Review collected by and hosted on G2.com.

TN
Toolz N.
Marketting
Small-Business (50 or fewer emp.)
"SMS-iT has been a life saver"
5/5
What do you like best about SMS-iT?

Fast sending speed

9 sms gateway

Simple interface for user

Great customer service Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

For now, there is nothing I am dissatisfied with SMS-iT Review collected by and hosted on G2.com.

Mohammed N.
MN
Mohammed N.
Founder
Small-Business (50 or fewer emp.)
Originally submitted 6/18/2022
"2-way omni-channel app with massive potential"
4.5/5
What do you like best about SMS-iT?

There are four ways I can send unlimited SMS via the decentralized version:

1) SMS-iT FREE Public US Number.

2) I can use my Simcard, i.e a Simcard Gateway is available, for unlimited messaging.

3) SMPP Gateway: I can set up a free SMPP Server on my desktop/server, for free unlimited messaging, by using my mobile network connection.

4) In-built Twilio Gateway

The Founder and the support team are incredibly supportive. They are always ready to jump on a Zoom call to help set things up. I have 100% faith that this company is going places, and I plan to enjoy the ride. Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

Version 2/0 promises to fix the issues below:

- The UI needs modernising and simplification

- The onboarding process has a few bugs

Don't be deterred by Version 1.0. Version 2.0 due in around 4 months, will be a massive improvement. Review collected by and hosted on G2.com.

Syed H.
SH
Syed H.
Account Manager
Small-Business (50 or fewer emp.)
"Good Tool"
3.5/5
What do you like best about SMS-iT?

the supportive team which helps in all stages of setup Review collected by and hosted on G2.com.

What do you dislike about SMS-iT?

Too many things in development which need to slow down and focus on Improving UI and UX Review collected by and hosted on G2.com.