--- title: Smith.ai AI Receptionist Reviews meta_title: 'Smith.ai AI Receptionist Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Smith.ai AI Receptionist works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 21 scale: '5' date_modified: '2026-08-07' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Smith.ai AI Receptionist Reviews **Vendor:** Smith.ai **Category:** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About Smith.ai AI Receptionist AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency. It handles screening, lead qualification, and intake while human receptionists stand by for escalations or complex requests. This hybrid model delivers AI efficiency with seamless human backup. AI Receptionist comes with custom call-handling playbooks that are tailored to adapt and align with your workflows. These playbooks ensure each interaction reflects your brand’s voice, values, and quality standards. Our integration ecosystem includes over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot — so call data flows directly into your CRM, scheduling software, and other tools. This unified setup centralizes operations and reporting across your business locations. The AI Receptionist dashboard provides real-time insights into call activity, with detailed summaries, recordings, and transcripts to help businesses monitor performance and make data-driven decisions. With pricing starting at $0/month, AI Receptionist offers growing businesses a powerful, cost-effective way to handle every call scenario with unmatched agility. - [View Smith.ai AI Receptionist pricing details and edition comparison](https://www.g2.com/products/smith-ai-ai-receptionist/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+12%3A54%3A06+-0500&secure%5Bsession_id%5D=2d25d1b5-3f0d-4be7-ab62-220b67dee23e&secure%5Btoken%5D=ec472d37e81f4e0dfdf33e307ec4e8ea15c676f8b234eb1f5d0e301fe8c15b2d&format=llm_user) ## Smith.ai AI Receptionist Integrations - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AppointmentCore](https://www.g2.com/products/appointmentcore/reviews) - [Appointy](https://www.g2.com/products/appointy/reviews) - [Apptoto](https://www.g2.com/products/apptoto/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [CallRail](https://www.g2.com/products/callrail/reviews) - [Clio Grow](https://www.g2.com/products/clio-grow/reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - [Filevine](https://www.g2.com/products/filevine/reviews) - [Harmonizely](https://www.g2.com/products/harmonizely/reviews) - [HighLevel](https://www.g2.com/products/highlevel/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Lawmatics](https://www.g2.com/products/lawmatics/reviews) - [Lead Docket](https://www.g2.com/products/lead-docket/reviews) - [Make](https://www.g2.com/products/outfit-make/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Schedulista](https://www.g2.com/products/schedulista/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [Setmore](https://www.g2.com/products/setmore/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Square Appointments](https://www.g2.com/products/square-appointments/reviews) - [Woven](https://www.g2.com/products/woven/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Smith.ai AI Receptionist Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Voice Recognition - AI Voice Assistants** - Voice Recognition **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Security and privacy - AI Voice Assistants** - Encrypted communication ## Top Smith.ai AI Receptionist Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,742 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,578 reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - 4.8/5.0 (2,612 reviews)