--- title: SmartShield Reviews meta_title: 'SmartShield Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SmartShield works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 4 scale: '5' date_modified: '2026-09-22' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

SmartShield Reviews & Product Details

Sarah R.
SR
Sarah R.
Homeschool teacher
Mid-Market (51-1000 emp.)
"Great program for school computers but annoying for Microsoft updates"
3/5
What do you like best about SmartShield?

We really enjoyed having the ability to monitor what the kids were doing on their laptops from the teachers computer. Furthermore we liked that the teacher was able to remote into the students computers if they are on an inappropriate website. The price per computer is relatively affordable. We also liked that it wiped the computer of all potential viruses and downloads that the student may have accidentally placed on the school laptops. Review collected by and hosted on G2.com.

What do you dislike about SmartShield?

While we liked that it wiped all potential viruses and threats from the computer, it also erased all saved passwords and files which made it hard for our specific needs because we give each child a specific computer instead of it being shared and so the students couldn't save projects on their computers and had to relog into their student emails every time they wanted to use their computers. It also makes it hard for anyone to access the smart remote account because our teacher used her personal information for it and the school had no way to reset the login information. Also the program doesn't recognize Microsoft updates as a safe program and so it will wipe clean all Microsoft updates to the computers which leaves the laptops outdated. Lastly, it's a pain to try and get it off the computers and I would have to uninstall it multiple times before it finally came off the laptops. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Enterprise (> 1000 emp.)
"Love this product! Works great"
4.5/5
What do you like best about SmartShield?

Having clean machines on reboot is life saver. In a school having this piece of mind is wonderful! Review collected by and hosted on G2.com.

What do you dislike about SmartShield?

Nothing I dislike. This is a great product Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"SmartShield Review"
4.5/5
What do you like best about SmartShield?

The best part of smartshield is being able to run various IT tasks for multiple departments all in one software. It was fairly easy to implement, and incorporate various responsibilities. Review collected by and hosted on G2.com.

What do you dislike about SmartShield?

I'd like to be able to do certain customizations and at the moment those features are not available. Review collected by and hosted on G2.com.

Jason H.
JH
Jason H.
Manager Salesforce.com Development
Mid-Market (51-1000 emp.)
"Cost and time saver!"
5/5
What do you like best about SmartShield?

It's product doesn't work for all businesses but we have a call center and employees don't need to stay at one location. They move from one desk to another so no one should be saving to the hard drive. With smart shield when you restart the computer it reverts back to the original configuration. Review collected by and hosted on G2.com.

What do you dislike about SmartShield?

Nothing Review collected by and hosted on G2.com.

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Pricing

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