Signal AI Reviews & Product Details

Dashboards and topic analysis features are useful Review collected by and hosted on G2.com.

It comes up with a lot of publications which are just noise. I think some could be removed Review collected by and hosted on G2.com.

The UI is better than peers

It picks everything up Review collected by and hosted on G2.com.

The graphs and analytics are often quite meaningless and not specific Review collected by and hosted on G2.com.

Easy to use via the dashboard set up showcasing all mentions Review collected by and hosted on G2.com.

Sometimes shows too much information requiring further refinement Review collected by and hosted on G2.com.

Accessibility and availability of support Review collected by and hosted on G2.com.

Sometimes articles are missed or too slow Review collected by and hosted on G2.com.

I find Signal AI to be very user-friendly. It's easy to put together searches and see the results. I like the insights section because it lays out the data in very visual, clear ways to break it down. When I put together takeaway reports for key announcements, I really like to use those charts because they show the breakdown of certain statistics and data points that Signal AI pulls. And without knowing too much about the platform, it's easy to go in and pull a report or have a colleague do so without having to undergo comprehensive training. I also recall the initial setup being really easy. We had a customer service representative from Signal AI who walked us through how to use the platform. We did general training and created a custom dashboard for our team, and I remember it feeling very seamless. Review collected by and hosted on G2.com.

I think sometimes the sentiment analysis and the tonality of an article can be a bit misconstrued. It's gotten stronger over time but sometimes it's not always the most accurate. Review collected by and hosted on G2.com.

I use Signal AI for media monitoring and find its comprehensive media coverage very beneficial. I particularly like the clear and easy-to-use interface, which has been very intuitive for me. Having used it for a long time, I understand it well. The chat function is also very useful. Review collected by and hosted on G2.com.

The coverage is not everything, though I understand that is an issue for all media monitoring platforms. Sometimes doing more detailed searches can be a bit confusing. I find the NLA thing a bit confusing but again that is an issue for all media monitoring platforms. Review collected by and hosted on G2.com.

I like the media capture capability of Signal AI, especially being able to set time boundaries around when the media capture happens. Tagging things, particularly tagging individual brands and finding individual brand mentions, is the most useful stuff for me. These features help narrow the focus for me, allowing me to concentrate on the things I'm interested in without having to sift through irrelevant content. Review collected by and hosted on G2.com.

Sometimes it is a little bit technical to set things up. There are probably some features that would be useful for me, but I either don't know about them or don't know how to use them because it's slightly too technical. It feels like a crossover between an IT tool and a media tool rather than a pure media communications-focused tool. Review collected by and hosted on G2.com.

I use Signal AI to monitor mentions of my clients in the news, and I really appreciate its easy interface. I can just drop in a search and immediately see all the results, which makes the site user-friendly and easy to navigate. The various options for toggling filters are also great, as they encourage me to think in greater detail about my own questions and better determine how to tackle them for our clients. I mostly use the search within a workspace and the digest bulletins, which I find valuable. The setup was pretty straightforward. Review collected by and hosted on G2.com.

In some cases, it's unclear whether Signal AI is showing me all of the search results at once. I also think that generating the date ranges could be simplified quite a bit as I usually have to manually flip back to another year if doing a deeper, more dated search. Review collected by and hosted on G2.com.

I like how Signal AI allows my team to cross-analyze topics with companies and people, and apply filters for geography and timeframes. This is particularly useful for the random requests we get for media scanning and analysis. The tool usually produces the results we're looking for. It's a huge time saver as it gives us a tool to scan media instead of doing it manually. I also appreciate that it creates clean, simple graphics to display results. In the legal industry, where there's a need to monitor peers for work wins, reputation, and AI strategy, Signal AI lets us conduct apples-to-apples analysis of these aspects by examining media coverage. Review collected by and hosted on G2.com.

Signal AI isn't the most intuitive; I usually have to reach out directly to a Signal AI rep to help me get a search set up. It would also be very helpful if the tool could reach more publications. I'd say it catches about 60-70% of the publications we're interested in. Review collected by and hosted on G2.com.

I use Signal AI for media monitoring, media analysis, and breaking news updates. The quick searches are a super quick way to see new coverage of my clients at a glance, and the ability to select articles mentioning a keyword in the headline or first paragraph is incredibly helpful in determining relevance. I also appreciate features like sorting by companies mentioned, geographies, or topic groupings. Additionally, using RSS to feed Signal searches into Slack works well. Review collected by and hosted on G2.com.

Would be amazing if I could build more accurate searches to allow me to refine things even more. Currently, I have to set up several different searches and then have a 'master' search reference these different sub-searches. Boolean search would help enormously here. Review collected by and hosted on G2.com.