# Skyward CRM Reviews
**Vendor:** Skyward Techno USA  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Skyward CRM
Skyward CRM aims to help business to improve their relationship with customers by creating differentiated and winning CRM strategies. It offers the same level of customization, functionality and integration with third party tools and systems for both on-premise and cloud. It is easy, adaptable, affordable CRM for small business as well as medium sized businesses. The Skyward CRM allows you to achieve targeted results as all features can be customized. Simply put, Skyward CRM helps you and your sales team do the right things, at the right time.




## Skyward CRM Reviews
  ### 1. Great CRM Software with great scope of customization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhijeet S. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2019

**What do you like best about Skyward CRM?**

It is best suited for small or large scale businesses because of the vast customization present in it. The coordination vastly improved between various departments and we were able to work seamlessly thus leading to huge profits for the organization. 

**What do you dislike about Skyward CRM?**

Nothing much to complain, Its very good by far in our use.

**Recommendations to others considering Skyward CRM:**

Just go for Skyward CRM and feel the difference in productivity and revenue generation.

**What problems is Skyward CRM solving and how is that benefiting you?**

The flexibility of Skyward CRM impresses me the most, It can be customized to any environment or workplace as per the needs of the client.


## Skyward CRM Discussions
  - [What is Skyward CRM used for?](https://www.g2.com/discussions/what-is-skyward-crm-used-for)

- [View Skyward CRM pricing details and edition comparison](https://www.g2.com/products/skyward-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+09%3A04%3A23+-0500&secure%5Bsession_id%5D=61c03def-2175-4961-b793-49a70b749fe9&secure%5Btoken%5D=539f391f5d4c7769e73aa3477a8bae2658fc3f1069325e57d63bab43db7bc11e&format=llm_user)

## Skyward CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Skyward CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,613 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,158 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,215 reviews)