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Slavic 401k
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Slavic 401k

By slavic401k

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2.3 out of 5 stars
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1 star
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Slavic 401k Reviews & Product Details

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Slavic 401k Reviews (2)

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Slavic 401k Reviews (2)

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2.3
2 reviews

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Roy M.
RM
Investor / Advisor
Small-Business (50 or fewer emp.)
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"There app is so buggy it's unusable and getting in touch with support is so difficult"
What do you like best about Slavic 401k?

Nothing. I can' t believe they're stillin business. Review collected by and hosted on G2.com.

What do you dislike about Slavic 401k?

The app is so buggy. Logging in is always unpredictable. They'll email you steps to download critical documents that don't work - errors, spinning wheels of death.

I'm glad we fired them but disappointed in my company for having ever considered them in the first place. Embarassing. Review collected by and hosted on G2.com.

Arianna H.
AH
Product Manager
Small-Business (50 or fewer emp.)
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"Honestly not the most user-friendly"
What do you like best about Slavic 401k?

It integrates with Justworks, so that is helpful for automatically deducting my 401k contributions from my paycheck. It's also nice to be able to navigate to Slavic's web app right from my Justworks benefits dashboard. Review collected by and hosted on G2.com.

What do you dislike about Slavic 401k?

Customer service is AWFUL. On 3 separate occasions I waited more than 45 minutes on hold without speaking to a representative. I had to eventually hang up and try again. For a company that has been around this long, it's completely unacceptable. Any other company I've worked with has had much better customer service (including Fidelity, Guideline, and Empower). Sometimes their system will let you request a callback, but that doesn't always happen for some reason. I wasted more than 3 hours of my life just on hold with this company. Additionally, the UI is not super intuitive compared to other companies I have used (see above). Review collected by and hosted on G2.com.

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