# SmartDeploy Reviews **Vendor:** PDQ.com **Category:** [OS Imaging & Deployment Software](https://www.g2.com/categories/os-imaging-deployment) **Average Rating:** 4.7/5.0 **Total Reviews:** 152 ## About SmartDeploy SmartDeploy is a Windows imaging and OS deployment solution that helps IT administrators and sysadmins provision, reimage, and manage Windows endpoints across on-premises, remote, and hybrid environments. Designed for IT teams managing fleets of 50 to 10,000 Windows devices, SmartDeploy simplifies the imaging and deployment cycle from image creation and driver management to bare-metal provisioning and user data migration without the complexity of other legacy tools. Common use cases include: OS reimaging after hardware refresh, bare-metal provisioning of new endpoints, image deployment across mixed-hardware environments, user data and settings migration during device replacement, and OS standardization for compliance-sensitive fleets. SmartDeploy supports both agentless and agent-based deployment modes. In agentless environments, deployments are supported through offline media or WDS/PXE boot. With the SmartDeploy client installed, IT teams can deploy Windows images over the network or directly from cloud storage in addition to offline media. Key capabilities: Hardware-independent imaging with automated driver injection: Create a single WIM-based Windows image and deploy it across different hardware models. Driver injection technology automatically matches and delivers the correct driver pack to each target device, drawing from a library of 1,500+ prebuilt, PDQ-maintained driver packs covering all major OEM business-class models. Flexible deployment methods: Deploy Windows images using offline media, local network servers, WDS/PXE boot, or directly from cloud storage (OneDrive, Box, Dropbox, Google Drive, or S3) without requiring a VPN for remote endpoints. Multi-admin web console with distribution points: A locally hosted web console enables multiple IT administrators to access SmartDeploy concurrently from any networked device. Distribution points allow teams to store deployment assets at local offices or in cloud storage and deploy from the nearest available source. Native USMT integration: Built-in support for the User State Migration Tool (USMT) allows admins to capture and restore user data and settings as part of a standard deployment workflow. Quick setup and ease of use: SmartDeploy delivers comparable Windows imaging and OS deployment capabilities with faster setup, lower administrative overhead, and greater deployment flexibility — designed for teams that don't need full-scale enterprise deployment infrastructure. PDQ is a software company founded in 2001 and headquartered in Salt Lake City, Utah. Built by sysadmins for sysadmins, PDQ develops device management and deployment tools for IT teams. SmartDeploy is PDQ's Windows imaging and OS deployment product, used by IT teams across government, education, healthcare, and compliance-sensitive industries where consistent, auditable Windows provisioning is critical. ## SmartDeploy Pros & Cons **What users like:** - Users value the **ease of use** of SmartDeploy, making image creation and deployment simple and efficient. (8 reviews) - Users appreciate the **easy deployment** of SmartDeploy, making imaging and setup efficient for multiple computers. (5 reviews) - Users value the **excellent customer support** from SmartDeploy, ensuring assistance is always available when needed. (4 reviews) - Users love the **easy setup** of SmartDeploy, making imaging and deployment straightforward and hassle-free. (4 reviews) - Users find **navigation incredibly easy** , allowing streamlined imaging and deployment processes for multiple computers. (4 reviews) - Easy Installation (3 reviews) - Intuitive (3 reviews) - Reliability (3 reviews) - Users commend SmartDeploy for its **impressive cloud integration** , significantly enhancing deployment efficiency and simplifying imaging processes. (3 reviews) - Users commend the **deployment ease** of SmartDeploy, appreciating its intuitive interface and seamless cloud integration. (2 reviews) **What users dislike:** - Users find **missing features** in SmartDeploy, such as limited licensing options and infrequent driver updates, frustrating. (3 reviews) - Users find the **setup complexity** to be time-consuming, especially with multiple computers and large image sizes. (3 reviews) - Users note that the **high costs** of SmartDeploy licensing increase, making it less accessible for small businesses. (2 reviews) - Users criticize the **licensing issues** with SmartDeploy, finding the need for a more tailored approach frustrating and costly. (2 reviews) - Users experience **slow performance** during setup and usage, especially with multiple computers and users accessing the program. (2 reviews) - Time-consuming Process (2 reviews) - Integration Issues (1 reviews) - Users find SmartDeploy has **limited features** for managing large amounts of machines and updating drivers effectively. (1 reviews) - Mac Support (1 reviews) - Users find SmartDeploy's **application management clumsiness** and update processes frustrating, suggesting room for improvement. (1 reviews) ## SmartDeploy Reviews ### 1. Deploy Smartly **Rating:** 3.5/5.0 stars **Reviewed by:** Kenneth S. | IT Service Center Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about SmartDeploy?** Easy to use interface and overlay that doesnt require alot of expierence or scripting knowledge like other legacy image deployment toolkits such as WDS and/or MDT. **What do you dislike about SmartDeploy?** Driver Repository may not have exactly what you need depending on make and model so you have to pay additional costs to get uploaded vs being able to manage and upload yourself. **Recommendations to others considering SmartDeploy:** great value add to those who are using legacy products that need to improve upon the efficiencies of imaging and deploying as well as other patching adn end point management. **What problems is SmartDeploy solving and how is that benefiting you?** The driver repository management is an added value. The ability to leverage less expeirence technicians to manage and deploy images is of value as well. Easier task sequnecing. ### 2. Within 30 mins I figured out how to create an image and deploy. **Rating:** 5.0/5.0 stars **Reviewed by:** Tim C. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about SmartDeploy?** I like the ease of image creation, driver pack installation and ease of join to domain and naming computers. The console makes it easy to see computer and user status. I was able to leverage our network Windows Deployment Services to set up a PXE boot which makes imaging for my team very easy and fast. **What do you dislike about SmartDeploy?** Increase cost factor over time for licensing. Driver Packs do not get regularly updated. Image size can be large sometimes and not very compressed. **What problems is SmartDeploy solving and how is that benefiting you?** Being able to update, reimage, clean and prepare Windows desktops and laptops. Instead of wasting time hand installing software or trying to repair a corrupted OS, we can quickly and reliably reimage and redeploy a working windows environment. I was able to save my team and myself a lot of time not dealing with multiple tools and or slower competing products that were overly complicated. ### 3. SmartDeploy Made My Life Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about SmartDeploy?** We recently upgraded our entire fleet of workstations and used SmartDeploy for the project. I couldn't be happier with the results. The software is super easy to use and very intuitive. The documentation is great and I was up and running in no time. It also just worked. I can't tell you how frustrated I've been in the past with other products not delivering. SmartDeploy delivered every time. Workstations are running great and we've had no issues. If you're doing a new rollout soon, use SmartDeploy. You can thank me later. **What do you dislike about SmartDeploy?** The only thing I dislike is that I wasn't using SmartDeploy sooner! **What problems is SmartDeploy solving and how is that benefiting you?** I'm a one-man IT department. I don't have a lot of time on my hands so I need tools that help me automate. SmartDeploy helped me to work smarter and not harder. ### 4. We only use 1 part, worth every penny **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Partner, over NOC, Professional Services, and Central Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2025 **What do you like best about SmartDeploy?** We use it entirely just for imaging computers. It integrates well with WDS. Allows us to use driver packs so we can make 1 image for lots of computers. Easy enough that we could train many of our guys on how to setup an image, and deploy it properly. **What do you dislike about SmartDeploy?** Every other function of SmartDeploy is redundant with any modern RMM, and a complete waste of time. They don't have a license level to only get what we want. so we have to jump through hoops to make it work the way we want it to **What problems is SmartDeploy solving and how is that benefiting you?** Computer deployments ### 5. How SmartDeploy helped a small shop **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas R. | Junior Sys Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about SmartDeploy?** How simple it is to use. Creating images, having deployment packs ready and available. Support has always been great. **What do you dislike about SmartDeploy?** Keeping up to date otherwise it stops working. **What problems is SmartDeploy solving and how is that benefiting you?** Imaging workstations, having a single golden image to update while the flexibility of the platform packs depending on the laptop you are using. ### 6. Great product for managing multiple computers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about SmartDeploy?** Smart Deploy makes managing an environment with multiple computer labs easy. The availability of driver packs for different makes and models of computers makes managing computer labs a breeze. Deployment is straight forward and intuitive. Also, Smart Deploy offers amazing customer support when the need arises. **What do you dislike about SmartDeploy?** I have not run into anything that I dislike about Smart Deploy. **What problems is SmartDeploy solving and how is that benefiting you?** Smart Deploy allows for fast and easy imaging of the multiple computer labs that I manage. ### 7. Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about SmartDeploy?** Smart deploy is super easy to use. We have deployed over 300 laptops with their software, and it works great! **What do you dislike about SmartDeploy?** Setting up initially can be a little time consuming, but their support and help articles are great as well **What problems is SmartDeploy solving and how is that benefiting you?** We are deploying laptops for 500+ employees and this software speeds the process ### 8. A must-have for IT professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Ivette G. | Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about SmartDeploy?** I like that program is easy to use. It helps me quickly set up and send images to computers, and I don’t need a lot of experience to use it. The customer support is great, and they help me whenever I have problems **What do you dislike about SmartDeploy?** Sometimes, it takes a long time to set up everything, especially if there are a lot of computers. Also, the program can be slow when many people use it at the same time. I wish it worked with more other software programs **What problems is SmartDeploy solving and how is that benefiting you?** This helps me send software and updates to many computers at once. It saves time and makes sure that all the computers have the same setup. This helps my team work faster and makes our system easier to manage ### 9. My Review of SmartDeploy **Rating:** 4.0/5.0 stars **Reviewed by:** Rita G. | Vulnerability specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about SmartDeploy?** SmartDeploy helps our organization save time managing and deploying operating systems. It’s very easy to use. The tool helps us with updates and installations which has saved us a lot of time. One of the best features is using an image for all of our devices. The tools is very user-friendly. Reporting features are very helpful. Smartdeploy has been very reliable and fulfilled some of our needs. Also, the customer support teams is amazing. **What do you dislike about SmartDeploy?** That the initial implementation can be a bit slow. **What problems is SmartDeploy solving and how is that benefiting you?** It makes managing and deploying operating systems much easier. Before, we had to manually update or install software. Now, with SmartDeploy we can deploy updates remotely saving a lot of time. ### 10. My Review **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony Wilkin H. | Técnico de Programación , Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about SmartDeploy?** What i like about smartdeploy, first of all, it's easy to deploy on multiple computers and that I can create images quickly. **What do you dislike about SmartDeploy?** What I don't like is that it is only compatible with Windows and that it should have a more reduced price for small businesses. **What problems is SmartDeploy solving and how is that benefiting you?** It has some benefits that are good, it helps with the deployment and is very fast, a good image creation function, this helps me save time. ### 11. I a pretty solid option for Imaging and Computer Management **Rating:** 4.0/5.0 stars **Reviewed by:** David T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** It's pretty robust with lost of features and great reporting. I like the amount of control I have over computers, the amount of reporting that I can get to give me the information I need, and offered at a pretty acceptable price point. So far, my customer service experience has been fantastic, overall. They're usually quick, happy to help and, most importantly, effeciant and helpful. **What do you dislike about SmartDeploy?** It's overly complicated to make minor changes to images and it doesn't come with its own PXE boot solution. (I had to use WDS). Not a huge deal though. **What problems is SmartDeploy solving and how is that benefiting you?** Replaced an outdated and failing computer management and imaging solution we had on site. The computer management solution is significantly more efficient than any I've used in the past. ### 12. Deployment but also very good at driver management **Rating:** 5.0/5.0 stars **Reviewed by:** Ian W. | Sysadmin, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** Simple to use Imaging. Much easier to use than MDT. The surprising thing though is the driver management and cloud deployment. Dell Command Update and similar programs do not have the robust and straightforward level of what versions of drivers are on devices and the ease of updating them. **What do you dislike about SmartDeploy?** If you are trying to use it for application management, it will probably feel clumsy. **What problems is SmartDeploy solving and how is that benefiting you?** It is solving the need to image machines and deploy drivers while reporting what drivers the devices are using. ### 13. Deploy One Image to Any Device is exacly what is does besides other managing tools **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** I been using SmartDeploy for over a year, and it has significantly improved our deployment times. The cloud integration is seamless, and the platform is generally user-friendly Overall, SmartDeploy is a solid choice, but I’m looking forward to seeing these enhancements in future updates. **What do you dislike about SmartDeploy?** I feel there’s room for improvement Also, a more robust reporting feature would be beneficial. **What problems is SmartDeploy solving and how is that benefiting you?** The deployment of one image for all devices and very easy updates are possible in a fairly small amount of time ### 14. Small Business Deployment **Rating:** 3.5/5.0 stars **Reviewed by:** Nicole C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** We've been using SmartDeploy within our small business (about 95 employees) for the past year. It definitely does what we need it to. Overall, it is fairly simple to use and that is definitely a plus when it comes to imaging. Also, we already used PDQ Inventory and PDQ Deploy, so it's great to have another application from the same developer. **What do you dislike about SmartDeploy?** As mentioned, SmartDeploy does what we need it to. However, there are a few pain points: - If we uninstall SmartDeploy from a computer and then try to reinstall it later, we have a lot of issues with it populating again under Computer Management in the console. - It would be nice to be able to capture images from a network or drive that is not local. - It is hard to tell sometimes whether or not the deployment is finished or is actively doing anything. I think maybe it would be helpful if there was some kind of notification on the imaged device as to when the deployment was complete. **What problems is SmartDeploy solving and how is that benefiting you?** Prior to SmartDeploy, we did not have a solid imaging / deployment process. SmartDeploy has allowed us to come up with a more concrete plan to accomplish this. **Official Response from Keaton Wagner:** > Thanks for the thoughtful review, Nicole! This is really solid feedback that I'm passing along to our product team. ### 15. SmartDeploy Easy to Use Computer Deployment **Rating:** 4.0/5.0 stars **Reviewed by:** Angel D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** Overall, SmartDeploy has made our lives easier by streamlining our deployment processes. It's user-friendly and backed by great support, making it an essential tool for any organization looking to simplify computer deployments. **What do you dislike about SmartDeploy?** The initial setup process can be challenging, and clearer documentation would be beneficial. While the software is user-friendly once you get the hang of it, a smoother onboarding experience would enhance its usability further. **What problems is SmartDeploy solving and how is that benefiting you?** Once we've set it up initially, it's a "set it and forget it" solution, requiring little ongoing attention until it's time for another deployment. Making changes is a breeze with SmartDeploy's straightforward interface, ensuring our deployment strategies stay up-to-date without causing headaches. ### 16. Image PCs in a flash! **Rating:** 4.0/5.0 stars **Reviewed by:** Angel D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** How easy it is to create your golden image and deploy to multiple PCs. I love that I have it integrated with WDS. **What do you dislike about SmartDeploy?** The patch management, I think they're other companies who manage it better, sometimes it doesn't hurt to see how the other guy does it and replicate what they do. **What problems is SmartDeploy solving and how is that benefiting you?** Imaging multiple PCs within minutes, and deploying those PCs to the users. ### 17. Smartdeploy is a life saver. **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** SmartDeploy has save us time, we are able to uploading images to the cloud and allowing other locations like Germany, and UK offices to either to download and deploy via USB or image computers on the same day. No more delays due to customs or shipping mishaps. The Smartdeploy interface makes deployment straightforward. Even our non-technical staff can navigate it effortlessly. Also we are deploy images within 15 mins vs 3 hours, using WDS. **What do you dislike about SmartDeploy?** Driverpack updates are still behind on updating BIOS. **What problems is SmartDeploy solving and how is that benefiting you?** It's saving time and money by helping us get images out on the same day. **Official Response from Keaton Wagner:** > Thanks for the review, Eddie! So happy to hear SmartDeploy is saving you so much time and headache. ### 18. SmartDeploy makes it easy to update all of our endpoints **Rating:** 5.0/5.0 stars **Reviewed by:** Steve H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** That I can push out updates and applications to all of our endpoints with ease. **What do you dislike about SmartDeploy?** Sometimes the console takes a while to display cloud connected endpoints. **What problems is SmartDeploy solving and how is that benefiting you?** Imaging laptops, either new or returned, is a breeze with SmartDeploy. It saves me so much time. ### 19. Are you ready for a better way to image? **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua G. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SmartDeploy?** It is a new and better way to image computers for your business. It offers so many deployment options and makes imaging so much easier for us. **What do you dislike about SmartDeploy?** We have encountered no issues with SmartDeploy **What problems is SmartDeploy solving and how is that benefiting you?** We do not have to keep track up multiple images. We just have one golden PC (which is a VM) and download the driver packages for all the different hardware we have in our environment ### 20. Easy Imaging deployment tool **Rating:** 5.0/5.0 stars **Reviewed by:** Quinn M. | Lead Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** The simplicity of deploying images to devices are the selling point to friends and colleagues compared to the traditional pxe deployment options. Since my shop uses PDQ inventory and deploy the process is even simpler with deployment templates which help support updates and removals. **What do you dislike about SmartDeploy?** Some of the reporting and metrics features could be fine tuned for better and accurate tracking of devices and application baseline. **What problems is SmartDeploy solving and how is that benefiting you?** Rapid environment deployments within a medium scale business. ### 21. Image software **Rating:** 4.5/5.0 stars **Reviewed by:** Jose B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** Image devices and easy to use. fast image software. **What do you dislike about SmartDeploy?** one image do not work for different computer processors. when is an upadte I have to re-do the media part. **What problems is SmartDeploy solving and how is that benefiting you?** Fast re- image of computers. ### 22. The Best Imaging Solution on the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy M. | Network Specialist II, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2021 **What do you like best about SmartDeploy?** What I like best about SmartDeploy is the ease of use, and on all the features it has. **What do you dislike about SmartDeploy?** There isn't much that I don't like about SmartDeploy period. It is the perfect solution to our imaging needs. **What problems is SmartDeploy solving and how is that benefiting you?** Being able to image multiple workstations on and off campus. The main benefit I would say is ease of use. Deploying off site is a piece of cake. ### 23. SmartDeploy Works Great for our Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Grant H. | Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** I really like how user friendly SmartDeploy is. The menus are very easy to navigate and the support team is awesome whenever we have any questions. **What do you dislike about SmartDeploy?** Sometimes there are additional items we must deploy to machines after imaging. **What problems is SmartDeploy solving and how is that benefiting you?** SmartDeploy helps our company image a handful of different machines. Since we use multiple brands of computers, it still is able to work seemlessly when creating images. ### 24. Ease of use and great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Aline N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** The portal is easy to gather information and super user-friendly. **What do you dislike about SmartDeploy?** The license can not be recommissioned several times to different computers even if the computer does not exist anymore. **What problems is SmartDeploy solving and how is that benefiting you?** Asset control ### 25. Super easy imaging, fantastic support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2020 **What do you like best about SmartDeploy?** I like that I can customize my deployments to tailor to my needs. We use a lot more app packs then most and this helps us tremendously to be able to customize the app packs as well as the deployments. The ability to integrate Google/GSuite in to imaging/deployments has been tremendous as well. **What do you dislike about SmartDeploy?** I don't like that I can't get more granular with my Smart Deploy users permissions. **What problems is SmartDeploy solving and how is that benefiting you?** SmartDeploy has allowed us to remotely image and deploy apps now that most of our workforce works remotely. This has been a tremendous bonus with the ever changing world we live in. ### 26. Streamlines OS imaging **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** Provides user friendly experience end-to-end for setup of imaging profiles, and uses Windows native image formats so is portable for those looking for redundancy with built in imaging solutions offered by Microsoft. **What do you dislike about SmartDeploy?** Licensing can be a pain if your fleet has high asset turnover. Disposing of licenses incorrectly can penalize your account. **What problems is SmartDeploy solving and how is that benefiting you?** Traditional image deployment with built in Microsoft tools is time consuming and far more technically involved than we have time for, and SmartDeploy streamlines the entire process end-to-end and offers additional value with driver pack management for device-specific deployments. ### 27. its great and makes the set up process of a new laptop smooth and quick **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** easy setup. no random issues occur while deploying **What do you dislike about SmartDeploy?** i have nothing to say about this. it seems to pull information correctly and makes the process smooth **What problems is SmartDeploy solving and how is that benefiting you?** its helping us image and deploy our laptops correctly and smoothly. it eases the process. way better than the previous process wee had ### 28. Remote Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** I'm able to log in and have access to all of my users in one convenient place. When they need something I don't have to go to their desks as I can push what I need from mine. **What do you dislike about SmartDeploy?** I'd appreciate if the local vs cloud deployment was a little more reliable and would automatically retry until I stop it but also alert me to errors. **What problems is SmartDeploy solving and how is that benefiting you?** I can smoothly re-image a station after it has been used and push software to my users. ### 29. Super easy deployment software **Rating:** 5.0/5.0 stars **Reviewed by:** Marc S. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** Once everything is setup, it is super easy to deploy new machines and redeploy existing. **What do you dislike about SmartDeploy?** It took a little bit to get configured and I had to reach out the support team several times. **What problems is SmartDeploy solving and how is that benefiting you?** SmartDeploy allows us to easily deploy and redeploy workstations. ### 30. Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Austin B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** The tech support is very knowledgeable and honest. Have used support multiple times for genereal how to questions. The interface is simple and easy to get used to. Does everything we need function wise. Good inventory management system as well. **What do you dislike about SmartDeploy?** Web interface doesn't look a nice and new as some competitors but thats not necessarily a bad thing. Gives you what you need. **What problems is SmartDeploy solving and how is that benefiting you?** packet creation. We can created custome software packages and puch them out to machines easily. **Official Response from Keaton Wagner:** > Hi Austin! Thanks for the review. Glad to hear you've had such positive interactions with our support crew (I agree — they're pretty awesome). ### 31. SmartDeploy = Easy Deploy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about SmartDeploy?** So easy that once it's configured, all my student assistant has to do is plug in a usb drive and re-image a system **What do you dislike about SmartDeploy?** might need some trial and error on intial setup **What problems is SmartDeploy solving and how is that benefiting you?** quick and immediate re-imaging of our systems ### 32. I use SmartDeploy almost every day. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about SmartDeploy?** You can image a computer with a usb stick. **What do you dislike about SmartDeploy?** There are some programs that you cannot have on the image, that do not jibe with SmartDeploy and you have to remove it for the image to deploy. **What problems is SmartDeploy solving and how is that benefiting you?** N/A ### 33. Made our Deployments Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** We went from taking a couple days to prep a laptop to being able to have one ready for a user within an hour. One of the best software we have purchased by far. **What do you dislike about SmartDeploy?** I wish it was easier to use with multiple users. **What problems is SmartDeploy solving and how is that benefiting you?** Helping us deploy applications to remote user and quickly deploy new workstations ### 34. SmartDeploy - Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** Its very clear and easy to use, with good guides and support. **What do you dislike about SmartDeploy?** The reporting could be much better, its very basic as it stands. **What problems is SmartDeploy solving and how is that benefiting you?** Imaging and deploying apps is very easy, and if you run into difficulty with setup their support is very helpful. ### 35. Decent software **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** It is easy to use. Easy to implement. Integration to our environment was easy and straightforward. **What do you dislike about SmartDeploy?** It could use more features and a lower price point. **What problems is SmartDeploy solving and how is that benefiting you?** It allows mass enterprise depolyment with imaging. It saves time and costs associated with fleet deployments. ### 36. Smartest Deployment Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** I enjoy the easy to understand usier interface as well as the clarity of the information displayed. I use this daily to monitor and update machines and Customer support is very quick and helpful in assiting in implementing new features. **What do you dislike about SmartDeploy?** When there are large amounts of machines to manange it becomes a bit limited. **What problems is SmartDeploy solving and how is that benefiting you?** SmartDeploy is helping us resolve OS imaging and Deployment of software as well as Application mangment and overall visibility of our fleet of computers. ### 37. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** The ease of managing multiple images and driver packs **What do you dislike about SmartDeploy?** There are no downsides, I just wish it had intergration with Deploy and Inventory **What problems is SmartDeploy solving and how is that benefiting you?** Managing multiple makes and models of computers with a single image. ### 38. SmartDeploy - A Solid Imaging Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** Ease of imaging - plug a USB stick in and boot to it and walk away **What do you dislike about SmartDeploy?** Difficulty updating usb sticks with new features **What problems is SmartDeploy solving and how is that benefiting you?** Enhancing productivity ### 39. Easy to use interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** The user interface is simple enough to use and very user friendly. **What do you dislike about SmartDeploy?** sometimes have an issue logging in because it provides an error message and then I have to clear cache **What problems is SmartDeploy solving and how is that benefiting you?** Easy to create gold images and easy to deploy to devices ### 40. Impressive features and ease of image deployment **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SmartDeploy?** The ability to deploy a single base image easily, cost effective and easy to manage **What do you dislike about SmartDeploy?** A smartdeploy forum would be good, similar to the pdq forums **What problems is SmartDeploy solving and how is that benefiting you?** Ability to have a base gold image that is easy to deploy and quickly ### 41. I enjoy using SmartDeploy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about SmartDeploy?** The user interfaces and wizards are intuitive. **What do you dislike about SmartDeploy?** Periodically, I have to delete and recreate the license. **What problems is SmartDeploy solving and how is that benefiting you?** We use SmartDeploy for all of our imaging and reimaging of PCs. ### 42. It's fickle and has failed with every use (twice). Not user friendly. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about SmartDeploy?** If it worked consistently it would be nice. **What do you dislike about SmartDeploy?** The Updates completely screw the deployments. It would be nice to have flowchart check lists in addition to videos where vitally important content is rattled off very quickly. **What problems is SmartDeploy solving and how is that benefiting you?** The problem is, it is creating more work than it has prevented to this point in my use of it ### 43. Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam A. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about SmartDeploy?** Easy and full imaging suite. It hits all the checkmarks for imaging software similar to MDT back in the day **What do you dislike about SmartDeploy?** Nothing. The price can seem a little high sometimes, but really it saves so much time and headache with PC setups, it's worth it **Recommendations to others considering SmartDeploy:** It's worth the time and money **What problems is SmartDeploy solving and how is that benefiting you?** It images my computers fast with all required firmware ### 44. Amazing service and product that continues to improve **Rating:** 4.5/5.0 stars **Reviewed by:** Sami R. | Computer Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2020 **What do you like best about SmartDeploy?** I love the ability to push out apps and update drivers. Renaming the laptop and desktops is excellent. Cloud feature is fantastic too. I still have to use it, but I had seen a colleague of mine use it when we were remote. **What do you dislike about SmartDeploy?** Sometimes it's a drag when the person doesn't have the right client installed, so I have to push it out or manually put it on with a flash drive. Platform packs are not always the newest and latest. I notice driver and bios updates sometimes still need updating after the image has been pushed to the client. **Recommendations to others considering SmartDeploy:** SamrtDeploy is an easy transition from any current system you are using. Their support is out of this world. If you notice a bug or an outdated driver, the turn around is incredibly fast. Time saving, innovative, and efficient. If is everything and more you can ask for from deployment software. **What problems is SmartDeploy solving and how is that benefiting you?** Updating our clients is a snap now. Creating and deploying images has never been quicker. All the goodies you can do within the answer file like renaming, joining the domain, and setting wifi passwords are lovely. The application pack feature is incredible! That saves a lot of time. In computer management, the Last Logged On User has been such a database clean-up dream. We have been Smart Deploy customers for years now, and they never cease to impress with each update. ### 45. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen T. | Systems Engineer **Reviewed Date:** December 17, 2021 **What do you like best about SmartDeploy?** I like that you can image computers remotely through cloud storage. I also like that you guys provide all of the driver packs so that users don't have to track them down. **What do you dislike about SmartDeploy?** Consider scripting the creation of your driver packs via PowerShell. You could identify which drivers are actually being used and not already natively provided by Windows. After doing this you could then place them in neat little folders based off of the class type. Next, you could compress all of these relevant folders into a .cab file for archiving. The company I work for already built a script for this. We'd be happy to sale it to you guys! ;) **What problems is SmartDeploy solving and how is that benefiting you?** Like I mentioned before, we are now able to image computers remotely and no longer have to hunt down drivers whenever we want to image a computer. This is handly because Windows installs can completely fail without vendor specific drivers. ### 46. SmartDeploy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2020 **What do you like best about SmartDeploy?** The ease of imaging now. I love not having to create images for every single model we have. **What do you dislike about SmartDeploy?** The instructions are a little vague and trying to tell someone to read them for training doesn't work well. **Recommendations to others considering SmartDeploy:** I haven't even used all features due to a renovation but the team is great. **What problems is SmartDeploy solving and how is that benefiting you?** We can literally stick a flash drive into a computer and have it ready in no time. ### 47. Great for imaging! **Rating:** 5.0/5.0 stars **Reviewed by:** Clay S. | Audio Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2021 **What do you like best about SmartDeploy?** Being able to create offline imaging media is my favorite Smart Deploy Feauture. **What do you dislike about SmartDeploy?** When I upgraded from V2 to V3, My instance became un-usable. I called support, and they had me back up and working in under an hour. **What problems is SmartDeploy solving and how is that benefiting you?** SmartDeploy solves my need for laptop/desktop imaging. It's enabled us to create custom images and deploy them very quickly. ### 48. SmartDeploy: Easy Imaging Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dave L. | IT Lead | Business Applications and Desktop Support, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about SmartDeploy?** It makes the imaging process very easy, intuitive, and the automation reduces setup time greatly. Their support has also been great and quick to respond, as well as being active in their forum community. **What do you dislike about SmartDeploy?** The app packs are still not super reliable, it may also be how Smartdeploy communicates across the network...especially with so many remote workers currently. The computer management doesn't always pick up all the computers so we can't rely on it for pushing software or updates. Definitely has potential though, especially when it works as planned! **Recommendations to others considering SmartDeploy:** If you are looking for a simple and cost effective imaging process, SmartDeploy is the way to go. If you need more reliable software deployment and endpoint management, try out the demo first and really put it to the test in your environment - It hasn't been great for us so far, but I could see it being very useful for others. **What problems is SmartDeploy solving and how is that benefiting you?** It greatly reduces imaging time from start to finish. For a small business, it's priced right for what it does without needing enterprise grade tools. ### 49. Been using SD since 2010 has saved 100's of hours of deploying OS from Windows 7 to Windows 10. **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas B. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2021 **What do you like best about SmartDeploy?** I love the single usb deployment option - boot it and grab a coffee, come back and it is at the login screen. **What do you dislike about SmartDeploy?** The capture process is taking a long time since the image needs to be split. If a single image could be created and copied to a usb, when I update my image I could just copy over rather than having to recreate the entire usb deployment **Recommendations to others considering SmartDeploy:** Give it a go, you will like it. **What problems is SmartDeploy solving and how is that benefiting you?** Simple deployment of company images. I am interested in drop ship deployment. I need to send a computer to a user and have them boot to the SD store and image it with a remote tool enabled like LogMeIn or other - can SD have a remote access and on monitor tool for post deployment assistance. Also need to lean how to do computer systems refresh when someone gets a new computer - something like ForensIT does with migrating profiles. I first started using SD in 2010 while working at CITech Solutions and recommended to my current employment when I came onboard 2 years ago. ### 50. Insanely quick and easy way to deploy workstations. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris C. | IT Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2021 **What do you like best about SmartDeploy?** The simplicity is what I liked best about SmartDeploy. I've been using it for 5+ years and it has saved me hours of work when deploying to new machines. Plus their pre-built Platform Packs makes deploying to different types of machines so simple. The nice thing is if you noticed their Platform Pack is out of date you just run a quick WMI script and upload it to them. A few days later there's an updated version of the Platform Pack to download. Also, you now have the ability to deploy images/platform packs/etc via a cloud source for machines remote. **What do you dislike about SmartDeploy?** Nothing so far. They keep adding new features that have been extremely beneficial to enhancing the product. **What problems is SmartDeploy solving and how is that benefiting you?** The biggest problem is manually deploying machines. All I have to do is update my base Windows VM if any changes are needed and then grab those changes via SmartDeploy. So when a new machine comes in it has the latest updates or changes that were needed. I've saved so much time using this product rather than go through and delete all the bloatware on a new machine. Manually update all the drivers, etc. ## SmartDeploy Discussions - [I have troubles with trying to use the capture images from machines so I keep a backup image of some machines.](https://www.g2.com/discussions/37341-i-have-troubles-with-trying-to-use-the-capture-images-from-machines-so-i-keep-a-backup-image-of-some-machines) - 1 comment, 1 upvote - [View SmartDeploy pricing details and edition comparison](https://www.g2.com/products/smartdeploy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+18%3A15%3A52+-0500&secure%5Bsession_id%5D=3360a919-1dac-4d09-8f29-3e808bb24b98&secure%5Btoken%5D=1ab114b2dc06c733a4413aaef2f2d9f25051aefd6d2bac31a748d3796b643b9b&format=llm_user) ## SmartDeploy Features **Administration** - Compression - Automation - Web Interface - Administration Console **Generative AI** - AI Text Summarization **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Deployment** - Device Variety - OS Variety - Deployment Methods **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Imaging** - Remote Imaging - Offline imaging - Online imaging **Security Management** - Incident Reports - Security Validation - Compliance ## Top SmartDeploy Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,255 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,074 reviews) - [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) - 4.2/5.0 (134 reviews)