The G2 on SiteSpect

SiteSpect Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the exceptional customer support of SiteSpect, noting its responsiveness and helpfulness in resolving issues. (3 mentions)

Users value the flexibility and support of SiteSpect for both client-side and server-side A/B testing options. (2 mentions)

Users appreciate the robust analytics capabilities of SiteSpect, benefiting from both server-side and client-side testing options. (1 mentions)

Users rave about the exceedingly user-friendly UX of SiteSpect, making navigation and implementation effortless. (1 mentions)

Users value the variety of features in SiteSpect, enabling efficient management of complex AB testing setups. (1 mentions)

Users find the complex features of SiteSpect challenging initially, especially for newcomers in the AB testing field. (2 mentions)

Users find the tool's interface complex, especially if new to AB testing, but it becomes manageable over time. (1 mentions)

Users find the overwhelming complexity of SiteSpect challenging, though helpful support is available to assist them. (1 mentions)

Users find SiteSpect's complex reporting challenging initially, but many adapt and learn to navigate it effectively. (1 mentions)

Users find the tool complex to use initially, though they adapt quickly with experience. (1 mentions)

5 Pros or Advantages of SiteSpect

1. Customer Support

Users rave about the exceptional customer support of SiteSpect, noting its responsiveness and helpfulness in resolving issues.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

2. A/B Testing

Users value the flexibility and support of SiteSpect for both client-side and server-side A/B testing options.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

3. Analytics

Users appreciate the robust analytics capabilities of SiteSpect, benefiting from both server-side and client-side testing options.

See 1 mentions

See Related User Reviews

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

4. Ease of Use

Users rave about the exceedingly user-friendly UX of SiteSpect, making navigation and implementation effortless.

See 1 mentions

See Related User Reviews

Gregorio P.

Mid-Market (51-1000 emp.)

5.0/5

"SiteSpect in one of my favorite pieces of software. Best technical support from any vendor."

What do you like about SiteSpect?

1. Exceedingly user friendly UX. 2. Best technical support ever.

5. Feature Variety

Users value the variety of features in SiteSpect, enabling efficient management of complex AB testing setups.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

5 Cons or Disadvantages of SiteSpect

1. Complex Features

Users find the complex features of SiteSpect challenging initially, especially for newcomers in the AB testing field.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

Gregorio P.

Mid-Market (51-1000 emp.)

5.0/5

"SiteSpect in one of my favorite pieces of software. Best technical support from any vendor."

What do you dislike about SiteSpect?

The number of features is more than anyone is able to dig in

2. Complex Interface

Users find the tool's interface complex, especially if new to AB testing, but it becomes manageable over time.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

3. Complexity

Users find the overwhelming complexity of SiteSpect challenging, though helpful support is available to assist them.

See 1 mentions

See Related User Reviews

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you dislike about SiteSpect?

The amount of possibilities can be overwhelming for some users. Luckily, the support will help with this

4. Complex Reporting

Users find SiteSpect's complex reporting challenging initially, but many adapt and learn to navigate it effectively.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

5. Difficulty of Use

Users find the tool complex to use initially, though they adapt quickly with experience.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

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Anton J.

Mid-Market (51-1000 emp.)

7/20/2020

"High quality tool with high quality service"

5/5

What do you like best about SiteSpect?

Serverside testing aspect, different experimentation options, advanced event tracking . Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Difference between Smartphone and mobile users was not really clear initially, and the analysis/reporting interface & knowledge base could be improved. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

If you take experimentation seriously then it makes sense to consider serverside experimentation. And SiteSpect is a trustworthy and high quality tool that comes with great and fast service. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

All Experimentation needs, personalisation efforts, advanced event tracking. We highly appreciate the quality of the platform. Review collected by and hosted on G2.com.

Mozi Z.

Site Merchandising manager

Mid-Market (51-1000 emp.)

7/20/2020

"Very powerful platform and nice people to work with"

4.5/5

What do you like best about SiteSpect?

Platform is powerful and flexible so we can achieve most of what we wanted to test Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

The analysis part is a bit manual, especially when pulling multi segment results. You cannot compare segment vs segment, and cannot export multiple segments results. Have to do one by one, which is time consuming. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

3/2/2021

"Not as GUI friendly as other options, but the technical implementation is top of the line."

4/5

What do you like best about SiteSpect?

Works in stream for presenting variants instead of after load time. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Learning curve for non-tech users is higher than competitors. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Enterprise (> 1000 emp.)

7/24/2020

"Tool with countless possibilities and great support"

5/5

What do you like best about SiteSpect?

SiteSpect offers numerous possibilities. The support team at SiteSpect is excellent. The cooperation with our contacts works great. The support team is always able to answer questions and find solutions quickly. SiteSpect offers a yearly Customer Advisory Board which is great to communicate and to exchange ideas with other clients using SiteSpect. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

It's not really a dislike, but the usability of the tool is sometimes a bit challenging. Which leads me to a like again, because SiteSpect collects optimization ideas and also implements what is really great. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

I really can only recommend SiteSpect. All types of A / B tests can be set up and it can also be used for fast troubleshooting. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

SiteSpect offers us numerous possibilities to test new functions and features in advance which helps us to optimize the website more and more and also prevents us from making wrong decisions. Review collected by and hosted on G2.com.

Iven G.

Mid-Market (51-1000 emp.)

7/21/2020

"Powerful tool"

4.5/5

What do you like best about SiteSpect?

Almost limitless configurations and a very performant way of manipulation changes. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Sometimes too complex. No "best-practices" from Sitespect. Review collected by and hosted on G2.com.

Verified User in Furniture

Enterprise (> 1000 emp.)

10/13/2020

"Great Dana Analyzing Tool"

5/5

What do you like best about SiteSpect?

In my opinion SiteSpect has the best dana analyzing functionality compared to other AB test services. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

It could have easier and simpler setup for patches and tests. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

10/21/2020

"Under the hood, extreme power, but UX wise, much work to be done"

3/5

What do you like best about SiteSpect?

The endless possibilities in terms of configuration, the knowledge of support staff Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

The naming convention for navigation.

The UX isn't intuitive, the learning curve is seemingly quite steep for a 'part-time' developer like me Review collected by and hosted on G2.com.

Arjun B.

Enterprise (> 1000 emp.)

7/21/2020

"Great Tool for conducting organization wide AB Tests"

4.5/5

What do you like best about SiteSpect?

- Easy to use & conduct tests

- Great tech & consulting support

- Trustworthy analytics Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

- Traffic re-routing without heads up

- Not easy to change testing clusters after initial set up Review collected by and hosted on G2.com.

Corné H.

Director of Marketing

Mid-Market (51-1000 emp.)

7/21/2020

"Best CX optimisation tool"

5/5

What do you like best about SiteSpect?

That it is a server based tool. In that way we are very flexible to opimise the online customer experience Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

For more advanced tests you need to have more skills compared to other tools but the support from Sitespect is very good so it isn't a deal breaker. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/23/2020

"Featureful testing tool with control over your data and great support!"

4/5

What do you like best about SiteSpect?

Sitespect offers great support to solve any technical issues and really helpful training sessions for the whole team. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

The interface could be more user freindly and intuitive. Review collected by and hosted on G2.com.